Howell Motors Ford

Howell Motors has very friendly, dedicated and accommodating employees. The service center is very knowledgeable. accommodating employees. The service center is very knowledgeable. More

Howell motors always works hard to schedule my service appointments. They are professional and always makes sure their work is complete per my needs. appointments. They are professional and always makes sure their work is complete per my needs. More

From the service desk to the technicians and pick up and payment at the cashier. The level of professionalism is second to none. Nothing compares to the service we receive at a family owned business. payment at the cashier. The level of professionalism is second to none. Nothing compares to the service we receive at a family owned business. More

Howell Motors has great service hours, great service technicians and great prices!!! They do not nickel and dime you for unneeded service. Everyone is very helpful and friendly. You can also use your technicians and great prices!!! They do not nickel and dime you for unneeded service. Everyone is very helpful and friendly. You can also use your Ford points as payment. More

The purchase process was very hassle free from the sales staff to financial staff and also the owner of the franchise . staff to financial staff and also the owner of the franchise . More

The salesman Owen was great, handled everything, made it a great experience. We will be returning customers! a great experience. We will be returning customers! More

I was very happy with this dealership, good deal and good people to work with. people to work with. More

Howells Motors Ford dealership in Lockport NY should be brought up on charges for knowingly selling lemons and covering up problems that will resurface when warranties or lemon laws expire when the custome brought up on charges for knowingly selling lemons and covering up problems that will resurface when warranties or lemon laws expire when the customer is SOL. Possible tampering with odometer. Day I took delivery, the transmission pan leaked all fluid out needed to be towed to get fixed, ostensibly from being rotted out, ridiculous for such a low mileage vehicle (did they roll the odometer back?). Next day brake assembly was seized shut. Month later headlights stopped working, new harness was needed. All post lemon law. Few months later, truck needed a new starter, new alternator, new manifolds, new battery, new dipstick assembly, 4x4 hubs, oil pan, compressor, axle housing, and quarter panels suddenly were rusting through. I mean c'mon. Since the day I bought from them, truck has been in the shop more than on the road. Vehicle was 5yrs old and only 40k miles when I bought it. They knew what the sold me. Should have brought it back day one but my circumstances at the time prevented that and they knew it. My Bad for not doing so but this place should be closed for fraud. Surely this has happened to others. More

Wonderful people, Good Ford dealer. They have cared and still do maintain my Ford Thunderbird. Wish all automobile dealerships would follow Howell's lead.I will continue as a customer, They have cared and still do maintain my Ford Thunderbird. Wish all automobile dealerships would follow Howell's lead.I will continue as a customer, would never change. Thank You.... More

Have been going to this dealership for many years and have always been satisfied with everything they do. Whether it’s buying a new car or having service done on my car. have always been satisfied with everything they do. Whether it’s buying a new car or having service done on my car. More