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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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May 09, 2018

Pretty good but can be better Some employees are good and skillful in their work like Jhan Duque. Then there are others that look like they really a good vacation. The service wa More

by AG.SALAZAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
May 07, 2018

Typical Honda tactics When I purchased my Honda Accord in 2017 I wanted to purchase a fair price, but I was convinced to pay a higher premium becuase of the warranties and More

by MICHAELURCUYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix Colon
May 07, 2018 -

Hudson Honda responded

Dear Michael, I am so sorry for the inconvenience we have caused you. Please call me at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

May 06, 2018

No coment I lease car big mostake sales twll meprice 28.000 but wen they did paper they put 31,000 I hear hey do that a lot specially (Sandro?). N More

by FApi801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SANTIAGO BOLIVAR
May 07, 2018 -

Hudson Honda responded

Dear Customer, Please allow me the opportunity to properly address your concerns. Please give me a call at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

May 03, 2018

Friendly service Friendly; respectful customer service; helpful valet . . . those are my thoughts generally, but the bot seems determined to hold me to a twenty-five w More

by Greysi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regis Larkin
April 30, 2018

Splendid Waiting time was excellent. The time they said the car would be ready, it was with time to spare. They were all very friendly. They also have coffee o More

by MRIBARTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yirko Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Vehicle inspection Had an appointment Thursday 04/26 at 5pm to go drop car for inspection the next day to why was the steering wheel shaking so much.. Had to wait ha More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember the name
May 01, 2018 -

Hudson Honda responded

Dear Tony, We apologize for the delay in regards to the time it took for you to speak with a service adviser. We appreciate you bringing this to our attention. Please give me a call so I can ensure your next visit is completed in a more timely manner. I can be reached directly at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

April 30, 2018

Excellent First the guys who pick up the cars are very polite then the guys who attend the front desk know their job because explain me everything. The time for More

by JACA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Colon
April 30, 2018

Good service The employees Are very friendly and professional, they ofer multiple services and the workshop is fast and the waiting time is short. The place is nic More

by NATHLIAM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Colon
April 30, 2018

Battery Failure Hudson Honda installed a new battery on my wife’s 2014 Honda Pilot in June of 2016. Bought it in because of battery problems once again and they said More

by BABYSMILE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix Colon
May 01, 2018 -

Hudson Honda responded

Dear Customer, I would greatly appreciate an opportunity to speak with you regarding the details of your visit so I could rectify your concerns. Please call me at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

April 30, 2018

Excellent customer service I’ve been going to Hudson Honda since 2016 and they are recommending what’s needed and explain if it’s something urgent or if it can wait. More

by CELIO.ROMERO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Henry Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yirko Salgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krystal Chavarria
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