Back

Hudson Toyota

Jersey City, NJ

4.8
653 Reviews

599 Route 440 South

Jersey City, NJ

07305

Directions

By Type

653 Reviews of Hudson Toyota

October 23, 2022

Hudson Toyota Placed a deposit, which I have in writing was refundable, on a new 4Runner. Once the vehicle arrived, decided I didn't want the car (received a better price at another dealership) and asked More

by rmkscj58
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Garcia and John Kim
Oct 23, 2022 -

Hudson Toyota responded

Dear RMkscj58: Our greatest apologies to hear that there has been a delay in having the deposit on a 2022 New Toyota 4Runner returned to you. Hudson Toyota does pride itself on returning, fully refundable, deposits back to our clients, for whatever reason, seamlessly and hassle free. The fact that the return of funds was discussed and confirmed but has been more than 2 weeks and not received, is concerning that there might have been a hiccup at some point. It is Sunday, October 23, 2022, and the dealership is closed or we would have addressed immediately. Would you mind following up with me directly and I will make sure to check to see what the delay was? You can most certainly reach out to me if you have any additional questions. Leon Knott lknott@penskeautomotive.com

Oct 26, 2022 -

rmkscj58 responded

After Penske Corporate saw this review and became involved, then the issue was resolved. My deposit was then promptly credited to my cc account. My thanks to Leon Knott for his quick reply and prompt resolution to this matter.

Oct 27, 2022 -

Hudson Toyota responded

Dear RMkscj58: It was our great pleasure to be able to resolve this issue as efficiently as possible. Thank you for your time, effort, and consideration. The very best of luck with your New 2022 Toyota 4Runner. LK.

June 20, 2022

Worse experience ever! Such a rip off, no transparency on a 50k car. I had been all day try to call, went to dealership. No respect for the client More

by Ednafdesouza
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Rivera, Jacques Hakim, Ramiro
Jun 21, 2022 -

Hudson Toyota responded

Hello, I would like to learn more about your recent visit to our dealership. We pride ourselves on the high-quality standards we maintain here at Hudson Toyota and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Cynthia Cuevas Hudson Toyota Customer Relations Manager ccuevas@penskeautomotive.com

June 04, 2022

This dealership is the best dealership I have ever come across.... Brought Rav4 2022 car from Hudson toyota showroom, the customer service was great. IMRAN was our sales rep. He was great! Was not pushy a More

by mahafatima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IMRAN
Jun 06, 2022 -

Hudson Toyota responded

Hello! Thank you for taking the time to leave us a 5-star rating. I am happy to learn that our Sales Team was able to help you find a great Toyota and was able to make the overall experience at our dealership easy-going and stress free. If you ever need help with your RAV4, feel free to give us a call here at Hudson Toyota!

June 04, 2022

Toyota is officially my go to car brand. ...I can't see myself with any other type of car...My Highlander is sexy cool and reliable...Imran is the best sales representative...I always leave H More

by Kaydailey2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imran
Jun 07, 2022 -

Hudson Toyota responded

Hello! Hudson Toyota wants to thank you for the five-star rating. Our customer's feedback is truly important to us. We appreciate your business.

Jun 07, 2022 -

Kaydailey2009 responded

You're very much welcome and I am so ready for my new 4 runner next year

May 28, 2022

One of the best dealerships I’ve been to. The staff was considerate of my time and the environment was phenomenal. I came in to sell my car and as a first time seller I thought it was going t More

by crubino129
Recommend Dealer
Yes
Employees Worked With
Reza Amin
May 31, 2022 -

Hudson Toyota responded

Hello, Thanks for sharing the details of your phenomenal and smooth interaction. At Hudson Toyota, we appreciate your business and look forward to working together again.

December 27, 2021

Best dealership in tri-state area. I am coming here for last 20 years. Sales or Service, I always find the staff professional, courteous and friendly. Recently got my lease upgraded and I was so happy with More

by Nasir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Manzoor, Qulzam, Shah
Dec 27, 2021 -

Hudson Toyota responded

Thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one with us at Hudson Toyota. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 11, 2021

The finance managers are dishonest, don't take there word for anything they tell you More

by Quaflow
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Manager After salesman
Nov 11, 2021 -

Hudson Toyota responded

Hello, I would like to learn more about your recent visit. We pride ourselves on the high-quality standards that we strive to maintain here at Hudson Toyota. I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me at ccuevas@penskeautomotive.com? Thank you, Cynthia Cuevas Hudson Toyota Customer Relations Manager ccuevas@penskeautomotive.com

August 25, 2021

This is my second time writing a bad review about Hudson Toyota. First was purchasing my RAV4 spend 8 hours as a cash buyer worst experience ever as a first time buyer long wait for everything… Second tim More

by Rajenramlal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohamed khader
Aug 27, 2021 -

Hudson Toyota responded

Hello, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your interactions with our team. Can you please email me at ccuevas@penskeautomotive.com with your preferred contact information? I appreciate your time! Cynthia Cuevas Hudson Toyota Customer Relations Manager ccuevas@penskeautomotive.com

August 10, 2021

I went to get an oil change And they wanted $70. I pulled my invoice from 3 months ago where I paid $55 for an oil change Is at my local Toyota dealership. The adviser asked the service manager who More

by Lenalamo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor and black shirt manager
Aug 12, 2021 -

Hudson Toyota responded

Hi, We take our customer feedback very seriously and would like the opportunity to learn more about your recent oil change. Can you please send your preferred contact method to me at ccuevas@penskeautomotive.com? I look forward to hearing from you. Cynthia Cuevas Hudson Toyota Customer Relations Manager ccuevas@penskeautomotive.com

Aug 12, 2021 -

Lenalamo responded

Sending you my email and further information.

July 30, 2021

I have made two purchases here, a 2020 Sienna and a 2021 Camry, and both purchases were great experiences. Both times we were helped by Octaviano Zuniga, who provided great service with a smile. He was very More

by herreraluz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octaviano Zuniga
Jul 31, 2021 -

Hudson Toyota responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are happy that our team were attentive to your needs and helped you find the perfect vehicle for your needs. Enjoy your purchases and we appreciate your kind words. Thank you for choosing Hudson Toyota and we look forward to working with you in the future.

...
10
...