Hubler Nissan

Easy scheduling, friendly staff. Quick checking process. Clean comfortable waiting area. Updates during service. No “surprise” up charges a check out. Quick checking process. Clean comfortable waiting area. Updates during service. No “surprise” up charges a check out. More

The Service Center and the crew in maintenance are great. My issue is that I have a truck that I bought new from the dealership. That vehicle has less than 100,000 miles on it and I purchased the exten My issue is that I have a truck that I bought new from the dealership. That vehicle has less than 100,000 miles on it and I purchased the extended warranty plan. ALL maintenance has been done at the dealership. The wheel hub should not have broken with less than 100,000 miles, thus leaving me stranded. Additionally, the extended warranty didn't cover the repairs. To add insult to injury, I had to pay for the tow bill that I thought was covered under the warranty I thought I had. At least I got a loaner vehicle as my truck is also my work vehicle. Thank you for that. I had to pick an employee in the review, I honestly do not remember the name of who I worked with. More

very nice accommodations, Brittany was very nice and professional { a little pricey] with a problem I would return professional { a little pricey] with a problem I would return More

Hubler Nissan in Indianapolis is always on par. Every time I get a service the staff is friendly, prompt with my concerns and efficient. Thank you for excellent service every time! All employees i Every time I get a service the staff is friendly, prompt with my concerns and efficient. Thank you for excellent service every time! All employees ive encountered there have acknowledged my presence! Thank you Great work ! More

Quick and honest service that led to efficient results! The Rogue continues to perform at a high level due to Hubler's service department plan and fixes! The Rogue continues to perform at a high level due to Hubler's service department plan and fixes! More

Poor service. When I brought their attention to an issue 4 years ago, they ignored it. They continued to ignore it over the past 4 years, until it was outside its When I brought their attention to an issue 4 years ago, they ignored it. They continued to ignore it over the past 4 years, until it was outside its warranty. When I spoke to the general manager, he implied that I was informed of the potential fatal problem with my engine and chose to ignore it. More

This dealership is fantastic! Each time they do a great job! Thank you so much!! Each time they do a great job! Thank you so much!! More

Very proffessional, always informative. While we waited, very nice accommodations. Will do business with them again While we waited, very nice accommodations. Will do business with them again More

Warm reception and good communication upon arrival and at conclusion. All good with personal service conclusion. All good with personal service More

This Service Center receives a rating of ZERO. Hubler ignored my issue for 4 years and allowed the warranty to expire before notifying me of a fatal issue with my engine that their service depart Hubler ignored my issue for 4 years and allowed the warranty to expire before notifying me of a fatal issue with my engine that their service department discovered in 2022. Despite numerous visits with the same issue, Hubler stated that they could not duplicate the problem so they could not address it. I even sent video of the issue at one point and was ignored. After 4 years, I was notified that the engine needed replaced and, no longer being under warranty, would cost me $19K. After speaking to both the service manager and general manager of Hubler Nissan, I was notified that it was "my word against theirs" and implied that I ignored the advice of their service department and refused to have the problem addressed while under warranty, despite having taken my vehicle to them on numerous occasions for the same issue. More