Hudson Honda

Excellent service Excellent and professional client representatives. Ms. Ashley Ramos went above and beyond to make sure I was able to drive away with the vehicle I wan Excellent and professional client representatives. Ms. Ashley Ramos went above and beyond to make sure I was able to drive away with the vehicle I wanted. Representatives with her professionalism and attention to details are the reason why I would not go to a different place. Keep up the good work. More

Long waiting and poor customer service I made an appointment for a recall service at Hudson Honda, because of its close proximity to my home. When I checked in, I asked the receptionist how I made an appointment for a recall service at Hudson Honda, because of its close proximity to my home. When I checked in, I asked the receptionist how long it would take and answered 1 to 1.5 hours. After 90 minutes, I asked the receptionist again and she said once it's done I would be called. After another 30 minutes, I asked again and got the same answer. But I found the key of my car was still on her desk. My car was never handed to the mechanic over 2 hours. I asked the receptionist what happened. She said no idea and it was not her fault. I talked to the manager about the situation and it took 10 minutes for them to finish the recall service. DO NOT GO TO HUDSON HONDA FOR A SERVICE UNLESS YOU WANT TO WASTE YOUR TIME OR TO EXPERIENCE THE WORST CUSTOMER SERVICE. More

👍🏼👍🏼 So far i have no complains except when i have to pay any service but overall everything is being going well and i hope it will continue to keep that w So far i have no complains except when i have to pay any service but overall everything is being going well and i hope it will continue to keep that way! More

Great!!! They treated me good they show me all steps they were paison with me at all time they show me car they give me different choices They treated me good they show me all steps they were paison with me at all time they show me car they give me different choices More

Very professional & great service . . Thank you Great service & experience! Go visit Hudson Honda for all your needs . I came in for service to them what needed to be done and they addressed it quic Great service & experience! Go visit Hudson Honda for all your needs . I came in for service to them what needed to be done and they addressed it quickly and even took care of my recall . Thanks again Hudson Honda More

Never Again! I bought a car and was told I will get my plates in before the temporary plates expire and they ensured I would have them before hand. They did not ge I bought a car and was told I will get my plates in before the temporary plates expire and they ensured I would have them before hand. They did not get them to me and when I called about it they keep hanging up on me. They will not return my calls or emails. They have never been honest with me from the first time I called about the vehicle. They lied to me about my interest rate which I was going through my own bank anyways. If you want an honest dealership who takes care of their customers stay clear of HUDSON HONDA! More

Great Service Everybody at this dealership from service to sales was excellent. I Bought my previous car with Manny and purchased this car with him as well. We wi Everybody at this dealership from service to sales was excellent. I Bought my previous car with Manny and purchased this car with him as well. We will definitely be back. More

Nice people, elongated wait Original time estimate: 1.25-1.5 hours. Actual wait time: over 2 hours One item (running light replacement) was not completed due to misdiagnosis Original time estimate: 1.25-1.5 hours. Actual wait time: over 2 hours One item (running light replacement) was not completed due to misdiagnosis More

Please go somewhere else. I was sold a car with a factory defect and was never presented with a disclaimer. I found out after the fact and now I have to drive a car that sounds I was sold a car with a factory defect and was never presented with a disclaimer. I found out after the fact and now I have to drive a car that sounds like a train when I break. I was told my breaks would be changed, they were not. I was told I would be provided with a ride to work after dropping off my car for service, I had to walk. I was charged over the sticker price and was lied to about the warrantee price per month. My mistake for not reading it. Please go somewhere else. Not worth the aggravation of feeling lied to. More

This Crew has made my life so much easier happier satisfacto Each and every member of Honda West New York has made my life so much Pleasant easier to live easier to get around easier to help others especially my Each and every member of Honda West New York has made my life so much Pleasant easier to live easier to get around easier to help others especially my family have had a wonderful experience processing my new car with them I would highly recommend and have mention to others as to how great and professional this team has proven to me love them all love Honda West New York thank you so much More