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Hopkins Acura - Service Center

Redwood City, CA

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240 Reviews

240 Reviews of Hopkins Acura - Service Center

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October 13, 2018

Small service department. No apparent wifi access. This is one of the smallest Acura dealers I've ever been in. There were no apparent Wifi access points. The service fees were 20% higher than what I p More

by gary69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know.
October 13, 2018

Perfectly on time I would recommend this dealership in redwood city because of the friendly environment , fast and efficient, good customer service , washed and vacumm More

by SHAVNITASINGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kah Fai Tse
October 11, 2018

great service, reliable and high quality work I always come to this place for the service. Because the service here is so good and reliable, I also decided to purchase a new vehicle here two years More

by debochka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Conrad, Terry Clark
October 10, 2018

A12 service Noah as always was awesome the service was done super fast and my car came out nice and clean. The service is always with a smile on his face and the More

by TLX2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah, Artur Tekiel, Mark Conrad, Terry Clark, Kah Fai Tse
October 09, 2018

Service for 2014 Acura TL on October 3, 2018 at Hopkins Acur a, Redwood City, CA. Service was excellent, and they kept me updated on progress. More

by COLIN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
October 07, 2018

Service B Communication was great . Car was washed and ready as promised. Kah kept me informed and knows how to explain the Sevice and set the right expectati More

by BRIEANDARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kah Fai Tse
October 02, 2018

B1 service & engine warning diagnosis: great! Good service. Completely solved the engine warning problem of emission system. Kah Fai is nice and professional. He showed me the spider web inside wh More

by michel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kah Fai Tse
October 01, 2018

Excellent! Terry was personally attentive and made sure that my repair was handled quickly and the car was washed after the service was completed.. The waiting a More

by TEDANDGINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Rezaee, Terry Clark
October 01, 2018

Very very great service & helpful staff. I came in at 7:00 AM without an appointment but was accepted. My car’s service was done by 9:00 AM. I did not have to come back. Thanks. More

by Abcde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kah Fai Tse
September 28, 2018

Terrific Customer Service Rob and Mark always make the service experience positive, and are terrific ambassadors for the dealership and marque. I highly recommend this dealersh More

by BSCURRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Duchmann, Mark Conrad
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