Howard Orloff Land Rover

went here for a service and they refuse to honor a groupon i had. they somehow define person = car.... incompetent service, rude people- why would you come here? land rover hinsdale, wizard werks, groupon i had. they somehow define person = car.... incompetent service, rude people- why would you come here? land rover hinsdale, wizard werks, lindberg automotive- all of these are better options for sales and service in chicagoland. More

I bought a new Evoque a few weeks ago and had one of the best new car experiences I have ever had. My salesman, Matt Bonkovich, was awesome to work with. He was very knowledgeable about my car, took the tim best new car experiences I have ever had. My salesman, Matt Bonkovich, was awesome to work with. He was very knowledgeable about my car, took the time to answer all of my questions and has had fantastic follow-up. I couldn't have asked for more. If you are in the market for a new car, go and see Matt at Orloff! You won't be disappointed. More

I wanted to buy a new Ranger Rover. After back and forth on the phone and a signed sales contract and a deposit the dealer requested me to fill out an application online. The next day the salesman proceeded on the phone and a signed sales contract and a deposit the dealer requested me to fill out an application online. The next day the salesman proceeded to run my credit and go through my credit report with me over the phone with out my approval. This can only be done by the finance manager. I even told the salesman I was gonna buy the truck hard money and don't need financing. I felt like I was being profiled the entire time. Which I heard is called redlining in the car sales business. They proceeded to sell the Range Rover under me to someone else. Buyer beware, if you want to be profiled before you buy and disrespected then buy a vehicle from them. I went to another Land Rover dealer and was treated like a king. More

Terrible customer service. The lady we had seemed so uninterested. She didn't even plug in numbers when we were asking about pricing & taxes for different areas. Basically just kept stating we should em uninterested. She didn't even plug in numbers when we were asking about pricing & taxes for different areas. Basically just kept stating we should email her with info on exact car we want...why couldn't we just discuss it in person since we were there & ready to buy??? Worth driving out of the city where we bought at the Winnetka Range Rover dealership. More

Wonderful service, and a overall great experience! Everyone was nice and it was taken care of super quickly. Iv'e been to other dealerships and they weren't nearly as efficient. Highly recommend! Everyone was nice and it was taken care of super quickly. Iv'e been to other dealerships and they weren't nearly as efficient. Highly recommend! More

I own a Defender D90, and if you own one, you know... Its cool to drive, and Its your baby and you want to to be treated like one, and of course you need an expert Tech to work on it. I have had to ta Its cool to drive, and Its your baby and you want to to be treated like one, and of course you need an expert Tech to work on it. I have had to take my D90 many times Orloff for fixes and things and I really would not put it into any other hands. From the tech's, portors, to the service department adviors, even to the owners, I have been treated very well an would not go anywhere else. More

I liked the honest approach, straight forward and to the point. My vehicle was ready and waiting when I got back to the dealership. I didn't buy my Range Rover there because I am new to the area, but th point. My vehicle was ready and waiting when I got back to the dealership. I didn't buy my Range Rover there because I am new to the area, but the sales guy I spoke to seemed to know what he was talking about. All an all I am happy with the service More

This place is a joke. In six months my range rover was This place is a joke. In six months my range rover was there 12 times to fix a water leaks. all they kept doing was fixing what was damaged and not This place is a joke. In six months my range rover was there 12 times to fix a water leaks. all they kept doing was fixing what was damaged and not the source of the problem. In the process the trashed my leather seats, They attempted to fix it by painting over the damage. When confronted they said they would replace the leather but when it came time to do that they refused and said all they will do is repaint over there handy work again with a color that matches better. Not to mention on two different occasions items were stolen out of the vehicle. They are so unprofessional , they have forgotten about my truck being there and it sat for a week , another time they lost the truck and I actually had to go there and found it in the used car sales lot. A exterior trim piece kept coming loose and they told me it was designed that way so that when offroad it wouldn't get damaged, I ended up going to another dealer to get it fixed. Everytime I went there when I picked up the truck there was more wrong then when I dropped it off, I have given up and am living with there damage. I wish landrover would step up and make it right. More

The best car buying experience ever I love the people and the dealership!! The best place to buy a car. Greg and Tony are awsome. When I came in I was greeted by Greg Leach who is the sales manager. He was the dealership!! The best place to buy a car. Greg and Tony are awsome. When I came in I was greeted by Greg Leach who is the sales manager. He was very helpful and spent a considerable amount of time with me before he introduced me to Tony Basich the internet manager who finished up the transaction. Nothing but good things to say about Howard Orloff because of Greg and Tony. Thanks guys !! More

All facets of the operation are managed quite efficiently and effectively. From scheduling to the completion of the task, the process is easy to arrange and the service expedited. They make a concerted effor and effectively. From scheduling to the completion of the task, the process is easy to arrange and the service expedited. They make a concerted effort to identify and fix the problem rather than merely attempting to create a charge. They are direct, straight forward, honest and competent in their product. The staff is easy to work with, always accommodating and pleasant by disposition. Although I do not possess the most expensive of the Jaguars, they treat me as a valued customer and my sense is that they do so with all of their other customers. I have had the experience where I had a most complex problem to resolve and rather than make feigned efforts to fix it and causes expenses, they explained the difficulty and worked through the problem over a couple of visits and eventually solved the problem. In order to identify the problem, one of their technicians asked to drive my car to his home, in order to identify the problem. Even in their off-hours, they were trying to assist me! The shuttle service is well managed and the drivers are reliable. On the whole, over 7 years, the service has been exemplary from all perspectives whether it be the employees or the competency of the work. More