Hopkins Acura - Service Center

Great service Had a great experience at Hopkins Acura. The Service Department was friendly, informative, and professional. They even washed and vacuumed my car. Wi Had a great experience at Hopkins Acura. The Service Department was friendly, informative, and professional. They even washed and vacuumed my car. Will continue to bring my RDX to Hopkins. More

A reliable service center A loaner was provided and the service was completed in the amount of time predicted. My car was washed and ready when I picked it up. A loaner was provided and the service was completed in the amount of time predicted. My car was washed and ready when I picked it up. More

Great people, great service The Hopkins service personnel are very friendly and helpful, they know their stuff, and the work is always well done; sometimes they’ll take care of a The Hopkins service personnel are very friendly and helpful, they know their stuff, and the work is always well done; sometimes they’ll take care of a minor item (reconnecting the rain sensor device behind the rearview mirror, for example) without charge and with a cheerful attitude. It’s always a very enjoyable and stress-free experience to take our MDX to Hopkins. More

Excellent service! This dealership always provides top notch service. Always a pleasure to do business here. I have been assisted by Mark several times and he provides o This dealership always provides top notch service. Always a pleasure to do business here. I have been assisted by Mark several times and he provides outstanding service. More

Very good crew Everyone I had contact with was very professional and they were on time! Also loved the car wash and vacuum! The editing area had drinks and snack whi Everyone I had contact with was very professional and they were on time! Also loved the car wash and vacuum! The editing area had drinks and snack which is also a nice touch!! More

Excellent! The people there are so nice and professional. They helped me and fix the problem I had with my vehicle. They even put me in the same car I was drivi The people there are so nice and professional. They helped me and fix the problem I had with my vehicle. They even put me in the same car I was driving while they kept my car over night. I love Acura Hopkins! I highly recommend! More

Car Service I made an online appointment and upon arrival, was waited on immediately. Noah was polite, professional and made suggestions for service needed. I wai I made an online appointment and upon arrival, was waited on immediately. Noah was polite, professional and made suggestions for service needed. I waited in the showroom and Noah came in about halfway through to explain some of the work already performed. He also set my expectation as to how much longer I would have to wait. Once my car was completed he had it washed and vacuumed. All in all I was extremely pleased with the service and especially with Noah! More

Well organized, on time experience Our Acura MDX has always been an incredibly comfortable, trustworthy car. We feel the same way about this dealership. On time, great service. Trustw Our Acura MDX has always been an incredibly comfortable, trustworthy car. We feel the same way about this dealership. On time, great service. Trustworthy personnel, no delays or issues left unresolved. More

Service is below par and over priced Took in my NSX for noise at the base of the steering column that turned out to be a simple loose part--$209 min per/hr. They then tried scare tactics Took in my NSX for noise at the base of the steering column that turned out to be a simple loose part--$209 min per/hr. They then tried scare tactics to UPSELL every other service and did not offer to use the extra time from that to complete the other services. Asked for follow up and nothing. Would probably not go back for routine work like oil change, battery, tires... as they priced themselves out of condsideration. More

Great Service I brought my two Acuras to here for service for over 10+ years by now. Rosie is the person to ask for. She is thorough and nice. Price is reasonable I brought my two Acuras to here for service for over 10+ years by now. Rosie is the person to ask for. She is thorough and nice. Price is reasonable. Cars are in good shape all the time. Very happy customer. More