Horne Mazda

Very helpful and flexible. Internet transaction This was a somewhat unusual transaction because I am located in California and the negotiations were conducted via internet and phone. I then flew to This was a somewhat unusual transaction because I am located in California and the negotiations were conducted via internet and phone. I then flew to Tempe to pick up the car and drove it back to California. I found the salesman and staff to be very helpful and flexible. Although this was a new model (MX-5) in very short supply, they were still willing to negotiate about some unwanted add-ons and when I arrived in Tempe, everything was exactly as promised. This is a high integrity operation! My experience at the dealership when I came to pick up the car was also very positive. The financing was arranged quickly (at a quite competitive rate) and the car was well-prepared and ready. The salesman was very helpful in explaining the various features and operation of the electronics. Bottom line; An excellent place to buy a car (even if you live in another state)! More

Great experience with great team I purchased a used Hyundai Elantra from More Mazda and had an infinitely better experience than at some certified Hyundai dealerships. I found the car I purchased a used Hyundai Elantra from More Mazda and had an infinitely better experience than at some certified Hyundai dealerships. I found the car through the Internet and I had the pleasure of working with Butch Shearer, who was very quick and professional with all of his information and answers. When I came to see the car I got a lot of help from Antonio Vecchio. He spent a great amount of time showing me the many features of the car and giving a lot of healpful explanation. He was very friendly, knowlageble and I felt very comfortable with him as if I were dealing with a long time friend. This was a great experience for me! Phil Cash and Howard Kriol finished the deal quickly and accurately. They were at the perfect point of being persistent but reasonoble too. This is a really great team and it was a real pleasure to work with each of them! More

Low Key Showroom With Sincere and Honest Staff I went to 4 different Mazda dealers in the Phoenix area when I was looking to buy a CX 5 and, after getting out the door pricing from all, returned to I went to 4 different Mazda dealers in the Phoenix area when I was looking to buy a CX 5 and, after getting out the door pricing from all, returned to More Mazda. Didn't really have a bad experience at any showroom, but found the atmosphere the most relaxed here and felt the staff to be the easiest to deal with. Both the salesman Nathan and the manger Tim were sincere and direct and it took little time to conclude a deal. And it took amazingly little time to conclude the financing with the business manager Jesse. The experience erased my long held misgivings about car buying and my stereotypes of the people involved. These were good guys. More

Business done the right way! I purchased my 2012 Mazda 3 used and right at the end of its factory warranty. Thankfully the car is in really good shape, but there were still a few I purchased my 2012 Mazda 3 used and right at the end of its factory warranty. Thankfully the car is in really good shape, but there were still a few items I was hoping to have repaired. When I went to the dealership for service I learned that my factory warranty had expired the week prior. I only learned this after Larry, the service manager I worked with, answered my question of when my warranty expired. He had already ordered the parts and was going to make the repairs without charging me since my warranty had just expired. All the repairs we made, the service was great, and Larry and More Mazda have certainly earned an enthusiastic repeat customer. I would highly recommend working with Larry and More Mazda to anyone that needs work done on their car! More

i felt my needs and expectations were met and exceeded Bobby was fantastic. it took me a while to decide on the car that was best for me and bobby was patient the whole time Bobby was fantastic. it took me a while to decide on the car that was best for me and bobby was patient the whole time More

No pressure he let us scoure the parking lot and answered any questions. The event was quite pleasant considering other places we've been. He was very professiona he let us scoure the parking lot and answered any questions. The event was quite pleasant considering other places we've been. He was very professional and handle discrepancies to our satisfaction. If in the market for another vehicle I wouldn't hesitate to go to the Mazda dealership. More

Disappointed by late changes My expectations were sky-high after reading so many glowing reviews, and my initial interactions were very positive. Bobby is incredibly friendly and My expectations were sky-high after reading so many glowing reviews, and my initial interactions were very positive. Bobby is incredibly friendly and was able to answer all my questions. I loved his no-pressure approach–not a single call or e-mail unless responding to my questions. Sadly, in the end I faced several stereotypical car sales tactics, so I’m unable to consider my experience anything other than “average”. After agreeing on price over e-mail, I was surprised and disappointed that the numbers changed when I arrived to take possession. Other dealer stereotypes included movement on finance terms (despite having a credit score over 800), heavy pressure on the extended warranty, and getting the "if you come in tonight" line. We ultimately agreed to a deal--and I LOVE the car!--but the strategies used left me feeling that More Mazda is no different from a typical dealership. More

Great first new car purchasing experience I had recently moved from Ireland back to the country for work and was shopping for my first new car. Worried about the pushy stigma dealers have, I h I had recently moved from Ireland back to the country for work and was shopping for my first new car. Worried about the pushy stigma dealers have, I had done my 'homework' in advance. When shopping around at More Mazda, Butch had become my main salesperson. He'd known that I'd done my homework beforehand and dissolved the stereotype I was afraid of... Himself (and later Phil) was upfront and honest with everything. Butch didn't try to talk me into anything I didn't want - he was there to answer all my questions and help me get the exact car that I was looking for. Unfortunately for him, I was an indecisive customer to the end, but he was patient and dealt with my decision making. Of course, throughout the process, I had been looking at other makes/models of cars at other dealerships, and 75% of them DID fall into that pushy and aggravating stereotype -- and it made me feel good that I chose the right people to purchase my car from. On a side note, the 2016 Mazda Grand Touring is a beautiful looking and fantastic-to-drive car, and I'd highly recommend purchasing! More

To the point and not pushy! I stopped into More Mazda to get a starting price point. I had not intention of buy that day even though I have been car shopping for a week or two. I stopped into More Mazda to get a starting price point. I had not intention of buy that day even though I have been car shopping for a week or two. I knew exactly what I wanted and Bobby understood that. He gave me a deal I couldn't resist and ended up buying a car that night. They worked with me through getting the title and all the paper work completed. I'm so happy I stopped in and talked with them. They did try to up sale a lot on the extended warranty, but that was the only time I felt like they were trying to push me into anything. Even then it wasn't that bad. He gave me the info and let me decide. I will recommend these guys to my family when they are ready to buy a new car. More

What a team! Bobby Ortega was without a doubt the best car salesman I've ever dealt with, from my first email all the way through to delivery of the car. He was fr Bobby Ortega was without a doubt the best car salesman I've ever dealt with, from my first email all the way through to delivery of the car. He was friendly, knowledgeable and extremely responsive. Teamed with Phil Cash and Jesse Brusca the entire car buying experience was phenomenal. I would highly recommend More Mazda and Bobby Ortega! More