240 Reviews of Hopkins Acura - Service Center
Small service department. No apparent wifi access. This is one of the smallest Acura dealers I've ever been in. There were no apparent Wifi access points. The service fees were 20% higher than what I p This is one of the smallest Acura dealers I've ever been in. There were no apparent Wifi access points. The service fees were 20% higher than what I pay in Chicago, IL for the same thing. A $65 oil change was $85 there. More
Perfectly on time I would recommend this dealership in redwood city because of the friendly environment , fast and efficient, good customer service , washed and vacumm I would recommend this dealership in redwood city because of the friendly environment , fast and efficient, good customer service , washed and vacummed car when I went to pick up my vehicle More
great service, reliable and high quality work I always come to this place for the service. Because the service here is so good and reliable, I also decided to purchase a new vehicle here two years I always come to this place for the service. Because the service here is so good and reliable, I also decided to purchase a new vehicle here two years ago, and with intention to keep coming here for service. Last time the review on the car condition was "the car is flawless" . The main reason for this, I believe, is because it is being serviced by Hopkins Acura. More
A12 service Noah as always was awesome the service was done super fast and my car came out nice and clean. The service is always with a smile on his face and the Noah as always was awesome the service was done super fast and my car came out nice and clean. The service is always with a smile on his face and the snacks are awesome. More
Service B Communication was great . Car was washed and ready as promised. Kah kept me informed and knows how to explain the Sevice and set the right expectati Communication was great . Car was washed and ready as promised. Kah kept me informed and knows how to explain the Sevice and set the right expectations. More
B1 service & engine warning diagnosis: great! Good service. Completely solved the engine warning problem of emission system. Kah Fai is nice and professional. He showed me the spider web inside wh Good service. Completely solved the engine warning problem of emission system. Kah Fai is nice and professional. He showed me the spider web inside which cause the emission problem and they also did hard work to get rid of it. Thanks! I’m very glad that I’ve got the new customer’s discount for all the services. More
Excellent! Terry was personally attentive and made sure that my repair was handled quickly and the car was washed after the service was completed.. The waiting a Terry was personally attentive and made sure that my repair was handled quickly and the car was washed after the service was completed.. The waiting area was comfortable and the other employees were pleasant More
Very very great service & helpful staff. I came in at 7:00 AM without an appointment but was accepted. My car’s service was done by 9:00 AM. I did not have to come back. Thanks. I came in at 7:00 AM without an appointment but was accepted. My car’s service was done by 9:00 AM. I did not have to come back. Thanks. More
Terrific Customer Service Rob and Mark always make the service experience positive, and are terrific ambassadors for the dealership and marque. I highly recommend this dealersh Rob and Mark always make the service experience positive, and are terrific ambassadors for the dealership and marque. I highly recommend this dealership and staff. More