Hudson Valley Volkswagen

Most Professional Car Buying Experience Ever! My husband and I have purchased many vehicles for our family over the past 30 years -- but this was the most professional car buying experience ever - My husband and I have purchased many vehicles for our family over the past 30 years -- but this was the most professional car buying experience ever -- and that includes the time we bought not one, but TWO vehicles at once, from the same dealer! I called Eric out of the blue on Christmas Eve to inquire about a pre-owned vehicle. Not only was he happy to have us come right in, but he took the time, care, and patience to go over all the details of the vehicle and car-buying experience, and answer all of our questions -- despite the fact that is was a holiday. Two days later when we took possession of the car, Eric went over ever single detail of the car features, ensuring that I was comfortable and familiar with everything. Thank you, Eric. We will be seeing you again, and will always recommend our friends to you! More

Always a great experience at this location This was the second time I went to this dealership for yet another vehicle. It is always a pleasure doing business here, they are very attentive and o This was the second time I went to this dealership for yet another vehicle. It is always a pleasure doing business here, they are very attentive and offer the best service, our sales consultant Eric is phenomenal, he is very thorough and explains every detail that we need for every vehicle we inquired on. Their attentiveness and service is what keeps me coming back, I recommend this Volkswagen location to everyone looking for their next vehicle. More

Great Experience I brought my car in for routine service after recently moving to the area. Upon examination they noticed I had a faulty ball joint which needed repla I brought my car in for routine service after recently moving to the area. Upon examination they noticed I had a faulty ball joint which needed replacement. As the part was not immediately available they gave me a loaner car to use until repairs could be made the following morning. When I picked up my car the following day I noticed my left rear blinker was out. They replaced it immediately at no charge. I even got a coupon for a free car wash as the service department was short staffed because of the holidays! More

Seamless buying experience Purchased a new GTI and from the test drive to delivery was smooth and simple. Excellent experience and for those who don't like phone calls and pres Purchased a new GTI and from the test drive to delivery was smooth and simple. Excellent experience and for those who don't like phone calls and pressure, email worked fine for me. More

Great Experience We just purchased a new VW Passat and the entire experience was pleasant. They understood our situation and were able to work out the perfect scenario We just purchased a new VW Passat and the entire experience was pleasant. They understood our situation and were able to work out the perfect scenario that allowed us to take home a brand new sedan. Looking forward to when we need to replace our next vehicle - we will definitely be replacing it with a VW! More

2015 VW e-Golf purchase I was interested in buying a new 2015 VW e-Golf and found a compelling Internet offer from Hudson Valley Volkswagen. The whole process was quick and p I was interested in buying a new 2015 VW e-Golf and found a compelling Internet offer from Hudson Valley Volkswagen. The whole process was quick and painless, the way buying a car should be. Moreover, the entire staff were incredibly nice - it is a very small dealership (and took me about an hour to get to) so that was probably related. THIS is exactly how buying a car - especially a ZEV - from a dealer should work. More

Fair, honest, and customer focused! I recently purchased a 2013 CPO Golf TDI. The experience was flawless with no issues. I had looked at the car a couple months back and there was no I recently purchased a 2013 CPO Golf TDI. The experience was flawless with no issues. I had looked at the car a couple months back and there was no pressure even when we couldn't come to an agreement on my trade. The general manager laid out his reasons for the value and didn't try to nickel and dime me. When I saw the car was still available and I had sold the other car, I called Eric up and inquired about the Golf again. Within a couple days we reached an amicable agreement. I flew into Stewart and Eric even came in on his day off to pick me up. The car is perfect and Mindy was great with the completion paperwork. They really have their stuff together and I will definitely be keeping an eye on their inventory. Excellent dealer and friendly staff all the way around! More

Good and Better I bought my 2013 TDI Passat from this dealer. The sales experience was the best I ever went through, and I've bought from many different dealers. I' I bought my 2013 TDI Passat from this dealer. The sales experience was the best I ever went through, and I've bought from many different dealers. I've also had three service visits since my purchase and have no complaints. Two of the service visits were for routine maintenance, and one was to replace the Blue DEP injector that malfunctioned. The Blue DEP injector failed again after a week, but this dealer went above and beyond to re-replace the unit. (I guess that's technically a 4th visit) I was sick as a dog at the return visit, and the service counter folks recognized that. They kicked the service mechanics into high gear to minimize my waiting time and I really appreciated that. On my last visit I went in for scheduled maintenance and an alignment since the car was pulling to the right after the last winter and resulting potholes. It was discovered that my tires were beyond useful life and a fair price was quoted for new tires. This was unexpected work on a busy Saturday, but the scheduled and unscheduled work was all completed on time. I have no regrets, would buy from this dealer again, and will recommend them to any VW folks nearby. More

Happy Customer! I purchased a 2014 VW Tiguan yesterday and loved the service I received, would absolutely refer people to the dealership. I am very pleased with the I purchased a 2014 VW Tiguan yesterday and loved the service I received, would absolutely refer people to the dealership. I am very pleased with the vehicle (so far!). I loved that there was no high-pressure sales involved, just sit down with me, talk about what I'm looking for and making it happen! Thank you! More

Fran Fuchs is a great salesman! My wife and I traded in our 2009 TDI Jetta that was plagued with the VW DSG trans and Dual Mass Flywheel nightmare, for a 2013 Passat, one owner with My wife and I traded in our 2009 TDI Jetta that was plagued with the VW DSG trans and Dual Mass Flywheel nightmare, for a 2013 Passat, one owner with 17K miles... very clean certified used car complete with extended warranty. Fran was great with all of our needs and worked with Management to absorb the Jetta TDI issue, ergo the Mrs. was very happy with the cash out the door price on the Passat. All things considered, the local dealership made the Passat deal work to make us happy for what VW corporate would not do regarding the trans/DMF issue and we are overjoyed! Ask for Fran Fuchs as a salesman, and bring his supervisor Mindy a box of chocolates to soften up her less than cozy personality. Happy Holidays! Bill & Barb Pine Bush, NY More