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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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September 12, 2019

carless customer services worst costumer service ever seeing . was waiting about 15 minutes without any assistance from them. .when i did picked up the car no one talked to me More

by lokman belahmeur
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i cant remember the names
Sep 13, 2019 -

Hudson Honda responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

September 12, 2019

Gus is The go to guy Everytime I visit it a pleasant experience once I know Gus is around. If it weren’t for the customer service he provides I would go to the dealership More

by mlewis201
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 10, 2019

They are rockstars Ben was awesome, got me in and out with no surprises and no drama. They went above and beyond to get me in and out. Rockstars!!! More

by STEVE.SEIGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yirko Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SANTIAGO BOLIVAR
Sep 13, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 09, 2019

Service Gustavo on the service team was fantastic. He explained everything in great detail while not pressuring me to have repairs done immediately. An excell More

by Cp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Sep 10, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 09, 2019

Oil change Muy amable el señor me atendió muy bien y me dijo a la hora que esta mi carro listo y a esa hora estaba ready More

by DANNYJVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Hudson Honda responded

¡Gracias por tomarse el tiempo para escribirnos una crítica tan positiva! Estamos muy contentos de que haya tenido una gran experiencia con nosotros.

September 09, 2019

Great Service Regis was very knowledgeable. I explained the problem I was having. He told me not to worry that they would look at the car and take care of the issue More

by OCALDWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regis Larkin
Sep 10, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 09, 2019

Oil change Good experience first time oil change! Jhan help me a lot Fast service I'll recomend hudson honda. Thank you for the fast experience! Definitely comin More

by ANFAGUMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Sep 10, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 05, 2019

too long 2 hours for just an oil change had to go ask if my car was ready and it was but i was never called to pick up More

by VILLADONIGACASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SANTIAGO BOLIVAR
Sep 10, 2019 -

Hudson Honda responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

September 04, 2019

Cleanliness I have never visited a more disorganized place ( although the man at the desk was very professional) besides that the bathroom was horrible my appoin More

by ALMARTISR
Customer Service
Recommend Dealer
No
Employees Worked With
Sep 11, 2019 -

Hudson Honda responded

Thank you for letting us know about your experience with us. We are sorry that your experience wasn't 100% satisfactory. We are actually in the middle of re-modeling our whole dealership including the bathroom! Hopefully we will be seeing you again in the future, so you can see the beautiful new showroom and service center!

September 04, 2019

Passenger airbag recall I was helped quickly even though there was a line. Everyone was welcoming and friendly and the service was fast and clean. I am very happy!! More

by Freffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

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