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House of Imports - Service Center

Buena Park, CA

4.7
482 Reviews

482 Reviews of House of Imports - Service Center

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July 23, 2024

The best customer service , straight to the point regarding condition of your car👍like it More

by Marvsbmariano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Jul 25, 2024 -

House of Imports responded

Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 17, 2024

They are very kind. Jung wha is a great helper. I am very satisfied with this regular inspection. Thanks everyone. More

by minamklee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jung wha kim
Report | Print
Jul 18, 2024 -

House of Imports responded

Hello Minamklee, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, House of Imports

July 15, 2024

Very nice service and speedy response. It's really an acurate and clear for all of steps. More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jung hwa kim
Report | Print
Jul 16, 2024 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 11, 2024

Andrew is the best ! He is awesome a Filipino service guy ! He update me and he charge my car . More

by Shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jul 11, 2024 -

House of Imports responded

Hello Shirley, we're happy you found our staff to be so supportive during your experience here at House of Imports. If you ever need help, just give us a call. Happy motoring!

July 10, 2024

Always pleasant to work with. Adam was great and very helpful. My car is working great. More

by pattyschriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jul 11, 2024 -

House of Imports responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at House of Imports. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 02, 2024

It seems services advisor show no interest to have my business due to the age of my ML 350 2013 . Asked to quote my 4 tires and repair the compartment . Provide no qoute. Beside , dealer provide no More

by hybanh2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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Jul 03, 2024 -

House of Imports responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (714) 627-5553 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 23, 2024

House of Imports, Buena Park A message that showed all four tires on my GLB 250 read: Please CORRECT TIRE PRESSURE. I thought how it could be possible that all four tires' pressure needed to be correcte More

by lareina562
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jung Wha
Report | Print
Jun 25, 2024 -

House of Imports responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2024

Excellent service. Consultant Allan is the best. Very good consultant. He is very kind and friendly. More

by sukwoo1555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Report | Print
Jun 21, 2024 -

House of Imports responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2024

Very good in services. Staff are polite and concerned. I am very happy with the services. More

by Marco Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jag
Report | Print
Jun 20, 2024 -

House of Imports responded

Hi Marco, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2024

Second malfunction this year I was told that I would have no issues the last time More

by starsitka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Jun 07, 2024 -

House of Imports responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 627-5553 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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