Hudson Nissan of Charleston

Great Dealership Had a very good experience with Mike DeDalto the sales associate and the financial office. I would definately recomend them to anyone who is looking Had a very good experience with Mike DeDalto the sales associate and the financial office. I would definately recomend them to anyone who is looking for a used or new car. Thank you for all your help. More

Incompetent and no customer service Recently purchased a vehicle from Hudson Nissan and can honestly say we were shocked at how incompetent and dishonest they were. Full disclosure: We p Recently purchased a vehicle from Hudson Nissan and can honestly say we were shocked at how incompetent and dishonest they were. Full disclosure: We purchased this vehicle from out of town and had them deliver it, and that definitely added to the entire debacle. The salesman and finance folks never communicated on anything so every time we spoke with one or the other we had to basically start over and try to catch them up on where we were in the purchase process. Pictures taken of the vehicle were very deceiving and made sure not to show the scratches down the side where the dealership had removed a decal. ( I fully understand that I am buying a used vehicle and don’t mind some minor cosmetic issues but when you lie to me and try to hide them is when I get upset) Failure to communicate continued to be a theme for our dealing. It wasn’t until the vehicle was on its way to my house that I finally was able to get them to communicate. At that time the finance guy tried to add additional “taxes and fees” to the price and told me they could no longer give me the APR that we had agreed on less than a week prior when we began negotiations. I don’t appreciate these type of scams to try to squeeze a little more out of me by waiting until the 11th hour and trying to pressure me into agreeing. Final paperwork was a disaster, they sent a “driver” who had no clue what any of the 32 documents were that they sent for us to sign. The paperwork stated three different prices in different areas. Warranties that we were assured were on there were not. Extras that we were told would be in the vehicle when it was delivered were not there and still don’t have them. when I called and got in touch with the finance guy he acted very rude and annoyed at me for asking about the documents he sent for me to sign and insisted he did not know why there were mistakes on the paperwork ( that he drew up) and continually stated “just sign it none of that stuff matters”. They had incorrect information on the Registration for the vehicle and assured me I could “just throw my old plates on there and I was good to go” upon consulting my state DMV I was assured that was illegal and I had to have the dealership sent them the paperwork so they could properly process the title and registration. Overall I cannot express how disappointing it was to deal with Hudson Nissan of Charleston (savannah highway) The worst customer service I have dealt with in years, and completely incompetent and dishonest as a organization. They failed on every level throughout this process and I urge you to look elsewhere for a new or used vehicle. More

Unstressed and pleasant. Clay Wickersham was the reason why I purchased my vechicle. He understood exactly what I needed. He listen to me and was very patient. He is a asse Clay Wickersham was the reason why I purchased my vechicle. He understood exactly what I needed. He listen to me and was very patient. He is a asset to your company. More

Used vehicle My husband & I were treated like royalty. Melanie Bell and Taylor were people of their word. It’s hard to trust people’s word today unless you’ve know My husband & I were treated like royalty. Melanie Bell and Taylor were people of their word. It’s hard to trust people’s word today unless you’ve known them for a long time. All the staff their were super nice. I would recommend any one to Nissan on Savannah hey. Kathy & Daniel Lorang More

Great sales & service dept..GM doesn't care Greg Gould and Danny Brennan provide outstanding service and are ultimate professionals. I had an issue and reached out to the GM and got NO response. Greg Gould and Danny Brennan provide outstanding service and are ultimate professionals. I had an issue and reached out to the GM and got NO response. Obviously his employees have better values than their leadership. More

Vollmer bought a Rogue from Jonny Spears We are very happy with the purchase. Johnny Spears was outstanding. Basically, I would tell you that he was the best at what he does in all of my 44 We are very happy with the purchase. Johnny Spears was outstanding. Basically, I would tell you that he was the best at what he does in all of my 44 years. He was kind and easy to deal with and intelligent and I really appreciate that. Mike and Christine were professionals in every way. Thanks again! Everybody gets an A+ on there report card! John More

Outstanding people! I'm 74 years old. Over the years I've purchased many vehicles and Charlie Bodine stands above all the Salesmen I've ever dealt with. He and the other I'm 74 years old. Over the years I've purchased many vehicles and Charlie Bodine stands above all the Salesmen I've ever dealt with. He and the other members of Hudson's team were very helpful. I really felt like Charlie and I became friends. The hiring manager knows how to pick great employees! More

Great Service Experience Hudson Nissan was excellent in diagnosing an electrical problem with my XTerra. Kevin Clark, the service rep, was very kind and honest. Anytime my veh Hudson Nissan was excellent in diagnosing an electrical problem with my XTerra. Kevin Clark, the service rep, was very kind and honest. Anytime my vehicle needs service, I will return to Hudson Nissan. More

Melanie did a great job! Melanie did a great job from start to finish. She provides a very high level of customer service. She is a tremendous asset to your company, better no Melanie did a great job from start to finish. She provides a very high level of customer service. She is a tremendous asset to your company, better not let her go anywhere. More