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House of Imports - Service Center

Buena Park, CA

4.7
474 Reviews

474 Reviews of House of Imports - Service Center

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February 18, 2023

My service experience with Andrew Tiotuico was great from start to finish. He made sure my car was assessed thoroughly and made the necessary recommendations to get my vehicle running like new. His communica More

by Raymond Maluyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Tiotuico
Feb 22, 2023 -

House of Imports responded

Hi Raymond, thanks so much for the warm recommendation of the team here at House of Imports. Drive safe, and we'll see you on the road.

February 17, 2023

Very professional Mellisa gave me updated progress until my ca ready When I arrived the dealer, My car was ready to go More

by montykim31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mellisa
Feb 21, 2023 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 14, 2023

Jag is always pleasant and helpful. A greeter is always there to help direct to the assigned service advisor. More

by bubs123
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
Feb 17, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 14, 2023

Sales and service dept they both are very professional service and friendly..the auto dealer are everywhere, but very hard to find one very helpful happy service dealer like house of import..special thank More

by sofatony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill chou
Feb 17, 2023 -

House of Imports responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 10, 2023

Andrew in the Service department is amazing! He always takes great care of me & my car. He never disappoints! Absolutely recommend coming to this dealer & working with Andrew for excellent servi More

by Monique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 13, 2023 -

House of Imports responded

Hello Monique, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 07, 2023

Nice wating room that they prepare coffee machines and chips. Enough staff for the service. More

by Lee0324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres
Feb 07, 2023 -

Lee0324 responded

Nice wating room that they prepare coffee machines and chips. Enough staff for the service.

February 07, 2023

Good service and accommodation, Service Advisor Allan Halina is very detailed in the service maintenance that my car needs. Good job! More

by Mon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Halina
Feb 09, 2023 -

House of Imports responded

Hi Mon, we're happy you found our staff to be so supportive during your experience here at House of Imports. Feel free to reach out to us if you need anything. Have a wonderful day.

February 06, 2023

The service was easy to schedule, and the advisor was able to help me to resolve the issue. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina,Matus
Feb 09, 2023 -

House of Imports responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 05, 2023

The servicing of our GLC300 was over the top GREAT from start to finish. Unbelievable, so glad we purchased our vehicle at AutoNation Buena Park, and now we drive out of our way to come back for service... More

by rexinglis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall, very nice lady!
Feb 08, 2023 -

House of Imports responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2023

Excellent customer service- everyone greeting you at the service center was courteous. One sales person helped me find my car when my sales person wasn’t available. This lady who seemed like a salesperson t More

by Jung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham, Andrew, Reuben
Feb 07, 2023 -

House of Imports responded

Hi Jung, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

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