Hudson Nissan of Charleston

I want to share a very disappointing experience with this dealership. I originally came in to purchase a Jeep Wagoneer L. I was provided with information for that specific vehicle, including the VIN and m dealership. I originally came in to purchase a Jeep Wagoneer L. I was provided with information for that specific vehicle, including the VIN and mileage. After discussing pricing, I was later contacted and told that a bank was found that could approve me under the terms I wanted, and I was invited back to complete the deal. When I arrived, the salesperson, Nanna, showed me the financing terms. I signed the paperwork under the assumption that I was purchasing the same Wagoneer L that had been previously discussed. However, after leaving the dealership, I realized that the vehicle I received was not the same car. It turned out to be a standard Jeep Wagoneer, not the L version, with a different VIN and mileage. On top of that, this vehicle is a different trim and does not even have power-folding rear seats, which the original vehicle had. I was also told that I was given a “discount” to make the deal work with the bank. In reality, they extended the loan by 3 additional months, and the total of those extra payments essentially cancels out that so-called discount. I feel completely misled. The difference between a Wagoneer L and a standard Wagoneer is significant — the L version is longer, more expensive, and offers more cargo space, which was important for my needs. The next day, my husband contacted the salesperson. He was told, “it’s not a problem, just bring the car back and take your trade-in.” But this is not a real solution. We need a vehicle, we have a small child, and we already invested time and effort into this purchase. I honestly never thought something like this could happen — that a dealership would substitute a completely different vehicle without clearly explaining it. I am extremely disappointed and would not recommend this dealership unless you carefully verify the VIN, trim level, and every detail before signing anything. More

There custom sever good looking at vichels and choosing a car Can singleton was very nice car Can singleton was very nice More

I have been a long time customer of Nissan on Savannah Highway and they never disappoint, John Adams was very patient and supportive of my choices, Highway and they never disappoint, John Adams was very patient and supportive of my choices, More

Very good and professional My sales kind sold me a car last year so I came back to him last year so I came back to him More

John Adams was stellar; he was engaging, kind, informative. Everyone we interacted with was friendly, it felt homey! informative. Everyone we interacted with was friendly, it felt homey! More

My experience at Hudson Nissan of Charleston was great! The website was easy to follow and working with John Paul Cronin made the whole process enjoyable. He was cooperative and knowledgeable and easy to w The website was easy to follow and working with John Paul Cronin made the whole process enjoyable. He was cooperative and knowledgeable and easy to work with as was Philip in the finance department. More

Experience was good but took way to long Other dealerships from the time I say I'll take it to leave 45 minutes tops I spent nearly 2 1/2 hours in the dealership Stop with the call the manager and dealerships from the time I say I'll take it to leave 45 minutes tops I spent nearly 2 1/2 hours in the dealership Stop with the call the manager and let him ask canned questions. Everything John had to do he had to go ask a manager Empower the sales people More

The dealership made the process of buying a new car easy and enjoyable. I was treated very well and enjoyed meeting the people involved with my transition of obtaining the new vehicle. and enjoyable. I was treated very well and enjoyed meeting the people involved with my transition of obtaining the new vehicle. More

She is pleasant to work with, no games. Buying process was as pain free as could be. Buying process was as pain free as could be. More

They went above and beyond expected experience. Will recommend John to every future conversation for friends and family in the future. Will recommend John to every future conversation for friends and family in the future. More