Hudson Chrysler Dodge Jeep Ram

Bought a 2012 Jeep Cherokee in December 2011...They were just ok. Nothing special about the car buying experience here. The process took 3 hours (and I came in knowing what vehicle I wanted), their prices just ok. Nothing special about the car buying experience here. The process took 3 hours (and I came in knowing what vehicle I wanted), their prices were the same as their competitor's, and they had no special perks to make it an extra special buying experience. The pay off on my old vehicle was $162 short, they came after me for it and made it into quite an ordeal. After buying a new vehicle for $30,000+, I'd think they could have taken care of $162! I negotiated a remote care starter in my deal, they had to order the part and would call to schedule an install ation when ity came in. A month later I hadn't heard from them so I had to call them. When I took my vehicle in to install the remote starter. The first thing I was told was "our tech researed how to put it in it should take a couple of hours." Research?? That made me very unconfident in their abilities. After 4 hours they could not get it working and they broke a trim piece. I accepted a loaner and was told it would be done in 3 days, it took them a week! They gave me a crappy Nitro to drive. All I want is my new Grand Cherokee back!!!!!!!!! For any other services I will definately go to another dealer. More

Large selection of cars Very nice location Good service Large selection of cars Very nice location Good service Easy accses Improvment could be a more simple way to acces cars from other Luther store Large selection of cars Very nice location Good service Easy accses Improvment could be a more simple way to acces cars from other Luther stores through the local sales contact. More

Our sales representative, Doug Dye, was great. Made us feel comfortable and wasn't pushy, infact he wanted to be sure we had the best vehicle for our needs. They gave us a great price for our trade-in. Ve feel comfortable and wasn't pushy, infact he wanted to be sure we had the best vehicle for our needs. They gave us a great price for our trade-in. Very friendly and knowledgable group all around. More

My used car trade and used car purchase went wonderfully. I did not feel presured by my sales person ( Ron Hudson ) at all. Which is refreshing because I had been to two other dealerships and it felt like I I did not feel presured by my sales person ( Ron Hudson ) at all. Which is refreshing because I had been to two other dealerships and it felt like I was in a pressure cooker. Even the finance person was very nice. I had a great experince and I will repeat business again. More

The staff was very friendly. My experience was great. They answered all my questions with knowledge and courtesy. Very impressive. I would definitely recommend this dealership to my aquaintances. Than They answered all my questions with knowledge and courtesy. Very impressive. I would definitely recommend this dealership to my aquaintances. Thanks More

Have not had a problem with the service dept yet, Been having two vehicles serviced here since the franchise was lost at the dealer i purchased them from, see no reason to return at this point. most rece having two vehicles serviced here since the franchise was lost at the dealer i purchased them from, see no reason to return at this point. most recent service was for regular oil change and intermittent turn signal. learned water pump was leaking also. service rep said would check for any recall notices and repair if necessary. went home with a loaner, next afternoon van was ready, lots of work done, and extended service plan covered all repairs less deductible. Great service. More

I was at ease the minute I walked into the dealership & met Scott (we had talked by phone earlier when Scott responded to my email query). He was respectful and really knew the details about the Town & & met Scott (we had talked by phone earlier when Scott responded to my email query). He was respectful and really knew the details about the Town & Country van. The van had most of the features I had on the vehicle I was trading in so it made my decision easy to buy the van. I didn't feel pressure to buy the van and wasn't given any fancy "sales pitch" as I had experienced earlier at other car dealerships (NOT LUTHER!!). I like driving the van. I was disappointed, although not a big deal, at not having the push button start feature on the van. It's a neat feature and would be easier than having to start the car with a key (I know -- what a diva, huh?) More

We were very impressed with the way we were treated at the dealership. Rob was very pleasant to work sith. I had my 2 year old grandson with and he treated the both of us as though we were friends. He was the dealership. Rob was very pleasant to work sith. I had my 2 year old grandson with and he treated the both of us as though we were friends. He was very knowlegable to all the questions I had for him. Bridget in finance was also very kind and helpful. Iknow they stayed after to help us as my wife was working late. They were so understanding. Definitely a good experience. More

I had a wonderful experiance buying my Jeep, I hate buying a new car, because it takes sooo long waiting on paper work, not here, the profeesional staff had my paperwork ready when I walked in, my car buying a new car, because it takes sooo long waiting on paper work, not here, the profeesional staff had my paperwork ready when I walked in, my car had been washed a looked beautiful. I was in and out with my car in a hour. It did have to bought back in for a repair, the service department, was their ready to work on the car, I wasn't able to wait, so they let me use a loaner, a beautiful mini van, not some old used car. They bought my loaner right in and I was out and back to work in an hour. When I picked up my car the next day my car was ready and washed. Everything was fixed and the car had been washed, looked over and a progress report was given to me. They could have taken longer with my car, because the waiting room was so nice, they had popcorn and the hot dogs were being cooked for lunch for whoever was waiting. That was over and beyond what any dealership would have to do. I feel very safe that I have such a great dealership and service department behind my car. More

Feeling a little disappointed. My experience with the dealership was overall good. The salesperson Rob was very nice. Bridget in Finance was very kind and helpful and went above and beyond for us. The dealership was overall good. The salesperson Rob was very nice. Bridget in Finance was very kind and helpful and went above and beyond for us. The service dept is staffed with very friendly people, they seem very knowledgable and helpful too. I really had high hopes so it was a bit of a let down when I discovered that the 30 day warranty that the webpage boasts covers just about everything, is not actually true. There were two things wrong with my vehicle when I purchased it that they were unwilling to replace/fix for me. I discovered these in the first week of ownership. My Advice to anyone looking to purchase used to really go over the car well, take notes and get all needed repairs put in writing before signing anything. This is probably true of all dealerships. I wish I had been more thorough because the repairs are going to cost me $700. I can live with a broken mirror cover but I'd really like to have my climate controls light up in the dark- and these are things that didn't just happen the vehicle came into the dealerships with these problems.So I guess I'm S.O.L. but I learned now for the next vehicle we purchase. I do wish that dealerships were required to point out known defects to you when you make an "as is" purchase. It was a cold, windy, winter day so I didn't tap the mirror cover and notice it was hanging there all funny and broken and during the day the burnt out climate controls didn't stand out. I wish I had the opportunity to decide for myself whether these were deal breakers or not, and if they don't want to fix everything fine, but at least be upfront rather than make it a game of "find it" to see what can fall through the cracks during the signing. Doesn't seem very fair to me. Would I recommend them, sure- but just bring your notepad with you and get it all in writing. More