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House of Imports - Service Center

Buena Park, CA

4.7
480 Reviews

480 Reviews of House of Imports - Service Center

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January 22, 2023

Great service, very timely! Everyone pleasant and courteous . Clean environment and great coffee in waiting area More

by rterr25934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jan 23, 2023 -

House of Imports responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 22, 2023

Waiting time is too long even with appointment and problem is not solved. Rep seems doesn't care about customer at all and only try to sell more.. I solved my problem with my other tire shop right awa More

by Ibisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack
Jan 24, 2023 -

House of Imports responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 627-5553. We hope to hear from you.

January 21, 2023

I have a great service from company! But I wish that Benz should know front wiper blades to be skipping and streaking and nosing. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. jeff chung
Jan 24, 2023 -

House of Imports responded

Hello Tony, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 20, 2023

I had a good and positive experience last time I visited, I bought my car there and have always brought it back there to get it serviced More

by Pablo Custodio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Halina
Jan 24, 2023 -

House of Imports responded

Hi Pablo, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 19, 2023

Great service, my advisor kept me up on every step. He went over the cost and the explained what services was need on my vehicle with clarity. More

by ibelsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
January 17, 2023

Andrew was very attentive to my concerns about my car's service, and facilitated the process to meet my needs. He explained the problem thoroughly. My 13-year-old car has been serviced at House of Import More

by madtokdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Tiotuico
Jan 20, 2023 -

House of Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at House of Imports. We always strive to provide personable and excellent customer service. Thank you for the review!

January 12, 2023

My car is 15 y/o but still in great condition. Thanks to the magnificent services provided at House of Imports! I always go to Mr. Bill Chow. He’s great with his clients. He’s honest in his assess More

by Jessie from Buena Park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Chow
Jan 17, 2023 -

House of Imports responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 11, 2023

Dominique Torres gave me an outstanding customer service. I was in with my car and with in a few minutes I was out of there with a dealer loaner vehicle. More

by ferniec21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Torres
Jan 13, 2023 -

House of Imports responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Jan 13, 2023 -

ferniec21 responded

Thank you!

January 10, 2023

Outstanding services. Sabrina shows great customer support and very friendly. Perfect car wash. Good communications More

by Weeb
Recommend Dealer
Yes
Employees Worked With
Sabrina Mates
Jan 13, 2023 -

House of Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

January 09, 2023

I really like the service, my car drives and feels a lot better than before More

by Og2367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 13, 2023 -

House of Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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