Hudson Valley Volkswagen

Service adviser was great and didn’t pressure to fix things that didn’t need to be fixed right away! things that didn’t need to be fixed right away! More

We had such a great experience at this dealership! Steve, our salesman, was very informative and went over the car in great detail. Eric was incredibly helpful and made the process of getting out of o Steve, our salesman, was very informative and went over the car in great detail. Eric was incredibly helpful and made the process of getting out of our previous lease and into our new VW completely seamless, with no extra cost to us. Kevin in finance was easygoing and funny, which made everything stress-free. There was absolutely zero pressure from anyone, which we really appreciated. This was truly the most positive car-buying experience we’ve had. We are absolutely in love with our new Atlas! More

I didn’t buy my Jetta from this dealership as I lived in a different location at the time. However, I’ve used HV Volkswagen for all my servicing needs. I can have my vehicle serviced anywhere but the main r a different location at the time. However, I’ve used HV Volkswagen for all my servicing needs. I can have my vehicle serviced anywhere but the main reason I keep returning really comes down to one person, Debbie. Truly the entire service staff is great but I want to recognize Debbie in particular. I believe I’ve had four services done over the last two years and Debbie was my service coordinator for three of those visits. This woman is a customer service guru. From the minute I walk in to the minute I leave I feel so welcomed. She’s kind, attentive and caring. She takes the time to answer all of my questions and I never feel like a burden. And trust me, that is not the case everywhere. Let’s be real, taking time out of your day for oil changes or vehicle services is never at the top of people’s “fun” list. But having such a warm welcome and care that makes you feel both trusting of the service and valued as a customer makes the experience so much better. HV Volkswagen is extremely lucky to have her. I’ll continue using them for my vehicle service needs in the future and a large part of why is the customer service I’ve received from Debbie. Keep up the great work! More

Very courteous and friendly. Work was complete completed as requested within a timeframe that the car was needed back would definitely use Hudson valuable Volkswagen service agai Work was complete completed as requested within a timeframe that the car was needed back would definitely use Hudson valuable Volkswagen service again. More

The whole staff were super professional and transparent. I would recommend this staff to everyone 10/10 service ! I would recommend this staff to everyone 10/10 service ! More

Mike Palladino was great 5 star for him. Financial office 3 star,why,because they quoted me 4.9% interest on a loan and at signing paperwork i had 5.84% ,service dep never changed cabin filte Financial office 3 star,why,because they quoted me 4.9% interest on a loan and at signing paperwork i had 5.84% ,service dep never changed cabin filter and they should 3 star for them also,i am very happy with my purchase overall,but stick to what you quoted me for on interest.Btw my credit score was 835 so tier 1 buyer. More

The service manager I spoke on the phone was rude to me , she hang up the phone she hang up the phone More