
Hudson Valley Volkswagen
Wappingers Falls, NY
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Great Service Department I recently purchased a certified pre owned Volkswagen from Scott at Hudson Valley Volkswagen and the buying experience was a very pleasant experience. I recently purchased a certified pre owned Volkswagen from Scott at Hudson Valley Volkswagen and the buying experience was a very pleasant experience. Unfortunately the day I drove the car home several warning lights came on and I returned with the car the following day. It was determined that they would need to keep the car in order to trouble shoot and make repairs. They immediately put me into a loaner while repairs were being made and followed up with me to advise of the progress that was being made. Will and Jason in the service department couldn't have been more accommodating and professional. What really impressed me was the call I received today from Jason in the service department who was just checking to make sure everything was okay with the car. Thanks for everything and I will see you at the next scheduled maintenance. Tom Hatton More
Stress free experience Fran has a transparent approach to car sales, which took the stress of negotiating out of the transaction. Beyond that, he was very helpful in making Fran has a transparent approach to car sales, which took the stress of negotiating out of the transaction. Beyond that, he was very helpful in making the experience as easy as possible. He spent lots of time helping to familiarize me with my new car when I picked it up, and made me feel confident that he would be there to help me if I have any issues or questions if they come up. I would definitely return to do business with him again. More
Excellent Service Just leased my third car from Hudson valley VW. It was and always has been an easy, stress free process. Wouldn't go any place else ! Just leased my third car from Hudson valley VW. It was and always has been an easy, stress free process. Wouldn't go any place else ! More
As easy as 1 2 3 I loved purchasing my new car there they made it so easy and dariusz explained everything to me he was the best and made buying a car more comfortable I loved purchasing my new car there they made it so easy and dariusz explained everything to me he was the best and made buying a car more comfortable More
A Great Experience Overall, I tend to dread the car buying experience. And, let's face it, car dealers don't have the greatest reputation but, I must say, Hudson Valley Overall, I tend to dread the car buying experience. And, let's face it, car dealers don't have the greatest reputation but, I must say, Hudson Valley Volkswagen has changed the way I think about buying a car. Every aspect of the vehicle purchase (2014 Jetta SE) was smooth. The dealership is well organized and everyone was friendly. There's something else you should know as well - they don't skimp. I bought a certified pre-owned vehicle with 6500 miles and, to my surprise, they had already done the 10,000 mile service. Nice touch. Over all, I highly recommend that you check out Hudson Valley Volkswagen. It's a dealership that I'll return to for service, when I need to purchase another vehicle and when my friends need a recommendation. More
80,000 mile service I moved to the Hudson Valley from NYC last Fall, and Hudson Valley VW is now my "home" VW service center. To start off, I purchased my VW from a deale I moved to the Hudson Valley from NYC last Fall, and Hudson Valley VW is now my "home" VW service center. To start off, I purchased my VW from a dealership on Long Island and had the worst experience ever (both sales and service). I was about to write off ever purchasing a vehicle from a VW dealership ever again. Needless to say, I was very hesitant to bring my vehicle in to get serviced before the coming winter. I must say, everyone I have ever interacted with at Hudson Valley VW has been nothing but professional, honest and friendly. I tend to deal with Jason in the service center quite frequently. He is amazing. I just had my vehicle serviced yesterday, and left a coupon I had at home. He told me not to worry about it, found the coupon online and applied it to the service. Long story short, I work in customer service and it truly is difficult to find businesses that really appreciate their clients. I recommend Hudson Valley VW to everyone who is looking to buy a new car or just get their VW serviced. Thanks for making the "chore " of getting my vehicle serviced a pleasant experience, and keep up the great work! More
Great place to buy a car This was the best car purchase we have ever made. We bought a certified pre-owned 2014 Tiguan and love it! Thanks Eric for your quick and efficient se This was the best car purchase we have ever made. We bought a certified pre-owned 2014 Tiguan and love it! Thanks Eric for your quick and efficient service!! More
Best in personal Service and Communication From sales to service all are professionals. It seems the first priority is really your (the customer) satisfaction. Respond the courtesy with a pos From sales to service all are professionals. It seems the first priority is really your (the customer) satisfaction. Respond the courtesy with a positive manner and there are none better than the folks at Hudson Valley Volkswagen. More
First Car Buying Experience. Amazing place to go! Very friendly and helpful. I bought my first car on my own and they were such a great help! Would recommend! Amazing place to go! Very friendly and helpful. I bought my first car on my own and they were such a great help! Would recommend! More
Service under extended warranty This is a great dealer with super service. I had a problem at another dealer who did work on my V10 diesel Touareg. They told me that the work to be d This is a great dealer with super service. I had a problem at another dealer who did work on my V10 diesel Touareg. They told me that the work to be done wasn't covered by the warranty. I paid for the work which was expensive. I then took the car to Hudson Valley VW because the same problem was still happening. They contacted the warranty company and had the previous work covered as well as the new work. Mindy at Hudson Valley VW was just great at working this all out. Jason in service was also great at diagnosing the problem and getting it fixed. It's now working as new. Thanks to all at HudsonValley VW for going the extra mile. The sales staff is also great. More