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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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June 25, 2019

Service Customer service took time to hear my needs and completed what I asked for and kept me up to date on what was going on with my car More

by MR.IRUIZ
Recommend Dealer
Yes
Employees Worked With
Yirko Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

June 25, 2019

Great service, professional people. I did have a great experience. Everyone was courteous and respectful. Very professional, and explained in detail my service plan and what was going to More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regis Larkin, Jhan Duque
Jun 26, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

June 22, 2019

My Go To Honda Dealer The employees I have communicated with whether it was for service or for sales have been very helpful and are very friendly. They work with you to sat More

by CAROLINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yirko Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SANTIAGO BOLIVAR, Jhan Duque
Jun 24, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

June 21, 2019

Excellent Con el departamento de servicio 100% conforme, pero no se igual con el departamento de financial y venta por igual, para conseguir enredar a uno hacen More

by A121995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yirko Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Gonzalez, Gary Narine, Chris Gomez
Jun 21, 2019 -

Hudson Honda responded

¡Gracias por tomarse el tiempo para escribirnos una revisión tan positiva! Estamos muy felices de que hayas tenido una gran experiencia con nosotros.

June 20, 2019

Friendly service Prompt service. Rate quoted over phone was different but Benjamin honored it. They charge a fee for processing credit cards which I think is in reason More

by PCARTER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

June 19, 2019

Very pleased with Huson Honda Services Benny was excellent at telling me what and what not to get and why. Got car when promised. Everyone there is very friendly. Bring my Honda there even More

by JOHNHERRING843
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 21, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

June 19, 2019

Lack of shuttle service When I maderhe appointmen, a shuttleservicewas offered. When the car was droped at 10: 30 AM, I was told that it would take an hour for the driver to More

by JUANBERNAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 21, 2019 -

Hudson Honda responded

We are so sorry about the misunderstanding and we promise that will not happen again!

June 14, 2019

Seal replacement This dealer is unprofessional with the windshield seal on my vehicle. Instead of replacing, the dealer employees simply stuffed it under my window shi More

by chavezjay96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Magda Silva , Chris Gomez
Jun 17, 2019 -

Hudson Honda responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

June 12, 2019

Good but pricey Excellent personal but prices are high compared to other dealers in the area. Customer service rep was very responsive and the pick up and drop off se More

by ANDREWSCEASAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valet driver was very courteous. Can’t recall his name. , Chris Gomez
Jun 26, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

June 10, 2019

Billers cheat here !! We bought the car from this dealership and whenever we being our car in for service ... everytime there are few things told to us : You need wheel a More

by PATELJALEX18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon Sutich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Hudson Honda responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

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