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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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April 16, 2019

Garantía El servicio me pareció excelente, fui por una pieza que me falló en mi automóvil nuevo ,el puerto usb ,se pidió la pieza y fue reemplazada gustosament More

by Fernando Murillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Ríos , Chris Gomez
Jun 05, 2019 -

Hudson Honda responded

¡Gracias por tomarse el tiempo para escribirnos una revisión tan positiva! Estamos muy felices de que hayas tenido una gran experiencia. Por favor, no dude en llamar si necesita algo más. Que tengas un gran día.

April 15, 2019

Poor customer service . Discovered lost/missing engine part immediately after oil change at the dealership. Could not get a coherent answer from service rep as to when to e More

by dT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Lynch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Hudson Honda responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

April 15, 2019

Great Service Great service Staff is professional and patient Always willing to answer all questions. The attendant at the front are very pleasant And amable More

by DAMARISCAMILO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with. Please don't hesitate to call if you need anything else. Have a great day.

April 14, 2019

Expensive , tricky,not clean,long time for diagnoses,expensive, waiting room dirty and noisy, they said will give discount and they just talk,not recomend More

by MAT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other
Apr 24, 2019 -

Hudson Honda responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

April 14, 2019

Excellent The people and services were excellent. This is.a place that I highly recommend for its quality, punctuality and excellent service. Thank you very More

by angelicafajardoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sierra, Jhan Duque
Jun 05, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with. Please don't hesitate to call if you need anything else. Have a great day.

April 07, 2019

Servicing my car in less than 15 Minutes. Excellent service. I was expecting to be here for at least 1 hour for an engine battery change as normal in any car dealer, but I was completely wrong More

by Alex4@hh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Jun 05, 2019 -

Hudson Honda responded

Thank you for taking your time and writing us a positive review. We are so happy you had such a great experience with us. If you need anything else don't hesitate to call. Have a great day!

April 06, 2019

Great service!! My Service agent was on point this time. Thoroughly explained services provided and was very professional and personable. Please give him a raise! Gr More

by RAYGUERREROJRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Jun 05, 2019 -

Hudson Honda responded

Thank you for taking your time and writing us a positive review. We are so happy you had such a great experience with us. If you need anything else don't hesitate to call. Have a great day!

April 05, 2019

Great Experience! Everything flowed smoothly! It was an easy, smooth process. Carlos is great. We love him. I want to buy another car from him. Let's make it happen! More

by Kellybas88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

April 03, 2019

Service rep Brought my son's car for an oil change. He qualifies for free oil changes for his lease. Ben told me the car needed a tire rotation and i told him to More

by Willie1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Uquillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Hudson Honda responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

April 03, 2019

No happy I came to fix my Honda Pilot 1 st I changed oil then I pick up the car showing on engine light and and VTM-4 message Then I go back next day they ch More

by KELUMWIJESOORIYA
Recommend Dealer
No
Employees Worked With
Apr 08, 2019 -

Hudson Honda responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

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