Hudson Valley Chrysler Dodge Jeep Ram

Wonderful Experience! Debra Pignotti was amazing in helping me purchase my new RAM 1500! As a returning lease customer, I was unsure what my lease end options were. She t Debra Pignotti was amazing in helping me purchase my new RAM 1500! As a returning lease customer, I was unsure what my lease end options were. She took the time to explain all of my options and to work with me to find the option that was right for my family. She was patient and made sure that the vehicle I chose had all of the options that I needed to tow our camper and to have an all around comfortable family truck! Chris in finance worked hard to find us the best interest rate and payment. This dealership has outstanding customer service and I would highly recommend them to anyone looking for a new vehicle. Thank you very much! More

Outstanding customer service Debra Pignotti shows a genuine interest in providing us with exemplary quality of service during the purchasing of our new Jeep Compass. Debra Pignott Debra Pignotti shows a genuine interest in providing us with exemplary quality of service during the purchasing of our new Jeep Compass. Debra Pignotti demonstrates passion, enthusiasm and was very knowledgeable throughout the entire process. We loved the experience at the Hudson Valley dealership which reinforced the true meaning of great customer service. Thank you so much Debra for your guidance and wisdom. More

I purchased a Jeep Grand Cherokee with the help of Debbie and Jason. Very friendly and attentive staff, would return again to purchase another vehicle and Jason. Very friendly and attentive staff, would return again to purchase another vehicle More

Everyone was great gave me what I wanted on trade, done deal. Finance paperwork was short and simple. Would highly recommend this dealership. Thanks Shane deal. Finance paperwork was short and simple. Would highly recommend this dealership. Thanks Shane More

Debbie Pignotti made this trip a breeze! I truly despise going to dealerships. I usually feel like sales people are trying to get you into a vehicle you really don't want and out of your pric I truly despise going to dealerships. I usually feel like sales people are trying to get you into a vehicle you really don't want and out of your price range. I also hate spending long hours at a dealership. Debbie did not make us feel that way at all. She made the visit worth while. She got me into the vehicle I wanted and got all the paperwork done so efficiently that it didn't feel like I was there longer than necessary. I enjoyed Debbie's positive outlook on everything. She was friendly and knowledgeable. THANK YOU DEBBIE PIGNOTTI. More

Wow! We leased 2 Jeeps in 5 days and Debra Pignotti was amazing. She made it easy and was a pleasure to work with. I can't thank her again for all the work she did. Will be back real soon for Jeep #3.Thank amazing. She made it easy and was a pleasure to work with. I can't thank her again for all the work she did. Will be back real soon for Jeep #3.Thank You. John Delgardo More

Thank you so much Deb!! Couldn’t be happier with all you did to help get me my dream truck! Outstanding service and extremely friendly! did to help get me my dream truck! Outstanding service and extremely friendly! More

Debbie Pignotti great sales lady and got the Jeep I was looking for. Jason in finance hooked me up with warranties and services great experience looking for. Jason in finance hooked me up with warranties and services great experience More

Thank you sooo much again for your hard work and dedication to me! You have no idea how grateful I am!! I LOVE IT THANKS AGAIN!!! dedication to me! You have no idea how grateful I am!! I LOVE IT THANKS AGAIN!!! More

Lack of concern for customer satisfaction I almost didn’t write a review due to the unprecedented and tragic times we’re in right now. Pray God we get through this sooner than later. But if/wh I almost didn’t write a review due to the unprecedented and tragic times we’re in right now. Pray God we get through this sooner than later. But if/when the time comes for you to buy a car, I recommend steering clear of this dealership. # 1) Customer Service barely exists. From the first time you walk in to their showroom and walk over to the desk where someone should greet you, but instead ignore you. To after the car is sold to you. They seem to care less. #2) I was passed along to 3 different sales associates. All extremely nice people. But because there was no consistency, I don’t believe my needs were truly understood. #3) They communicate quite frequently with you when they’re trying to close the deal. Then suddenly forget your number when they change the terms of the agreement without telling you. Only to find out when you’re in the midst of signing the DMV paperwork and YOU discover it on your own. #4) You get in contact with the General Sales Manager long before this virus outbreak. He drags you along for WEEKS saying he’s looking into a resolution for you and will circle back. He is not a man of his word. He never calls back. Ever. You have to chase him down. #5) You ask the GSM to pass along a message to the owner to please call you. He never does. Maybe the message didn’t get to him? Maybe he doesn’t care about customers satisfaction as well? There’s an old Italian expression “the fish stinks from the head down.” Maybe this is going on here at their dealership? Word of mouth is everything. I know I will not be recommending this dealership to any of my friends or family. In the scheme of things, it’s only a car. There are much greater problems in the world right now. But I had to express my disappointment in this dealership for future car buyers. Most people would rather have their teeth pulled at the dentist than have to negotiate with a car dealership. And this is why… More