Hudson Valley Chrysler Dodge Jeep Ram

Worst car buying experience! The most frustrating car buying experience I have ever had! the salesman Henry was fantastic but once I left his desk we had to wait over 2 and a hal The most frustrating car buying experience I have ever had! the salesman Henry was fantastic but once I left his desk we had to wait over 2 and a half hours just to see the finance manager, once the contract was signed which was a nightmare in itself bc we were not told all of the details on which the maintenance warranty only allows for service to that dealership an hour away from my home! The car was damaged while getting taken for detailing on which I was told the bumper would get fixed in which it did but took over 2wks so I had to use a rental in the mean time. During that time I was asked if I had myself damaged the vehicle even though I contacted the salesman with photos showing the damage. Now I'm getting the runaround with the dealership about cancelling the maintenance warranty because I was misinformed and will have to loose money due to cancellation fees and the amount of time lapsed! To top it off I had to return back to the dealership a 4th time because the temp registration had expired and I still hadn't received the actual registraion, I was told there was nothing they could do and that if I were to get pulled over for it just explain to the officer that it should be arriving in the mail!! Do not ever buy a vehicle from this dealership! More

Best Car-buying Experience Ever I'd been researching Jeep Wranglers online for about 2 years.finally decided to buy a new one.Went to the two Jeep dealers closest to my home in Midd I'd been researching Jeep Wranglers online for about 2 years.finally decided to buy a new one.Went to the two Jeep dealers closest to my home in Middletown. Very dissatisfied with both.The 1st one low-balled me on my trade.The 2nd one didn't have what I wanted.Neither dealer said they could GET me what I wanted or seemed to care. Then I went to Hudson Valley Chrysler Jeep.What a difference 20 miles made! I noticed a different atmosphere immediately. I was helped by Tom Theohary in Sales. He was a real Wrangler expert.He was also low key and patient . I never felt pressured or rushed. They didn't have the Jeep I really wanted on the lot but Ed Finn,the Sales Mgr told me they could get EXACTLY what I wanted in a day or two.They gave me a fair offer for my trade.Tom kept in contact about the progress even on his day off. They found the EXACT Wrangler I wanted in two days.When I picked it up,Tom spent a half hour going over everything in the Jeep.I've had the Jeep three weeks now and I LOVE it. I'd also recommend Hudson Valley CDJR to anyone looking for a Chrysler,Dodge,Jeep,or Ram truck.You'll be amazed at the difference from other dealerships. More

Used car experience So hesitant going to down town Newburgh to a used car lot but I was pleasantly surprised. I was looking at a used Buick Enclave. I had literally no ti So hesitant going to down town Newburgh to a used car lot but I was pleasantly surprised. I was looking at a used Buick Enclave. I had literally no time to drive it or go over numbers. Rich told me to leave a deposit and he would take care of the rest. 2 days later I was picking up my new car. Couldn't be happier More

Painless experience for a new Jeep Rubicon Xavier and Ed Finn helped me pick out a new Jeep Rubicon. They had the model I wanted in stock and got me a very good price with no haggling. Once the Xavier and Ed Finn helped me pick out a new Jeep Rubicon. They had the model I wanted in stock and got me a very good price with no haggling. Once the price was set, they worked all options to get me the most favorable finance terms. From test drive to driving off the lot in under 2 hours. These guys work hard to move cars fast. A+. More

A Very Good Expereince I am not a fan of the car buying process, I hate the hard sell and it can be such a slog. I was really just looking when I popped into the dealership I am not a fan of the car buying process, I hate the hard sell and it can be such a slog. I was really just looking when I popped into the dealership and in fact made it known i did not intend to buy anything that day. Sales Associate Mary Torsone was very helpful and not at all pushy or throwing the hard sell. I was looking at a number of vehicles at a few different dealerships and really hadn't' seriously considered a Jeep UNTIL i got a look at one and found it fit my needs fairly well. I had already secured financing from my credit union so that wasn't an issue BUT once Hudson Valley CDJR offered me much more than I expected on my trade in and a really low interest rate (Below my Credit Unions number) on financing I was in. Walked away with a brand new 2015 Jeep Grand Cherokee Limited with bells and whistles. Did it all in one day and wound up with a vehicle much nicer than i was planning on purchasing and below the price I had set as a drop dead walk out the door number. Kudos to Mary and her General Sales Manager Jason Dillon. I recommend this dealership. More

Fast service, quick delivery, Quick loan approval. Over all I had a very good experience start to finish with this dealership. They didn't have the car I wanted in stock but quickly located it and had Over all I had a very good experience start to finish with this dealership. They didn't have the car I wanted in stock but quickly located it and had it delivered with in one day. Despite my average, or below average credit, they got me approved for what I wanted at a reasonable price. No hidden fees or taxes, straight forward price. I would recommend this dealer if you are looking for their brand. More

A pleasure to deal with. This week I leased a 2016 Jeep Cherokee from Hudson Valley CDJR. From the moment I entered the showroom, I was given professional attention by the sal This week I leased a 2016 Jeep Cherokee from Hudson Valley CDJR. From the moment I entered the showroom, I was given professional attention by the sales staff and shown the inventory I was interested in. It wasn't long before I had chosen a vehicle and we had negotiated a price to our liking. A very smooth process had me driving out of their parking area in just a few days. My thanks to all the Hudson Valley staff that I dealt with, More

My compliments!!!!! From the front door....Joe, Jennifer,Ed and Mike were nothing less than GREAT!!!!! They were efficient, courteous, patience, and all part of well run From the front door....Joe, Jennifer,Ed and Mike were nothing less than GREAT!!!!! They were efficient, courteous, patience, and all part of well run team. They made the experience more than worthy of recommendation...My compliments to BILL, he was accessible...and obviously the man behind this wonderful experience. More

very friendly and helpful I bought a 2005 pontiac G6 at this dealership and my experience was very delightful. Chris P work with me side by side and explained everything to me. I bought a 2005 pontiac G6 at this dealership and my experience was very delightful. Chris P work with me side by side and explained everything to me. He's also very patient, I explained to him that I have a budget and he was able to work with me to pick out the car that fit my budget plan. Thank you Chris you are amazing. More

Purchase of new car In Early Dec.2015, I went to Hudson Valley Chrysler Jeep to order my husband a Trail Hawk Jeep Renegade. I was picking out the car and putting down th In Early Dec.2015, I went to Hudson Valley Chrysler Jeep to order my husband a Trail Hawk Jeep Renegade. I was picking out the car and putting down the deposit on the car as a birthday gift and Christmas present. Everything went really well until it came to the navigation system. Since the car was already at the dealership they put an aftermarket navigation system in the car. This caused a lot of problems. The aftermarket system didn’t work correctly and caused several problem with the car’s computer system. Although the car was in our procession my husband was not happy. I decided to give the company time to fix the car and problems. I did not believe that it was going to work out. I am proud to say I was wrong. HUDSON VALLEY CHRYSLER JEEP STANDS BEHIND THEIR PRODUCTS AND TREAT THEIR CUSTOMER WITH RESPECT. Since they were not able to fix the Jeep Renegade they replaced the car. My husband could not be happier. The new renegade has everything my husband could ask for and more. I am so happy to see the smile on my husband face. That’s all I wanted. More