2,376 Reviews of Hudson Honda - Service Center
Service Customer service took time to hear my needs and completed what I asked for and kept me up to date on what was going on with my car Customer service took time to hear my needs and completed what I asked for and kept me up to date on what was going on with my car More
Great service, professional people. I did have a great experience. Everyone was courteous and respectful. Very professional, and explained in detail my service plan and what was going to I did have a great experience. Everyone was courteous and respectful. Very professional, and explained in detail my service plan and what was going to be done. thank you Jhan and Regis More
My Go To Honda Dealer The employees I have communicated with whether it was for service or for sales have been very helpful and are very friendly. They work with you to sat The employees I have communicated with whether it was for service or for sales have been very helpful and are very friendly. They work with you to satisfy your needs and wants for your car. More
Excellent Con el departamento de servicio 100% conforme, pero no se igual con el departamento de financial y venta por igual, para conseguir enredar a uno hacen Con el departamento de servicio 100% conforme, pero no se igual con el departamento de financial y venta por igual, para conseguir enredar a uno hacen ofrecimiento y otorgan beneficios que nunca dan con intención de conseguir la firma de aceptación de ina venta More
Friendly service Prompt service. Rate quoted over phone was different but Benjamin honored it. They charge a fee for processing credit cards which I think is in reason Prompt service. Rate quoted over phone was different but Benjamin honored it. They charge a fee for processing credit cards which I think is in reasonable on this day and age. More
Very pleased with Huson Honda Services Benny was excellent at telling me what and what not to get and why. Got car when promised. Everyone there is very friendly. Bring my Honda there even Benny was excellent at telling me what and what not to get and why. Got car when promised. Everyone there is very friendly. Bring my Honda there even though that is not where I Bought it. More
Lack of shuttle service When I maderhe appointmen, a shuttleservicewas offered. When the car was droped at 10: 30 AM, I was told that it would take an hour for the driver to When I maderhe appointmen, a shuttleservicewas offered. When the car was droped at 10: 30 AM, I was told that it would take an hour for the driver to come back from Fort Lee. That they were going to call me when the car was ready and send the shutle to oic me up. Never received the cakl. When I called at 4 PM they told me the car was ready, I asked if they could pick me up , and they told me the driver had already left for the day. I think that if you offer a service you should deliver... More
Seal replacement This dealer is unprofessional with the windshield seal on my vehicle. Instead of replacing, the dealer employees simply stuffed it under my window shi This dealer is unprofessional with the windshield seal on my vehicle. Instead of replacing, the dealer employees simply stuffed it under my window shield. Horrible place. More
Good but pricey Excellent personal but prices are high compared to other dealers in the area. Customer service rep was very responsive and the pick up and drop off se Excellent personal but prices are high compared to other dealers in the area. Customer service rep was very responsive and the pick up and drop off service was a plus. More
Billers cheat here !! We bought the car from this dealership and whenever we being our car in for service ... everytime there are few things told to us : You need wheel a We bought the car from this dealership and whenever we being our car in for service ... everytime there are few things told to us : You need wheel alignment and $129 charge U need oil change - $40 plus labour and tax. We informed biller manufacturer doesn’t need wheel allignment every service. Also, we gave the online coupon for $15 incl oil and filter change. Sales rep and biller : Both scared us by saying it may void our warranties and when we spoke to honda headquarters for service they said dealership misunderstood. Then dealership gave us a bill of $55 something for oil and filter change for which we showed them the coupon then they first said its not valid when we showed the validity dates they said bill is correct after applying coupon this is final price which they had no breakdown from they got that figure. We asked to speak to a manager when biller couldnt answer for 4 straight times on the breakdown. Finally a manager came and said may be biller didnt know how to adjust pricing for the coupon. Just look at this scam for a second if someone is not aware and sharp he might have paid on the counter. We literally had a 20 mins argument for them to adjust pricing. 1 customer - $40 plus scam. Dealership total volume a month - 24 days x 100 cars per day x $40 minimum scam. Roughly - $96000 scam right for just oil n filter change. Customers this is for you to be aware.... we spend 1000 of dollars of our hard earned money on their cars and service and they will charge every single penny you owe them then why should they be left for $45 every service !!!! More