Back

Hopkins Acura - Service Center

Redwood City, CA

not yet
rated
240 Reviews

240 Reviews of Hopkins Acura - Service Center

Sort by
August 21, 2018

Great service Guys were quick, reasonable, explained everything i need to know. I got a car to drive to the office while mine was at service. great experience. More

by GUANIG
Recommend Dealer
Yes
Employees Worked With
Terry Clark
August 21, 2018

Acura ILX service The service was exceptional. Noah was very professional and polite and very informative from the beginning of my service to the end. I would highly re More

by lucylux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah, Terry Clark
August 20, 2018

Warning lights were on and they solved the problem. Several warning lights were on. They anticipated it would take a while to diagnose the problem so provided me with a loaner. My car was ready the next More

by dgarrygray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
August 15, 2018

Very efficient & Courteous. Noah personally helped me in both occasions I visit the store. He is Very efficient & Courteous. Kept me updated about the process and make it a ple More

by SAYANMAITY.10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
August 15, 2018

Hopkins Acura service department Service manager does not follow up on phone calls or messages left with his staff. Expensive add-ons that are not necessary for the factory set servi More

by CHRISLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc the service manager, Kah Fai Tse
August 14, 2018

Acura TLX Service My car needed routine service. At the dealership where I bought the car I was checked in promptly on arrival, and because it was only minor service I More

by STEVEGADOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kah Fai Tse
August 14, 2018

Great customer service. Always a Great customer service experience. Service depot. is very professional. Easy to make appointments. Car was clean upon return. Easy pick up. I More

by JZOUCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
August 14, 2018

Thorough service Always a pleasure taking my MDX in for service with Terry. Covered all the scheduled service items quickly and kept me informed along the way. Also ad More

by Cmt825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
August 10, 2018

Service Work is was turn well and on time he found a few other items that needed to be addressed while I was there and I took care of it More

by GEOFF6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
August 09, 2018

Excellent service Noah was very helpful in explaining the service done to my car, and the work was completed timely with good quality. Thank you, Noah, for your great s More

by Jay
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Pineda-Abaya
...
21
...