Hudson Nissan of Charleston

My man Steve! I usually dont come to the Nissan dealership for ANY services but Steve Crosno makes me not wanna go anywhere else but here! They'll be seeing me agai I usually dont come to the Nissan dealership for ANY services but Steve Crosno makes me not wanna go anywhere else but here! They'll be seeing me again really soon! More

Fantastic experience. Great salesman. I've been to a few local car dealerships in the past couple weeks and Hudson Nissan was by far my best experience. Joe, my salesman, was helpful and n I've been to a few local car dealerships in the past couple weeks and Hudson Nissan was by far my best experience. Joe, my salesman, was helpful and non pushing. Ryan, the sales manager, took time to come and thank me which I thought was a nice gesture. I got a great car at a great deal. Overall, the best dealership I've been to in Charleston. More

Kevin Clark , didn’t try to sell me something I didn’t need. Thank you for that was very unhappy with the Nissan in Charleston until I brought my vehicle to be , didn’t try to sell me something I didn’t need. Thank you for that was very unhappy with the Nissan in Charleston until I brought my vehicle to be serviced. By Kevin clark. Thanks Priscilla W More

Had car in for routine service Professional staff provided quick service. Waiting area as always clean and welcoming. The staff always courteous and knowledgeable. Always a pleasure Professional staff provided quick service. Waiting area as always clean and welcoming. The staff always courteous and knowledgeable. Always a pleasure to do business with crew they have. More

Wonderful Experience What a great experience at Hudson. Eddie Jordan, And Clay really helped my son and I out. I surely won’t worry about him in the mountains when he goes What a great experience at Hudson. Eddie Jordan, And Clay really helped my son and I out. I surely won’t worry about him in the mountains when he goes back to school, he’s in a safe and reliable transportation!! They really made it painless and easy!! Kristina (sp) was truly amazing and she seemed as if she worked at Hudson for years and actually was only a week less. Just a fabulous Team - thank you all Again!! More

Went in for an oil change. The staff was very Helpful and efficient ! Got me in and out , Even with a car wash 😊. I appreciate the friendliness and quick Service ! Thank you The staff was very Helpful and efficient ! Got me in and out , Even with a car wash 😊. I appreciate the friendliness and quick Service ! Thank you More

Great Experience Kevin Clark of Hudson Nissan of Charleston greeted me promptly & expressed genuine concern for my needs, He was very friendly, attentive and respectfu Kevin Clark of Hudson Nissan of Charleston greeted me promptly & expressed genuine concern for my needs, He was very friendly, attentive and respectful and answered all of my questions and concerns. I appreciate Him, and even took a few of His cards to give out to a few of my peers!! "ALL GOLD STARS KEVIN....WHOO HOO!!!!!" :) Thank You! More

Engine Light on when purchasing told it would be fixed. I can't really do it honestly until I get the car fixed . When I bought the car. I took it for a test drive that was good but the engine service light I can't really do it honestly until I get the car fixed . When I bought the car. I took it for a test drive that was good but the engine service light was on. I told the representative that I wanted to get it checked out and fixed. While I was filling out the paperwork he told me it was fixed . I asked what it was and he couldn't tell me. After I did the paperwork and bought the car the representative helped me get the car home which was great . But when I went to return him in the car I noticed the service engine light was on. We got back to dealer and the maintenance department said they had to order a part to fix it. I really like they car and want it fixed to get the engine light before I do the survey. So I can honestly say your company has still not fixed the car I bought with engine light still on and told by service and salesman it would be fixed right and still not fixed. Ryan in service said he had to order the right part to fix over a week ago. And I call and get no call back. More

Go see Joe Greene I have purchased 3 Altima’s from this dealership and Joe Greene is your guy! Very understandable, super explainable with everything, you have to go se I have purchased 3 Altima’s from this dealership and Joe Greene is your guy! Very understandable, super explainable with everything, you have to go see him! Thanks so much again! More

Won't honor warranty unless the car breaks down/strands you. 4 visits to the service department with a check engine light and a whine under the hood on 2016 Nissan Titan XD Diesel with 16k miles. After the 3nd 4 visits to the service department with a check engine light and a whine under the hood on 2016 Nissan Titan XD Diesel with 16k miles. After the 3nd visit (3 hours in the waiting room each visit so 12 in total) I became frustrated that they didn't fix anything and just reset the light and told me everything would be fine, and if it came on again they would give me a loaner and then spend more diagnostic time. Well the light came on again a week later, but this time truck went into limp mode getting off the hwy during rush hour in CHS, so a small issue has now turned into a safety issue. Thank god I was only a mile from this dealer so I limp it in. They gave me a loaner titan while they finally take the time to figure out the issue. This was a thursday, they tell me they will let me know Friday what issue issue is. I have to call them on Friday evening and they need a part and I should have the truck Monday by COB. Mid-day Monday, they let me know the part is on backorder with no ETA on the part. So I go into the dealer to talk with the service manager or operations manager to try get an ETA and they send the tech out to tell that he is waiting on a part, so I take the opportunity ask him why he didn't fix it the last 3 times I brought it in, and while I was frustrated with tech, I never raised my voice, cussed or personally attacked the tech and but told the service manager Ben that I was going to leave a negative review of my experience. He then told his operations manager that I "abused, threatened and cussed at his staff" and tells me if "I dont like their service I needed to take my truck somewhere else". I have never heard someone blatantly lie about something like this before, I was shocked. So realizing that I was not going to get any more help and being told to take my car somewhere else for warranty work, I called a flatbed truck ($90) and took it to the north charleston store and hope that I can get better service there. This has ruined my vacation since I can't take pets in the loaner or drive over 150 miles away from CHS. The cherry on the cake was they offered to change my fuel filters for $429 dollars, a quick google search showed the filters are $80 dollars and it's a 20 minute process to install them. Total stealership. I cant seem to get in touch with management either. More