Howell Motors Ford

Howells Motors Ford dealership in Lockport NY should be brought up on charges for knowingly selling lemons and covering up problems that will resurface when warranties or lemon laws expire when the custome brought up on charges for knowingly selling lemons and covering up problems that will resurface when warranties or lemon laws expire when the customer is SOL. Possible tampering with odometer. Day I took delivery, the transmission pan leaked all fluid out needed to be towed to get fixed, ostensibly from being rotted out, ridiculous for such a low mileage vehicle (did they roll the odometer back?). Next day brake assembly was seized shut. Month later headlights stopped working, new harness was needed. All post lemon law. Few months later, truck needed a new starter, new alternator, new manifolds, new battery, new dipstick assembly, 4x4 hubs, oil pan, compressor, axle housing, and quarter panels suddenly were rusting through. I mean c'mon. Since the day I bought from them, truck has been in the shop more than on the road. Vehicle was 5yrs old and only 40k miles when I bought it. They knew what the sold me. Should have brought it back day one but my circumstances at the time prevented that and they knew it. My Bad for not doing so but this place should be closed for fraud. Surely this has happened to others. More

Wonderful people, Good Ford dealer. They have cared and still do maintain my Ford Thunderbird. Wish all automobile dealerships would follow Howell's lead.I will continue as a customer, They have cared and still do maintain my Ford Thunderbird. Wish all automobile dealerships would follow Howell's lead.I will continue as a customer, would never change. Thank You.... More

Have been going to this dealership for many years and have always been satisfied with everything they do. Whether it’s buying a new car or having service done on my car. have always been satisfied with everything they do. Whether it’s buying a new car or having service done on my car. More

I was able to order an extra key it took one day to get and 30min to program. Great customer service thank you. and 30min to program. Great customer service thank you. More

They are the best in sales and service ! Have no problem recommending Howell Motors they are the best to deal with Have no problem recommending Howell Motors they are the best to deal with More

No pressure, friendly, courteous, very accommodating, would definitely recommend them to friends and family too would definitely recommend them to friends and family too More

Always helpful willing to work with me very professional and positive a pleasure to deal with and positive a pleasure to deal with More

They have fast friendly service with very good prices. The waiting room is comfortable with a tv and A:C. The waiting room is comfortable with a tv and A:C. More

Had a transmission issue with my car Howell Ford and they could get it in within a couple days. . to my surprise card done before the actual service date.. Great service department could get it in within a couple days. . to my surprise card done before the actual service date.. Great service department More

Very professional and courteous salesmen’s and was ready to help in any manner. Thank you to help in any manner. Thank you More