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Hubert Vester Chevrolet

Wilson, NC

4.4
1,318 Reviews

3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,318 reviews

November 23, 2024

I try to support my local Chevy dealer as much as possible but when I got the price doing an oil change versus another location down the street for a lot cheaper I was disappointed. I purchases my la More

by cbarnette49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel, Jennifer Fields, Brittany Moore
Nov 27, 2024 -

Hubert Vester Chevrolet responded

Mr. Barnette, we truly do appreciate your support of us and local businesses. We strive to stay competitive with our pricing. Our Service Manager, Danny Meacomes, would like to address your concerns and will be reaching out to you. Thank you for your honest feedback. Lisa Owens Customer Relations Manager

November 23, 2024

Taylor was very knowledgeable and friendly. Very good first visit! I asked for information about my car,and he gave it to me ! More

by woessnerchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Nov 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for recognizing Taylor and his excellent customer service skills. It sounds like your first visit was so positive and we hope you allow us the chance to deliver many more great visits in the future. We appreciate your business and your feedback . Lisa Owens Customer Relations Manager

November 23, 2024

Great job! . Electric step is the way to go. Looks clean and provides better clearance. A little on time reviewing the information on the radio would be very hel More

by CCOLEY0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent, Brandon Nelson, David Nolan
Nov 27, 2024 -

Hubert Vester Chevrolet responded

Mr. Coley, thank you for your positive feedback. Glad to hear that you are enjoying your vehicle. If Johnny has not reached out yet to provide the additional information you've requested, you should hear from him soon. We appreciate you telling us about your experience and hope to serve you again soon. Lisa Owens Customer Relations Manager

November 22, 2024

Everything's was great service is always awesome. Everyone are friendly and honest. I enjoy going there to have my car serviced there. More

by BEST.RANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel
Nov 22, 2024 -

Hubert Vester Chevrolet responded

Thank you for recognizing Brian Schlegel and his great customer care. Your satisfaction is important to us and we appreciate the positive feedback about your recent experience. Lisa Owens Customer Relations Manager

November 22, 2024

Taylor Whitley was a pleasure to work with, as always. The other advisors were kind and friendly as well. We will be returning in the future. More

by AALDAPAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Nov 22, 2024 -

Hubert Vester Chevrolet responded

Thank you for your positive review of your visit with our Service team. Yes, Taylor Whitley takes great care of our customers and I am happy to hear he made your experience so pleasing. We look forward to seeing and serving you again soon. Lisa Owens Customer Relations Manager

November 21, 2024

It was over priced after telling them I just bought a battery few months ago for them to tell me my battery was dead More

by CODIVA104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel, Carly Fulghum
Nov 26, 2024 -

Hubert Vester Chevrolet responded

The situation you describe certainly sounds perplexing and frustrating. Our Service Manager, Danny Meacomes, would like to speak with you and address your concerns directly. Please contact him at your earliest convenience at (252) 291-2111, ext. 1201. We appreciate your patience. Lisa Owens Customer Relations Manager

November 16, 2024

The environment is warm and inviting. Everyone has a delightful attitude. The staff made sure I was comfortable and asked if I needed anything while waiting for my car to be serviced. More

by LEANNE0619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent, Brian Schlegel, Amanda Joyner
Nov 20, 2024 -

Hubert Vester Chevrolet responded

We are pleased to hear that your recent visit was so positive. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our customers. Thank you for your feedback and we look forward to serving you again. Lisa Owens Customer Relations Manager.

November 16, 2024

Hubert Vester did NOTHING to to help us with the problems we had with our car. Found damage they refuse to repair when we picked it up after having to keep it over 60 days waiting for parts and repair. They More

by SUNSHINE42168
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Schlegel
Nov 20, 2024 -

Hubert Vester Chevrolet responded

Thank you for your candid feedback. We are sorry that you have been left with such negative feelings about your interactions with us and want to try and resolve your concerns. However, we need some clarification on those concerns to be addressed. Please contact our Service Manager, Danny Meacomes, at your earliest convenience. You may reach him at (252) 291-2111, ext. 1201 or dmeacomes@hvautogroup.com. We appreciate your business and your understanding. Lisa Owens Customer Relations Manager

November 15, 2024

No pressure environment, no longer wait purchase. Johnny Kent is the best! Service department very thorough. More

by altonvirgil789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Nov 15, 2024 -

Hubert Vester Chevrolet responded

It certainly sounds like our Sales team and Service team have delivered excellent customer service to you during your visits. We appreciate your feedback about both. Thank you for choosing to do business with us and for your recommendation. Lisa Owens Customer Relations Manager

November 14, 2024

Clean friendly environment with a great team. Everyone well connected and knowledgeable. Kept me up to date with my automobile. More

by CSXDAVEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Schlegel, Chris Belty, Brittany Moore
Nov 14, 2024 -

Hubert Vester Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for your positive feedback about your recent visit. Please come see us for any future needs. Lisa Owens Customer Relations Manager