Hudson Chrysler Dodge Jeep Ram - Service Center

The scheduled my appointment for 1pm over the phone and dropped my vehicle off. The tech told me to bring it in when I dropped it off. The door slammed on my truck to start things off. Then I came back at dropped my vehicle off. The tech told me to bring it in when I dropped it off. The door slammed on my truck to start things off. Then I came back at 1:45 to find my truck hadn’t even been in to be serviced yet. The tech was very rude in saying it wasn’t scheduled till 1:45 pm. I had confirmation More

Excellent staff and options. I love the reminders and easy way to communicate with staff via text messaging. We will be back when needed. T easy way to communicate with staff via text messaging. We will be back when needed. T More

The service was done well and in a timely matter. I had a voucher for a free oil change and car wash and the oil change was fine. The car wash however was very poorly done. My car was not very clean. voucher for a free oil change and car wash and the oil change was fine. The car wash however was very poorly done. My car was not very clean. More

Hudson CDJR always takes good car of me and my car. It's where we purchased the car and I drive past Fury in order to get service done here. where we purchased the car and I drive past Fury in order to get service done here. More

This is simple to review, checked in on time, work was done in the estimated time, staff were pleasant and efficient and I left on time. done in the estimated time, staff were pleasant and efficient and I left on time. More

This was our first experience with Hudson Chrysler. Repairs went well and within budget. We are pleased with the service. The staff is courteous and we feel comfortable recommending bringing your vehic Repairs went well and within budget. We are pleased with the service. The staff is courteous and we feel comfortable recommending bringing your vehicle here for service. More

Was great-- quick drop off even though it was busy first thing in the morning. They have it figured out how to get you thru the process. Got it completed in a timeline that I expected. I got to keep the thing in the morning. They have it figured out how to get you thru the process. Got it completed in a timeline that I expected. I got to keep the rental, even though I couldn't get there for two days after it was completed. Very nice. Will be back!!! I *think* it was Jorge that I worked with.. More

Tracy is always awesome to work with! Whomever put in the 25 word requirement should rethink this as I won’t fill another review out if this continues. 25 word requirement should rethink this as I won’t fill another review out if this continues. More

Although we have had service on our vehicles done here for almost a decade, this last one was very dishonest. Got new tires on my car and service stated I needed new rear shocks and provided me a quote. for almost a decade, this last one was very dishonest. Got new tires on my car and service stated I needed new rear shocks and provided me a quote. They later called me with an updated quote as the car needed load leveling shocks. The odd part was that I was told I was required to pay for the parts up front, which I have never before been required to do. At this point I declined ordering the shocks for my car. I ended up going to a different Chrysler dealership in Stillwater, MN to have the shocks looked at by them. After they had inspected my car they told me the shocks were fine and instead of the $1900 bill I had been quoted at Hudson for parts and labor I had a $39 bill and assurances that my car with less than 40,000 miles did not need new rear load-leveling shocks. The whole situation left me with kind of a bad taste in my mouth. More

In customer service its always about how you finish your engagement, things don't always go right in this hectic world we live in. On my first visit some confusion occurred and a new non-warranty part I had engagement, things don't always go right in this hectic world we live in. On my first visit some confusion occurred and a new non-warranty part I had ordered was not installed. Jorge and Bill made it right when I returned for installation of this part- no charge on return visit! Nice car wash after service as well. Thank You! More