240 Reviews of Hopkins Acura - Service Center
My sun screen was not repaired It was Missing one of the two black hooks that mount from the door. The sunscreen was slashed in vandalism; the window was smashed; the sunscreen mo It was Missing one of the two black hooks that mount from the door. The sunscreen was slashed in vandalism; the window was smashed; the sunscreen mount was damaged. Where was the quality control? I called Friday morning but got no reply for my voicemail. More
High milage service I am very pleased. With the service tha staff is excellent and courteous I was kept informed of status and items disvovered in need of repair Good exp I am very pleased. With the service tha staff is excellent and courteous I was kept informed of status and items disvovered in need of repair Good explanation of what and why the need to repair/replace Overall I give this dealer a 10 out of 10 A very happy customer More
Quality service Timely, excellent follow up. Work completed as promised. I needed to replace a tire that was damaged when I ran over a pothole and rock like substanc Timely, excellent follow up. Work completed as promised. I needed to replace a tire that was damaged when I ran over a pothole and rock like substance on the freeway. Called dealer who had right replacement, went in, and Mark got the work done in a timely fashion. More
Fully repaired in shape A tricky infrequent trouble was diligently inspected, test-drived, repriduced and notified each progress on calls, then finally resolved completely. I A tricky infrequent trouble was diligently inspected, test-drived, repriduced and notified each progress on calls, then finally resolved completely. I always trust their expertise. More
Friendly and Personal Service I have had my MDX serviced here twice and have been very happy. I’m given suggestions but never pressured to get any service. As a woman, I appreciate I have had my MDX serviced here twice and have been very happy. I’m given suggestions but never pressured to get any service. As a woman, I appreciate that. More
Service review I got an excellent service from Terry for my car, he was nice and friendly and tried his best to make it a good experience. I got an excellent service from Terry for my car, he was nice and friendly and tried his best to make it a good experience. More
Professional and prompt! This Acura staff is very polite, professionals, and accurate about the work that is going to be performed; quick turnarounds time as promised. Aweso This Acura staff is very polite, professionals, and accurate about the work that is going to be performed; quick turnarounds time as promised. Awesome service! More
Great service I drove up, they asked for information right away, they gave me a great price with a discount, took an hour and they got me on my way. I drove up, they asked for information right away, they gave me a great price with a discount, took an hour and they got me on my way. More
Maintenance and then some As always, maintenance dept is awesome!!! A special shout out to Noah. His professionalism, attention to detail and follow up-superb! Noah made me fee As always, maintenance dept is awesome!!! A special shout out to Noah. His professionalism, attention to detail and follow up-superb! Noah made me feel like his only customer, continual feedback and updates thru process. He is awesome!!! More
Oil change Mark was an amazing staff giving me the best customer service. He is good on his position as front desk helping clients. He was very patient explainin Mark was an amazing staff giving me the best customer service. He is good on his position as front desk helping clients. He was very patient explaining me every detail about the needs of my vehicle. More