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Hubert Vester Chevrolet

Wilson, NC

Overview
Reviews
4.4
1,315 Reviews
Call Dealership (252) 291-2111

3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,315 reviews

May 05, 2024

Brian was super helpful and going above and beyond. He helped fix my truck and in the process gave me a truck to use until it was finished. More

by Andrew.averette02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
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May 04, 2024

Everyone was great to deal with, especially our salesman Kevin Li. I would highly recommend this dealership to all my friends. More

by shay_dwyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Li, Paul McCoy, William McDonald
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May 03, 2024

Gave them a call what I wanting and they did just that, they delivered their promise. More

by teresajones5551@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent, Amanda Joyner, Luis Rojas
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May 03, 2024

All service staff were courteous and very helpful. They answered all questions I had and I was able to get in and out in a timely manner. More

by regilone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
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April 30, 2024

Great staff in sale and service. Will always use Hubert Vester Chevrolet for all of my sales and service needs More

by RCLARK7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent, Chris Hicks, Danny Meacomes, Brian Schlegel, Taylor Whitley, Andy Michaud, Brandon Nelson, Jason Riggan, Matt Hill, Chris Belty
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April 30, 2024

Great atmosphere- personable and professional staff/management. I’ve purchased from them before and I went out of my way to purchase from them again because of my first experience. More

by paulamunos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Tew, Brandon Nelson, Luis Rojas
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April 29, 2024

Excellent service. The staff was helpful and met my needs. The service was quick and efficient. More

by 03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ranzell Bassa
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April 29, 2024

We had a great experience at Hubert Vester Chevrolet. Luis was helpful every step of the way, and I love my new car! More

by lilliequinnn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson, Luis Rojas
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April 24, 2024

I was surprised how upper management clutched their pearls when I suggested the car dealership might be sneaky with the add ons. Instead of listening and trying to understand, they were defensive and d More

by rxdealerkc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vester, Brandon Nelson, Chris Vester, Paul McCoy, Betty Davis, Anthony Li
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Apr 26, 2024 -

Hubert Vester Chevrolet responded

There were no hurt feelings in this scenario at all. There was however a small amount of frustration, not defensiveness, surrounding the inability to fix an issue that resulted from the idea that the Monroney Label that is mandated by the Federal Government and supplied by the Manufacturer of the vehicle was somehow inadequate or misleading to the customer. As the supplier of the vehicle we have no control over what's printed on these or how the customer views its completeness. What we can and do control is how we present and demonstrate the vehicle and disclose what equipment the dealership has installed. Both of those things are handled in the demonstration of the vehicle and at the disclosure of the paperwork at time of signature. Our expectation is that when a customer signs a document taking ownership of their vehicle they would not sign if they were not clear and completely satisfied. We do not however expect customers to return, raise their voice, curse at and attack the character of the staff with the intention to "get something for free" (as you stated at the end of our conversation) when we have done everything in full disclosure and complete transparency. Unfortunately, in cases such as this, we can become the sacrifice for past life experiences and we have seen that it's just best to just move along in our path and purpose.

April 24, 2024

The woman that represented me she was very polite. She told me what was going on and they checked my vehicle out and told me a few things that I might need in. The future overall was a very good exper More

by zackcloey22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellington Baker
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