Horne Mazda

Low Key Showroom With Sincere and Honest Staff I went to 4 different Mazda dealers in the Phoenix area when I was looking to buy a CX 5 and, after getting out the door pricing from all, returned to I went to 4 different Mazda dealers in the Phoenix area when I was looking to buy a CX 5 and, after getting out the door pricing from all, returned to More Mazda. Didn't really have a bad experience at any showroom, but found the atmosphere the most relaxed here and felt the staff to be the easiest to deal with. Both the salesman Nathan and the manger Tim were sincere and direct and it took little time to conclude a deal. And it took amazingly little time to conclude the financing with the business manager Jesse. The experience erased my long held misgivings about car buying and my stereotypes of the people involved. These were good guys. More

Business done the right way! I purchased my 2012 Mazda 3 used and right at the end of its factory warranty. Thankfully the car is in really good shape, but there were still a few I purchased my 2012 Mazda 3 used and right at the end of its factory warranty. Thankfully the car is in really good shape, but there were still a few items I was hoping to have repaired. When I went to the dealership for service I learned that my factory warranty had expired the week prior. I only learned this after Larry, the service manager I worked with, answered my question of when my warranty expired. He had already ordered the parts and was going to make the repairs without charging me since my warranty had just expired. All the repairs we made, the service was great, and Larry and More Mazda have certainly earned an enthusiastic repeat customer. I would highly recommend working with Larry and More Mazda to anyone that needs work done on their car! More

i felt my needs and expectations were met and exceeded Bobby was fantastic. it took me a while to decide on the car that was best for me and bobby was patient the whole time Bobby was fantastic. it took me a while to decide on the car that was best for me and bobby was patient the whole time More

No pressure he let us scoure the parking lot and answered any questions. The event was quite pleasant considering other places we've been. He was very professiona he let us scoure the parking lot and answered any questions. The event was quite pleasant considering other places we've been. He was very professional and handle discrepancies to our satisfaction. If in the market for another vehicle I wouldn't hesitate to go to the Mazda dealership. More

Disappointed by late changes My expectations were sky-high after reading so many glowing reviews, and my initial interactions were very positive. Bobby is incredibly friendly and My expectations were sky-high after reading so many glowing reviews, and my initial interactions were very positive. Bobby is incredibly friendly and was able to answer all my questions. I loved his no-pressure approach–not a single call or e-mail unless responding to my questions. Sadly, in the end I faced several stereotypical car sales tactics, so I’m unable to consider my experience anything other than “average”. After agreeing on price over e-mail, I was surprised and disappointed that the numbers changed when I arrived to take possession. Other dealer stereotypes included movement on finance terms (despite having a credit score over 800), heavy pressure on the extended warranty, and getting the "if you come in tonight" line. We ultimately agreed to a deal--and I LOVE the car!--but the strategies used left me feeling that More Mazda is no different from a typical dealership. More

Great first new car purchasing experience I had recently moved from Ireland back to the country for work and was shopping for my first new car. Worried about the pushy stigma dealers have, I h I had recently moved from Ireland back to the country for work and was shopping for my first new car. Worried about the pushy stigma dealers have, I had done my 'homework' in advance. When shopping around at More Mazda, Butch had become my main salesperson. He'd known that I'd done my homework beforehand and dissolved the stereotype I was afraid of... Himself (and later Phil) was upfront and honest with everything. Butch didn't try to talk me into anything I didn't want - he was there to answer all my questions and help me get the exact car that I was looking for. Unfortunately for him, I was an indecisive customer to the end, but he was patient and dealt with my decision making. Of course, throughout the process, I had been looking at other makes/models of cars at other dealerships, and 75% of them DID fall into that pushy and aggravating stereotype -- and it made me feel good that I chose the right people to purchase my car from. On a side note, the 2016 Mazda Grand Touring is a beautiful looking and fantastic-to-drive car, and I'd highly recommend purchasing! More

To the point and not pushy! I stopped into More Mazda to get a starting price point. I had not intention of buy that day even though I have been car shopping for a week or two. I stopped into More Mazda to get a starting price point. I had not intention of buy that day even though I have been car shopping for a week or two. I knew exactly what I wanted and Bobby understood that. He gave me a deal I couldn't resist and ended up buying a car that night. They worked with me through getting the title and all the paper work completed. I'm so happy I stopped in and talked with them. They did try to up sale a lot on the extended warranty, but that was the only time I felt like they were trying to push me into anything. Even then it wasn't that bad. He gave me the info and let me decide. I will recommend these guys to my family when they are ready to buy a new car. More

Didn't know dealers like this still existed. Car dealers that actually care about their customers and provide top notch service. It's not an urban myth, folks, they do still exist. More Mazda i Car dealers that actually care about their customers and provide top notch service. It's not an urban myth, folks, they do still exist. More Mazda is one of them. We walked in the door still angry and upset from the financial shenanigans foisted upon us at a different dealer. Told the folks at More Mazda what we wanted to do, and poof! They did it. No messing around, no financial shell games. They even got creative with financing to help us with what we were trying to achieve. If you're looking for a dealership that will actually take care of you, look no further. They were absolutely amazing and have turned us into lifetime Mazda owners (or really, whatever it is that they are selling!) Many thanks to Jerry and team! More

What a team! Bobby Ortega was without a doubt the best car salesman I've ever dealt with, from my first email all the way through to delivery of the car. He was fr Bobby Ortega was without a doubt the best car salesman I've ever dealt with, from my first email all the way through to delivery of the car. He was friendly, knowledgeable and extremely responsive. Teamed with Phil Cash and Jesse Brusca the entire car buying experience was phenomenal. I would highly recommend More Mazda and Bobby Ortega! More

Don't look further this is the dealer you're looking For!! Best dealer experience I have experienced so far, Bobby Ortega one of the salespersons at MORE MAZDA is in my opinion a top notch salesperson friendly Best dealer experience I have experienced so far, Bobby Ortega one of the salespersons at MORE MAZDA is in my opinion a top notch salesperson friendly courteous and ready to answer your questions anytime. From a to Z he explained everything, made us feel very welcome and comfortable, he and his coworkers got the right car even in our situation which is no credit at all because we moved recently from Belgium. We drove home with a Mazda 3 detailed, cleaned and ready to go.. And boy does this car drive what a dream.if you want to buy a Mazda or any other car go to More Mazda. To everyone at the dealer including the sales manager and Bobby Ortega thank you for this wonderful experience !!! More