240 Reviews of Hopkins Acura - Service Center
Regular maintenance First time with this dealer. Noah was great, he walked me through what services will be done, how long it would take and how much it will cost before First time with this dealer. Noah was great, he walked me through what services will be done, how long it would take and how much it will cost before doing anything and made sure I was ok with it. They gave a first timer discount. Great service and friendly staff. More
Acura service appointment Helpful and friendly staff. Convenient location and comfortable waiting area. Efficient service conducted in timely manner. Service items clearly expl Helpful and friendly staff. Convenient location and comfortable waiting area. Efficient service conducted in timely manner. Service items clearly explained. Easy to schedule an appointment with multiple available time slots. More
Excellent support from Mark! Top notch effort from Mark and his team to solve a complex problem will the timing belt. The problem was not at all evident but Mark and his team pers Top notch effort from Mark and his team to solve a complex problem will the timing belt. The problem was not at all evident but Mark and his team persisted to find the right fix at the right price. More
Extremely organized, efficient, and skillful. All my issues with my 1991 Acura Legend LS were successfully addressed...Excellent service especially in calling for an appointment and working with t All my issues with my 1991 Acura Legend LS were successfully addressed...Excellent service especially in calling for an appointment and working with the service department to scdule and identify best ways to keep my Acura running smoothly. Thanks! More
Fast and complete Noah did a great job Pricing was far Also took my coupon that was out date Keep me informed Also a good car wash Thank You Noah did a great job Pricing was far Also took my coupon that was out date Keep me informed Also a good car wash Thank You More
3 recent visits: B15-050 SB, B2 Service, Punctured Tire Many dash indicators lit up. Car restricted to top speed of 50MPH. I suspected service bulletin B15-050. Hopkins Acura took me right away, gave me a l Many dash indicators lit up. Car restricted to top speed of 50MPH. I suspected service bulletin B15-050. Hopkins Acura took me right away, gave me a loaner and fixed it within 24 hours. Not sure how they got the parts so fast but they swore they rushed the parts and made the fix. No problems since. B2 maintainence was a bit pricey but I loved that the air filters change was optional. $160 was too much considering I bought and changed both filters for $44 and under 5 minutes without even getting dirty. The fact that that was an ala carte option makes me trust them more. PSI in 1 tire was 10 pounds lower than the rest. I called in while driving towards dealership and they squeezed me in right away. They immediately found puncture. Charged $45 to fix and wash. While $45 is a little pricey, their service, speed, convenience & complimentary car wash made it well worth it. More
Knowledgeable Terry seemed like he knew what he was talking about , service was fast and everyone at the dealership was friendly and polite , I highly recommend Ho Terry seemed like he knew what he was talking about , service was fast and everyone at the dealership was friendly and polite , I highly recommend Hopkins Acura for service! More
Great service Terry went extra mile to fix the problem with my Acura. All was done in two days during which I got two updates. great job. Terry went extra mile to fix the problem with my Acura. All was done in two days during which I got two updates. great job. More
Great Service and Communications Rob was very helpful in walking me through the recall process. It was obvious that he was extremely knowledgeable about the car and even fixed the doo Rob was very helpful in walking me through the recall process. It was obvious that he was extremely knowledgeable about the car and even fixed the door sill even before it would become problematic. Thanks Rob! More
Great service Made appt on line - took the car in, they expected me and had the car done (and washed!) in less than an hour. There is a comfortable space to wait w Made appt on line - took the car in, they expected me and had the car done (and washed!) in less than an hour. There is a comfortable space to wait with coffee/water and snacks if you wanted. A breeze. More