
Hudson Honda
West New York, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Servicio de ventas La atencion fue muy exelente, desde que uno llego en todo momento el senor Many fue muy cordial y atento exelente servicio. Gracias por su ayuda. La atencion fue muy exelente, desde que uno llego en todo momento el senor Many fue muy cordial y atento exelente servicio. Gracias por su ayuda. More
Service department is a fraud Terrible experience with the Service Department. The advisor Benjamin provided false information to my husband. He told my husband that my car was clo Terrible experience with the Service Department. The advisor Benjamin provided false information to my husband. He told my husband that my car was close to 50K miles and I have never change the differential oil and recommended a bunch of service that my car did't need. I did all those services with them less than a year ago. I called back to the dealer 10 minutes after my husband left and spoke with a lady in the service department and cancel all those services. I only needed the oil change at that time. 45 minutes later Benjamin called stating that it was to late, all the service was already performed to my car and I have to pay for all the work. He transferred me to the service manager, Mike Albrizio and he was very rude. Didn't help at all, he basically said that he didn't care about the "miscommunication" and that I have to pay for the service because my husband signed a form. By the way, he said that the car was not ready yet, a needed to wait for a less 1 more hour. Its a shame that they treat the customers this bad. This dealer is very convenient to me and I love my CRV. Have a decent experience with the sales department but the service department always give me a hard time. More
A very proffesional and reliable staff. A++ The service at Hudson Honda is Terrific, and the price is even better. It's pretty fast and the staff members are very professional and helpful. Every The service at Hudson Honda is Terrific, and the price is even better. It's pretty fast and the staff members are very professional and helpful. Every time I go for service they treat me like family. I highly recommend the service at Hudson Honda. More
Patience and Peristence It was two and a half months before my Civic EX-L w/Navigation lease would expire and I thought I would check my upcoming options. I had gotten numbe It was two and a half months before my Civic EX-L w/Navigation lease would expire and I thought I would check my upcoming options. I had gotten numberous calls/emails from the dealer about renewing early and thought the time had come. Flora, one of the managers, had lastly called and said to come visit. I made an appointment. Upon arrival, I was greeted by Moises Perez, a Sales Consultant, and I asked for Flora. Flora came by shortly and greeted my with a big smile. She is extremely warm, professional and has great energy. She assured me I was in good hands with Moises. Moises was very accommodating, friendly, and knowledgable. I told him that I wanted the 2018-model of the exact car that I currently had. I love it and love the new Civics even more. After having a loaded car, I couldn't go back. We took a walk around the showroom and garage and they only had black and white one on site. I was set on having the same gray as my current car. He assured me they could get it the next day. We did the initial paperwork and worked out pricing. I did not want to pay any more than I currently was paying. He worked that out. Unfortunately, the next day, they could not get the grey Civic. Flora called me and told me that I could take the black or white one. I was set on gray. She said they would find it. A month went by and they could not find the car. Flora checked in several times and told me they were working on it. In the meantime, I was doing my own research and found that indeed no other dealer had the gray Civic EX-L w/Navigation. The next time Flora called I told her I would settle for the white one. She said great and that it would be ready the next day. The next day she called and said it was no longer available. I told her no problem and that I would wait since I still had a month and a half left on my lease. Within a day, Flora called back. I could sense she sounded happy and excited to tell me they found the white Civic and would be picking it up the next day and she would call me when it arrives at the showroom. Late morning the next day, Flora called with the good news that they had the car and were busy prepping it. Two hours later, Moises was handing me the keys to my new white Honda Civic EX-L w/Navigation. Amazing to me that they drove to a Jersey shore dealer to pick up the car that I wanted. Besides being extremely patient and persistent in their search, Moises and Flora were really interested in satisfying me and retaining me as a loyal customer. They knew how much I wanted the same car and were intent on finding it for me. With constant check-ins and reassurances, I knew I had to look no further. Moises is awesome---making the entire experience easy from the start. Besides that, he is just a really nice and personable guy. He and Flora were completely committed to my satisfaction on all levels. I told them to mark their calendars for June 2021---and to have a new Civic w/Navigation ready for me. Love that car! :-) More
Great service They help you find what you need and looking for excellent teamwork. They help you with everything all the paperwork, accesorios and much more they ar They help you find what you need and looking for excellent teamwork. They help you with everything all the paperwork, accesorios and much more they are great . More
Happy costumer!! It is always an excellent experience. Very quick and a great costumer service all the time I go there. Friendly staff, keep the good work!! It is always an excellent experience. Very quick and a great costumer service all the time I go there. Friendly staff, keep the good work!! More
I highly recommend this dealership! Great service! 👍 Everyone was really nice and assisted me immediately. They also answered any and all of my questions and seemed very knowledgeable. Great service! 👍 Everyone was really nice and assisted me immediately. They also answered any and all of my questions and seemed very knowledgeable. I’d highly recommend Hudson Honda! More
Airbag recall Except for a telephone issue the scheduling and work were done in a timely fashion. Everything went smoothly! The shuttle service was a nice feature t Except for a telephone issue the scheduling and work were done in a timely fashion. Everything went smoothly! The shuttle service was a nice feature too. Only wish they had loaners. More
customer service I'm one of those people that's really into "customer service" and that's exactly what I got from Yirko. Had it not been for the long process, it woul I'm one of those people that's really into "customer service" and that's exactly what I got from Yirko. Had it not been for the long process, it would have been perfect. Overall, a great experience. jl More
Leasing 2018 Civic It is my second experience with Hudson Honda and both were favorable. Despite having to wait a very long time, customer service was great at all times It is my second experience with Hudson Honda and both were favorable. Despite having to wait a very long time, customer service was great at all times, even days after leaving the store. I was offered a gift for having to wait so long. Juan made sure I was given a reasonable price and helped me find a car to fit my needs. Giancarlo was extremely helpful as always and made sure I understood every aspect of the leasing process. Overall a pleasant experience. More