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Hubert Vester Chevrolet

Wilson, NC

4.4
1,321 Reviews

3717 Raleigh Road Parkway West

Wilson, NC

27896

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Showing 1,321 reviews

September 30, 2024

Brittany provided exceptional customer service and demonstrated kindness throughout the interaction. I greatly appreciate her professionalism and look forward to returning for future visits. More

by Tater252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Your kind words about Brittany are much appreciated. She is very accommodating and committed to providing excellent customer service, We look forward to taking care of you again soon. Lisa Owens Customer Relations Manager

September 29, 2024

Great service and sales department. I will always use Vester Chevrolet for all my sales and service needs More

by RCLARK7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Meacomes, Brian Schlegel, Taylor Whitley
Oct 15, 2024 -

Hubert Vester Chevrolet responded

Mr. Clark, your positive feedback, recommendation and loyalty mean so much to us! Thank you for always choosing us to serve you. Lisa Owens Customer Relations Manager

September 29, 2024

Made car buying easy. No hassle and no pressure! Very accommodating. All of the staff we delt with were friendly! More

by PJFAULKNER4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent, Brandon Nelson, Amanda Joyner, David Nolan
Oct 15, 2024 -

Hubert Vester Chevrolet responded

We want our customer's purchase experience to be comfortable and hassle-free and I am happy to hear that our Sales team were successful in delivering that to you! Thank you for recognizing strong members of our Sales and Finance staff. We appreciate your business and feedback and hope to see you again. Lisa Owens Customer Relations Manager

September 28, 2024

My experience from start to finish was easy. Everyone made the process run very smoothly. More

by LMcCarthy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent, Amanda Joyner, Allen Trueblood
Sep 30, 2024 -

Hubert Vester Chevrolet responded

Johnny and Amanda are very adept at insuring that our purchase process flows smoothly. Thank you for taking the time to share this positive feedback about your recent experience. We appreciate your business and look forward to serving you again. Lisa Owens Customer Relations Manager

September 26, 2024

The dealership overall has been great to work with edpecially the service department. This last visit to the servicedepartment didn't go so well. The technician did not close up everything like he s More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (JJ) Kent, Taylor Whitley
Sep 27, 2024 -

Hubert Vester Chevrolet responded

It sounds like you have previous positive history with us and I appreciate you stating as much. However, it also sounds like there was a 'hiccup' or two recently and we certainly want to address them. Our Service Manager, Danny Meacomes, would like to discuss these concerns with you at your earliest convenience. Please reach out to him at (252)291-2111, ext. 1201. Thank you for bringing these matters to our attention and for your understanding. Lisa Owens Customer Relations Manager

September 25, 2024

I was treated with respect, and the staff is super friendly. I feel at ease while my car is being serviced, and trust the work being done professionally. Jennifer was an angel, very thorough and knowl More

by mabelcarroll1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Fields
Sep 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for your positive comments about your interactions with Jennifer. She strives to provide stellar customer service and make sure your visit is an excellent experience. We appreciate your business and hope to see you again. Lisa Owens Customer Relations Manager

September 25, 2024

Friendly and take time to answer all questions. I was able to compare many cars More

by JOEL.FRAZIER
Recommend Dealer
Yes
Employees Worked With
Brandon Nelson, Anthony Li
Sep 27, 2024 -

Hubert Vester Chevrolet responded

Making a vehicle purchase is a big decision/investment and we are not about to rush a customer into making it. It is important to have all your questions answered to your satisfaction and also to be comfortable with the choice of vehicle selected. Brandon and our Sales team work to deliver an exceptional experience. Thank you for your positive review. Lisa Owens Customer Relations Manager

September 18, 2024

Carly made scheduling so easy and efficient! I will definitely continue to service my vehicle here More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Fulghum
Sep 27, 2024 -

Hubert Vester Chevrolet responded

We know that your time is important and Carly is so adept at making scheduling convenient for our customers. Thank you for your praise of her and we appreciate any future opportunity to take care of you. Lisa Owens Customer Relations Manager

September 15, 2024

Brittany was great and she called several times to let me know what was happening with my car which I am really thankful for. More

by sdmoock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Moore
Sep 27, 2024 -

Hubert Vester Chevrolet responded

Keeping our customers updated with consistent communication is key to providing excellent customer service. Thank you for sharing about your experience and your kind words about Brittany. She truly is an asset to our Service team. Lisa Owens Customer Relations Manager

September 12, 2024

Amazing and friendly staff! Went in not expecting to come home with a new vehicle! Thanks to Luis Rojas, I now have a safe and reliable vehicle to carry my children in! The proc More

by vanessa_21_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Hurley
Sep 27, 2024 -

Hubert Vester Chevrolet responded

Thank you for your recognition of Luis and our Sales team. I am so glad to hear that your automotive needs were met and that your experience was so positive. We hope to be able to serve you again. Lisa Owens Customer Relations Manager

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