Hubler Nissan

DID A GREAT JOB WITH THE SALE. SHOWED MY WIFE AND I HOW TO USE ALL THE DIFFERENT OPTIONS ON THE NEW NISSAN. THANK YOU FOR ALL YOUR HELP WITH THE SALE. SHOWED MY WIFE AND I HOW TO USE ALL THE DIFFERENT OPTIONS ON THE NEW NISSAN. THANK YOU FOR ALL YOUR HELP More

Service (6 month scheduled) and non warranty repair Service and non warranty repair for 2014 Nissan Frontier pick up truck We made a telephone reservation for the regular 6th month service plus a sim Service and non warranty repair for 2014 Nissan Frontier pick up truck We made a telephone reservation for the regular 6th month service plus a simple repair to make sure that they would have the required materials. We arrived at the scheduled time and were immediately greeted and out vehicle was processed in for service and repair quickly, Within a reasonable time, our vehicle was returned to us with service and repair complete. The repair was done with upgraded parts and a less than the quoted price over the phone. While there, I checked with the parts department for the cost and availability of a spare set of floor mats and was treated as a valued customer. Great Dealership. More

Recall I received a notice of a possible recall on my 2012 Rogue. Everyone was so friendly and the work was completed in a timely manner as promised. I received a notice of a possible recall on my 2012 Rogue. Everyone was so friendly and the work was completed in a timely manner as promised. More

Great first experience Very friendly, prompt service. Everything was explained to me and questions answered to my satisfaction. The waiting area is comfortable and the ava Very friendly, prompt service. Everything was explained to me and questions answered to my satisfaction. The waiting area is comfortable and the availability of coffee, water, and snacks is a nice touch. More

Oil change I got an oil change and received a free car wash coupon! The service department was great! They treated me with respect. They did not push for me to b I got an oil change and received a free car wash coupon! The service department was great! They treated me with respect. They did not push for me to buy a battery there since my battery tested bad. More

Excellent customer experience! I had a great experience leasing my new car! Casey Jewell reached out to us to let us know about current offers and then was very helpful throughout I had a great experience leasing my new car! Casey Jewell reached out to us to let us know about current offers and then was very helpful throughout the entire leasing process. More

Very happy! Had a great experience working with Tim Myers, one of the managers at this dealership. Not only did we get a great deal on the car we were looking fo Had a great experience working with Tim Myers, one of the managers at this dealership. Not only did we get a great deal on the car we were looking for, Tim did a great job making sure his staff took great care of us. He paired us with a salesperson named Tom that helped us get answers to any questions we had. More

Great service! The nissan family really helped me purchase my new vehicle! Ask for Sam as he really helped me make the right decision with my new nissan rogue! I lov The nissan family really helped me purchase my new vehicle! Ask for Sam as he really helped me make the right decision with my new nissan rogue! I love my new car! More

Excellent customer service I recently purchased a vehicle fr hubler Nissan. The sales professional was very helpful friendly and knowledgeable. He allowed us to test drive many I recently purchased a vehicle fr hubler Nissan. The sales professional was very helpful friendly and knowledgeable. He allowed us to test drive many different vehicles before making our selection. He went over the car in full detail, made us very comfortable with our decision. Answered all our question and walked us through every step. Everyone had already left for the day and he was still helping us with our purchase. Josh was very enthusiastic about his job, he even helped entertain my toddler as we were working on paper work! Very satisfied customer will return when I need another vehicle and will recommend to family and friends!! More

BUYER BEWARE!!! I was sold a 2010 Ford Escape and unbeknownst to me, it had been in a previous accident. 8 DAYS AFTER THE PURCHASE DATE the hood flew up on the highway causing significant damage to b unbeknownst to me, it had been in a previous accident. 8 DAYS AFTER THE PURCHASE DATE the hood flew up on the highway causing significant damage to both the hood and the windshield. Since my car has a 3 year warranty, I took the car to the local Ford dealership here in Delaware where they informed me of previous damage to car. Two separate dealerships concluded the hood flew up as a result of damage sustained in the prior accident. When both my family, and the auto body shop spoke to Hubler Nissan's general manager Ken about the incident he was beyond rude. Not only was he not apologetic for selling me a vehicle with an issue, he went on to say this was not his problem and for us all to deal with it ourselves. The salesman who sold the car, Dennis Henson, was apologetic and beyond helpful in trying to help us resolve the issue while his superior Ken was the opposite. Huber can not pride themselves on good customer service when this is how they choose to respond to an issue of this magnitude. Ultimately, my family had to pay $2,059.20 to repair my car to allow for it to be driven back to Indiana. This is all within 30 days of sale!!!!! Before you buy a car from this dealership consider how they will respond to you if there is an issue. An attitude of "I don't care, not my problem" is disgusting in a field where customer service is a primary pillar. I am 100% dissatisfied with the car and my experience. Currently, the vehicle requires further repairs so this matter is still unresolved. Mind you, this is a 2010 Ford Escape for which we are paying well over $12,000. This is completely unacceptable. Take your business elsewhere to a company that will respect you and that takes pride in the vehicles they sell. More