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Hudson Valley Volkswagen

Wappingers Falls, NY

4.7
533 Reviews
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1148 Route 9

Wappingers Falls, NY

12590

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Showing 533 reviews

October 23, 2025

We came in a year ago to look at a Volkswagen and met with Fran. We didn’t end up purchasing one at that time, but we kept his contact information and came back a year later. This time, we got the best d More

by Pault1202
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs, Kevin Smith
Oct 30, 2025 -

Hudson Valley Volkswagen responded

Thank you for taking the time to share your experience. We’re so glad to hear that Fran made such a positive impression and helped you find the best deal. We’re sorry to hear, however, that part of your visit didn’t meet the level of professionalism we strive for. Your feedback is important, and we’ll be reviewing it with our team to ensure every guest feels comfortable and respected throughout the entire process. We truly appreciate you coming back to work with us again, and we look forward to providing you with an even better experience next time.

October 08, 2025

Had my first servicing at Hudson Valley VW and was SOOOO impressed !! They are very nice and friendly. (Thank you especially, Adam!) Comfy & clean waiting area! Very quick waiting time considering all that More

by HappyVWdriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 10, 2025 -

Hudson Valley Volkswagen responded

Thank you for your 5-star review and feedback! We look forward to seeing you again in the future!

October 04, 2025

Very professional, Timely, clean, considerate, clear, respectful , detailed, knowledgeable. Individual was very welcoming and pleasant. More

by Lisardavis4977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Oct 06, 2025 -

Hudson Valley Volkswagen responded

Thank you for your review and kind words Lisa! We strive for considerate and respectful customer service as well as a seamless process! We look forward to serving you again!

October 01, 2025

Great service-they communicated status of warranty work-excellent experience-would recommend the service department More

by Cbookless723
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Oct 01, 2025 -

Hudson Valley Volkswagen responded

Thank you for your 5-star review and recommendation! We look forward to serving you again!

August 28, 2025

Everyone at the dealership was very helpful and very knowledgeable. They explained everything that I needed to know about the car. More

by ser294
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Palladino
Aug 28, 2025 -

Hudson Valley Volkswagen responded

We’re glad our team was able to provide you with clear information and helpful guidance. Thank you for choosing Hudson Valley Volkswagen.

July 19, 2025

Ok. Don’t seem to be taking my issues seriously, they don’t believe me and won’t keep car to find issue More

by cgalioto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 08, 2025 -

Hudson Valley Volkswagen responded

We’re sorry to hear that you felt your concerns weren’t fully addressed. Your experience matters to us, and we’d appreciate the opportunity to better understand the issue. Please contact our service manager directly so we can take a closer look and work toward a resolution. 877-717-0633

July 15, 2025

Recently completed the 20k service on my Atlas. Once again, the service team and technicians performed flawlessly. Kenny estimated 90 minutes to perform the 20k and the few items I requested, and t More

by Posmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Shannon
Jul 16, 2025 -

Hudson Valley Volkswagen responded

Thank you for your continued trust in our team! We're so glad to hear Kenny, Shannon, and the rest of our service department delivered another smooth and efficient visit. We appreciate you making Hudson Valley Volkswagen your go-to for service—we’ll be here whenever you need us.

July 01, 2025

Another seamless service! The service team and technicians are the best. Always a smile and a good laugh with each visit. More

by Tara Doughty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Debbie, Kenny, and Shannon
Jul 02, 2025 -

Hudson Valley Volkswagen responded

Tara, Thank you for the kind words! We’re happy to hear each visit brings great service—and a few smiles along the way. We truly appreciate your continued trust in our team!

May 01, 2025

The gentleman who helped me was very courteous and opened the doors for me which I really appreciated since I had my baby with me. More

by Stellafrance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GRAZIA BUETI, Jeremy Abramson, Eric Schmitt, Master TPC
May 05, 2025 -

Hudson Valley Volkswagen responded

Thank you for sharing this thoughtful moment! We're so glad our team could make your visit a little easier—especially with your hands full. We truly appreciate you choosing Hudson Valley Volkswagen!

April 27, 2025

I purchased a 2022 Tiguan and the vehicle was a describe; even better in person. Our salesman Fran was professional, attentive and quick to respond. The process in itself was smooth and stress free. I would More

by DM2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Apr 28, 2025 -

Hudson Valley Volkswagen responded

Thank you for the wonderful feedback! We're thrilled to hear that Fran made your experience smooth, stress-free, and enjoyable. Congratulations on your Tiguan, and thank you for recommending Hudson Valley Volkswagen!

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