240 Reviews of Hopkins Acura - Service Center
Great service Guys were quick, reasonable, explained everything i need to know. I got a car to drive to the office while mine was at service. great experience. Guys were quick, reasonable, explained everything i need to know. I got a car to drive to the office while mine was at service. great experience. More
Acura ILX service The service was exceptional. Noah was very professional and polite and very informative from the beginning of my service to the end. I would highly re The service was exceptional. Noah was very professional and polite and very informative from the beginning of my service to the end. I would highly recommend More
Warning lights were on and they solved the problem. Several warning lights were on. They anticipated it would take a while to diagnose the problem so provided me with a loaner. My car was ready the next Several warning lights were on. They anticipated it would take a while to diagnose the problem so provided me with a loaner. My car was ready the next day when promised. More
Very efficient & Courteous. Noah personally helped me in both occasions I visit the store. He is Very efficient & Courteous. Kept me updated about the process and make it a ple Noah personally helped me in both occasions I visit the store. He is Very efficient & Courteous. Kept me updated about the process and make it a pleasant experience. More
Hopkins Acura service department Service manager does not follow up on phone calls or messages left with his staff. Expensive add-ons that are not necessary for the factory set servi Service manager does not follow up on phone calls or messages left with his staff. Expensive add-ons that are not necessary for the factory set service requirements. More
Acura TLX Service My car needed routine service. At the dealership where I bought the car I was checked in promptly on arrival, and because it was only minor service I My car needed routine service. At the dealership where I bought the car I was checked in promptly on arrival, and because it was only minor service I waited in their nicely furnishedeating area. During my wait I had access to coffee and snacks and was kept infirmed on progress. The service took only about 40 minutes and I was ready to go with my car serviced, washed, and vaccumed. Great experience! More
Great customer service. Always a Great customer service experience. Service depot. is very professional. Easy to make appointments. Car was clean upon return. Easy pick up. I Always a Great customer service experience. Service depot. is very professional. Easy to make appointments. Car was clean upon return. Easy pick up. I will return again. More
Thorough service Always a pleasure taking my MDX in for service with Terry. Covered all the scheduled service items quickly and kept me informed along the way. Also ad Always a pleasure taking my MDX in for service with Terry. Covered all the scheduled service items quickly and kept me informed along the way. Also addressed a possible issue and made the necessary return visit quick and painless. More
Service Work is was turn well and on time he found a few other items that needed to be addressed while I was there and I took care of it Work is was turn well and on time he found a few other items that needed to be addressed while I was there and I took care of it More
Excellent service Noah was very helpful in explaining the service done to my car, and the work was completed timely with good quality. Thank you, Noah, for your great s Noah was very helpful in explaining the service done to my car, and the work was completed timely with good quality. Thank you, Noah, for your great service! More