JEFF JACOBS

BUYER BEWARE. Last week I visited to look at a truck, and they gave me a really good appraisal on my paid-off Toyota Tacoma. But just as I was about to test drive Last week I visited to look at a truck, and they gave me a really good appraisal on my paid-off Toyota Tacoma. But just as I was about to test drive the truck, they took a deposit over the phone, marked it as sold, and took the keys away from my salesman, Wyatt. Against my better judgment, I came back a week later to look at another truck. This time they reappraised my Tacoma and offered $4,000 less, citing an "upper engine tick." I explained that this ticking is a normal characteristic of the Tacoma's engine design, but they refused to listen. I don't trust their mechanic's assessment, since a quick Google search would have told them more. I understand this is a Nissan dealership and not a Toyota one, but it isn't difficult to look up. This was the worst dealership experience I've had in over 20 years of buying vehicles. This is what causes the ticking sound they tried to use as a scare tactic to lowball me and pressure me into a deal. “High-Pressure Direct Injectors: The 2GR-FKS V6 engine uses both port and direct fuel injection. The direct injectors operate at extremely high pressure (over 2,000 PSI) to shoot fuel directly into the combustion chambers. The mechanical firing of these injectors creates a distinct, metallic clicking sound. Self-Cleaning Cycle: When the truck sits at idle (especially when fully warmed up), the engine computer automatically triggers an injector cleaning cycle. This will cause the clicking/knocking sound to suddenly get significantly louder for a few minutes before dropping back down to normal” More

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BUYERS BEWARE! !!! July 3rd I financed a Infiniti QX80 with Warranty EVERYTHING WAS GREAT.... SO I THOUGHT..... JULY 10 truck went into limp mode..... contacted my s !!! July 3rd I financed a Infiniti QX80 with Warranty EVERYTHING WAS GREAT.... SO I THOUGHT..... JULY 10 truck went into limp mode..... contacted my salesman Marcus the next morning because the dealership was closed.... mediocre response at best in regards to getting any information about towing back to dealership or getting my truck repaired. I have spoke with many other salesman trying to get some help with my 5 day old purchase and they all promised a call black from the sales manager. Today is the 15th of July and I still have not heard nothing from HUDSON NISSAN OF SUMMERVILLE. More

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Had a 1030 appointment for an oil change and with the appointment I was going to have a 3 hr wait. Asked to speak to customer service and they said they had over scheduled. 88 oil changes. It is unaccep appointment I was going to have a 3 hr wait. Asked to speak to customer service and they said they had over scheduled. 88 oil changes. It is unacceptable to schedule appointments that you have no way of meeting and expect your customers to wait hours for a 30 minute oil change. Additionally the customer rep said if I didn’t want to wait I could go somewhere else. I did!!! More

by MRAUBERTCLARK Verified Customer Verified Customer

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Haven’t been pleased with service. Always something when I go in that they add Always something when I go in that they add More

by LWEST9594 Verified Customer Verified Customer

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Service was completed sooner than expected. Service advisor, George Simmons, was professional, courteous, and easy to work with. Service advisor, George Simmons, was professional, courteous, and easy to work with. More

by michaelh04 Verified Customer Verified Customer

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Ashley in Service and Caden in the back bay, and everyone at Nissan, thank you for dealing with me and my constantly breaking down car, you guys really do keep me in good hands and make it possible to work a at Nissan, thank you for dealing with me and my constantly breaking down car, you guys really do keep me in good hands and make it possible to work and pay my bills, I greatly appreciate all that you guys do, the entire staff makes it feel like your sitting at home just relaxing, they have an sweet lady who brings snacks around and their managers come and ask the customers how they are doing and they will listen to more then your car issues they genuinely care about each and every customer, i feel like im family when im there and we have a running joke,m "your spot should be open in the lobby take a nap and we will have your car ready as soon as we can" i really do love and appreciate nissan and their staff for taking care of me and my car More

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Solved my problem great customer service very helpful helping me with my warranty couldn't ask for more helping me with my warranty couldn't ask for more More

by Rosemarie Verified Customer Verified Customer

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George at the service desk did a great job of keeping me updated while my repairs were being done. The mechanic did a very nice job replacing the CV joint and head gasket. I would go back again if needed. updated while my repairs were being done. The mechanic did a very nice job replacing the CV joint and head gasket. I would go back again if needed. More

by AGONFIANTINI Verified Customer Verified Customer

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My experience with Hudson Nissan of Summerville was an extreme pleasure from start to finish. All associates were friendly, respectful and genuine. extreme pleasure from start to finish. All associates were friendly, respectful and genuine. More

by DANI1ERIC2 Verified Customer Verified Customer

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This dealership has been great . The service has been top notch since I bought my truck there last Aug. The service has been top notch since I bought my truck there last Aug. More

by Dave09 Verified Customer Verified Customer

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