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Hubert Vester Chevrolet

Wilson, NC

Overview
Reviews
4.4
1,321 Reviews
Call Dealership (252) 291-2111

3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,321 reviews

October 10, 2024

All we are saying is you shouldn't say or publish a thing and not honor it ! Our down payment was all for naught, it seems as if it weren't even applied to the sale ... we should had less balance to be finan More

by HALLBEADY02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John did the best he could, but he couldn't obtain any deals ! , Luis Rojas, William McDonald
Report | Print
Oct 11, 2024 -

Hubert Vester Chevrolet responded

Mrs. Hall, thank you for your candid feedback. We are very concerned that you may still have questions to be answered and points to clarify regarding your purchase experience. Chris Hicks, our General Manager, would like to discuss your issues with you and work towards resolution. Please expect to hear from him today. Lisa Owens Customer Relations Manager

October 08, 2024

I recently purchased a car from Hubert Vester Chevrolet and had a great experience. Luis Rojas helped me through the whole process and was very knowledge and quick to follow up. He went above and beyond to More

by Kaliles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent, Brandon Nelson, Amanda Joyner, Luis Rojas
Report | Print
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Yes, there are so many new 'bells and whistles' on newer models, and it is so important for our customers to feel comfortable with their new investment. I am so glad to hear that Luis shared his product knowledge with you and was so thorough throughout the purchase process. Thank you for taking the time to share your positive feedback and recognize the Sales team members that were so helpful to you. We appreciate your business and hope to take care of your automotive needs in the future. Lisa Owens Customer Relations Manager

October 05, 2024

The gentleman that did the work was exceptional. He was knowledgeable kind and fast. Great service!!! More

by debra_u_29412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
Report | Print
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for highlighting Jennifer and Ranzell and their efforts to make your recent visit an exceptional experience. We appreciate your recommendation of our services and we hope to see you again soon. Lisa Owens Customer Relations Manager

October 05, 2024

Had a great experience, good work, good communication. I feel secure in my vehicle and the folks At Hubert Vester Chevrolet More

by debra_u_29412
Recommend Dealer
Yes
Employees Worked With
Ranzell Bassa, Ranzell Bassa
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Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for highlighting Jennifer and Ranzell and their efforts to make your recent visit an exceptional experience. We appreciate your recommendation of our services and we hope to see you again soon. Lisa Owens Customer Relations Manager

October 04, 2024

Its been a long time since i have experienced great customer service. Good job taylor. More

by MABLEHARRIS2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Report | Print
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Ms. Harris, Taylor is definitely one of our strong Service team members and we appreciate your recognition of his excellent customer service skills. Thank you for choosing us to serve you and we hope to do so again soon. Lisa Owens Customer Relations Manager

October 04, 2024

I have found it to be a good place to buy or trade a car or a truck or to buy your car More

by Fatmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes, Carly Fulghum
Report | Print
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you so much for your praise and for your recommendation of the services we provide. Lisa Owens Customer Relations Manager

October 04, 2024

I was under the impression my first 3 oil changes were free after purchasing my car in January. Can you check on that? More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Moore
Report | Print
Oct 04, 2024 -

Hubert Vester Chevrolet responded

Thank you for recognizing the excellent customer service provided by Brittany during your recent visit. I would like for you to get the answers you seek, however I am truly at a disadvantage with only your initial 'M' as an identifier. Our General Manager, Chris Hicks, would be happy to discuss and answer any questions/concerns you may have. Please contact him at (252) 291-2111, ext. 2210 or chicks@hvautogroup,com, at your earliest convenience. Lisa Owens Customer Relations Manager

October 03, 2024

The staff is very nice to deal with. They were very helpful with our car. More

by KATHYBOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Whitley
Report | Print
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Thank you for sharing your feedback with us about your recent visit. We hope to serve you again soon. Lisa Owens Customer Relations Manager

October 03, 2024

Excellent, excellent excellent Service was excellent from the time I walked through the doors till I drove off the lot with my brand new vehicle. Praise God. More

by JUANITABRADLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson, Luis Rojas, David Nolan
Report | Print
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Ms. Bradley, I am so glad that you were treated so well during your recent visit to our store. Your satisfaction is very important to us and we appreciate your business. Thank you for sharing about your positive experience. Lisa Owens Customer Relations Manager

October 03, 2024

Working with Luis was great. He was very careful to explain all the features of the vehicle. I admire his honesty. The financing side was fast and could have used a little more t More

by JW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phill in service … excellent , Luis Rojas, William McDonald
Report | Print
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Mr. Williams, I am not surprised that Luis provided an exceptional purchase experience for you. Thank you for recognizing one on our strong Sales team members. We try to be mindful of your time during the paperwork phase of your purchase, however, we certainly want to ensure that any outstanding questions you may have or areas that need clarification are answered/addressed. Our Finance Director, David Nolan, will reach out to discuss these with you. Please expect his call. Lisa Owens Customer Relations Manager

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