Hopkins Acura - Service Center

Hopkins Acura Services I always have experienced outstanding and professional technicians to provide my MDX with the care and service it requires to allow my family to fully I always have experienced outstanding and professional technicians to provide my MDX with the care and service it requires to allow my family to fully enjoy all the features, comfort, and travels it provides. Thank you to all involved at Hopkins Acura for insuring our satisfaction, safety, and vacation excursions we so much enjoy. More

Address motor noise in front seat. Appointment went flawlessly, kept me informed of progress. There was some damage to other items from the repair, make a follow up to replace damaged Appointment went flawlessly, kept me informed of progress. There was some damage to other items from the repair, make a follow up to replace damaged parts at no charge, no hassle More

Excellent service Great place to come service or buy your car. Artur is a Gold Master which makes him top 2% volume in entire USA 3 years in a row. Noah at accelerated Great place to come service or buy your car. Artur is a Gold Master which makes him top 2% volume in entire USA 3 years in a row. Noah at accelerated service always greets you with a smile and is very professional and keeps you well informed about the status of your vehicle. Kao Fai Tse will walk on water to get staff done for you. More

Took care of promlem Had to have two transmission replacements in my MDX. Hopkins took care of both. Rob the Tec and Terry the service writer are great. The dealership d Had to have two transmission replacements in my MDX. Hopkins took care of both. Rob the Tec and Terry the service writer are great. The dealership does need a detail department. More

Basic oil change service I was received by the Service Dept at Hopkins Acura. I only wanted a basic oil change. They are Very friendly, punctual and professional. They treated I was received by the Service Dept at Hopkins Acura. I only wanted a basic oil change. They are Very friendly, punctual and professional. They treated me with much respect and didn’t try to “up sell” me services that I didn’t need at the time. I find this place very respectful of my time, and I was in and out in 45 mins. Great dealership!!! More

The best customer service! I had a emergency over the weekend (alternator failure) and I brought my car first thing Monday morning to Hopkins Acura. Terry was able to get a mech I had a emergency over the weekend (alternator failure) and I brought my car first thing Monday morning to Hopkins Acura. Terry was able to get a mechanic quickly to evaluate and determine that it did need a new alternator. And the mechanic was able to complete the service in record time! I was able to continue on my way in little over an hour! The service from Hopkins Acura and from Terry is nothing short of excellent! More

Warranty service Terry helped me to addree issues with battery and the hard to find noise issues efficiently and very polite way. It did not distrupt my dayly routine Terry helped me to addree issues with battery and the hard to find noise issues efficiently and very polite way. It did not distrupt my dayly routine since yiu got a loaner fast and easy Thank you More

Great service, old facility This was probably my best visit to this dealership for service in recent years. The service consultants on my job were Kah Fai and Mark, who both work This was probably my best visit to this dealership for service in recent years. The service consultants on my job were Kah Fai and Mark, who both worked with me and made me feel like a valued customer. Especially coming from a luxury brand that wants to give off that aura, I think that the service team did that this time. However, the one star off is for the facility...it is old! More

Customer Service Great customer service. Friendly. Nice, clean waiting area with refreshments Intake guy in the srevive area was super friendly and patient. And a Great customer service. Friendly. Nice, clean waiting area with refreshments Intake guy in the srevive area was super friendly and patient. And a complimentary car wash! More

Got the job done. No one at front desk, limited/inconvenient hours, no car wash. Nice people, though there were few. Just needs more perks like other dealers to be more No one at front desk, limited/inconvenient hours, no car wash. Nice people, though there were few. Just needs more perks like other dealers to be more competitive and compelling. More