Hudson Nissan of Summerville - Service Center

I purchased my car here last October and was wonderfully delighted by the experience. The entire team was friendly and helpful with the whole process. However, when I returned for my first oil change, it wa delighted by the experience. The entire team was friendly and helpful with the whole process. However, when I returned for my first oil change, it was a different story. I had made an appointment for an oil change at 1:00pm and arrived 15 minutes early. I stayed on site to wait for my car. At 2:45pm my car still was not ready. I told the lady at the front desk that I had an appointment at 3:00pm that I could not miss and she proceeded to tell me, very rudely I might add, that they weren’t done and I would have to wait. When I asked how long, she couldn’t give me an exact time. When 3:15 rolled around, I absolutely couldn’t wait any longer and insisted on getting my car. She scoffed at me as she called for the team to bring my car around. When I got into my car and drove away, all of the interior warning lights are on- including the oil change light! Now I have to go somewhere else to have them shut all of these lights off. Thanks for nothing I guess. More

Service has not called me. I was told I would receive a call by 10am this morning. I just bought my truck from you guys and after the storm we just had there is water pouring I was told I would receive a call by 10am this morning. I just bought my truck from you guys and after the storm we just had there is water pouring from the dome light as well as where the visors are attached to the roof. More

In and quickly and my problem was resolved efficiently. Would use this dealer again. Ok Would use this dealer again. Ok More

Fast and courteous! Quality service from well trained staff.. Clean and comfortable waiting area. Customer is always number one. Quality service from well trained staff.. Clean and comfortable waiting area. Customer is always number one. More

Very well organized , friendly helpful staff. Overall the dealership is beautiful a d very close and convenient for me Overall the dealership is beautiful a d very close and convenient for me More

I fully trust and appreciate their service. The more business you do with them, the better the service and pricing you receive. The more business you do with them, the better the service and pricing you receive. More

This dealer is fast, friendly, and reliable. A great place to have my vehicle serviced! A great place to have my vehicle serviced! More

The service was ok, I went for an oil change and alignment. I ended up getting a full work up which is fine I agreed to it. I didn’t agree to sitting for 8 hours without a single update. alignment. I ended up getting a full work up which is fine I agreed to it. I didn’t agree to sitting for 8 hours without a single update. More

Ashley is always professional, knowledgeable, and welcoming. The service department communicates effectively and keeps you updated throughout the service. welcoming. The service department communicates effectively and keeps you updated throughout the service. More

Derrick Randall was our service advisor and provided excellent service and kept us informed of what the issue was with our vehicle. I would recommend him. excellent service and kept us informed of what the issue was with our vehicle. I would recommend him. More