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Hopkins Acura - Service Center

Redwood City, CA

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240 Reviews

240 Reviews of Hopkins Acura - Service Center

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December 24, 2018

My sun screen was not repaired It was Missing one of the two black hooks that mount from the door. The sunscreen was slashed in vandalism; the window was smashed; the sunscreen mo More

by Nothankyou@co.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Terry Clark
December 24, 2018

High milage service I am very pleased. With the service tha staff is excellent and courteous I was kept informed of status and items disvovered in need of repair Good exp More

by BraANNEGRET.BESCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark, Kah Fai Tse
December 22, 2018

Quality service Timely, excellent follow up. Work completed as promised. I needed to replace a tire that was damaged when I ran over a pothole and rock like substanc More

by RCCSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
December 20, 2018

Fully repaired in shape A tricky infrequent trouble was diligently inspected, test-drived, repriduced and notified each progress on calls, then finally resolved completely. I More

by 1991 NSX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Terry Clark
December 20, 2018

Friendly and Personal Service I have had my MDX serviced here twice and have been very happy. I’m given suggestions but never pressured to get any service. As a woman, I appreciate More

by ali_cat_sf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Clark
December 20, 2018

Service review I got an excellent service from Terry for my car, he was nice and friendly and tried his best to make it a good experience. More

by RACHEL.SHADMON5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Clark
December 20, 2018

Professional and prompt! This Acura staff is very polite, professionals, and accurate about the work that is going to be performed; quick turnarounds time as promised. Aweso More

by alexntaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah
December 20, 2018

Great service I drove up, they asked for information right away, they gave me a great price with a discount, took an hour and they got me on my way. More

by ernesto.salazar062791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
December 18, 2018

Maintenance and then some As always, maintenance dept is awesome!!! A special shout out to Noah. His professionalism, attention to detail and follow up-superb! Noah made me fee More

by Vglynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Rezaee, Mark Conrad, Terry Clark, Kah Fai Tse
December 14, 2018

Oil change Mark was an amazing staff giving me the best customer service. He is good on his position as front desk helping clients. He was very patient explainin More

by Selene1390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
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