Back

Hopkins Acura - Service Center

Redwood City, CA

not yet
rated
240 Reviews

240 Reviews of Hopkins Acura - Service Center

Sort by
March 05, 2019

Car service Great experience. Everyone was friendly and professional. Person who helped me was fantastic. He went above and beyond to make it a very positive appo More

by DELSECCOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
March 05, 2019

Exceptional customer service Off the bat, they were eager to assist me with my service needs. Very informative about my future services to keep my vehicle running smoothly. More

by Ambroszyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Conrad, Terry Clark, Kah Fai Tse
March 04, 2019

My service Terry was very helpful and informed me that my rear windshield wiper needed replacing. He went above and beyond and installed it for me. Thanks More

by VASQUEZ0247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
March 03, 2019

Great Service! Always a great experience at Hopkins Acura! Convent, Friendly, and Fast. Always our first choice for service on my wife’s car. Thanks to Terry and More

by JLBUTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
March 01, 2019

Courteous and reliable service Car needed a service and had a check engine light. Other issues were found that I was unaware of before this. All info was relayed to me clearly. I wa More

by DWRIDDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark, Kah Fai Tse
March 01, 2019

Good and warm service On time Knows customer name Honest services quote and recommendation Not sure if there a shuttle service to Caltrans station There should be More

by CANDO2_LA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
March 01, 2019

Fob replacement mark was great, no hassle with a Fob replacement.. was told by another dealer that this was not covered under the standard warranty. Save me some mon More

by DMM_DAVE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
February 28, 2019

Replace Power Steering Pump & Side Engine Mount For 2006 TL The service was very good and price was very good. I am happy about the service. I would consider to come back to Acura Hopkins for future servic More

by TUOFU_LU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
February 26, 2019

Excellent service and experience My car was recently in due to extensive damage by a rock going under the car. Terry coordinated the worke with the insurance adjuster and myself with More

by APS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
February 25, 2019

My car sounded like bottom fell off & was dragging I was scared and had to go home to pick up handicapped elderly mom. I had no idea what was wrong with my car and scared to put my mom into my car tha More

by LISA.PICCHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure but it was late afternoon on Saturday 2/23/19
2
...