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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
525 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 525 reviews

September 19, 2024

The people at the desk aren't always courteous. It's a big thing for me. After the work was done replacing my fuel pump did not put things back in place the Jim wall in my back window. I couldn't s More

by Jay Myers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know the name of the employee who was rude to me, but she had blonde hair. Her disposition was not pleasant.
Sep 20, 2024 -

Hudson Valley Volkswagen responded

thank you for your feedback, Jay. We sincerely apologize for the lack of courtesy you experienced and for the oversight in not properly reassembling your vehicle. Your safety is our top priority, and this is not the level of service we strive to provide. If there’s anything we can do to make this right, please don’t hesitate to reach out.

August 01, 2024

Worked with Eric (again) and Kevin, couldn't be happier. Both made me feel comfortable and confident w the purchase. . More

by MFurfey
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Aug 05, 2024 -

Hudson Valley Volkswagen responded

Thank you for your kind review! We're happy to hear that Eric and Kevin made you feel comfortable with your purchase. If you need anything else in the future please do not hesitate to reach out!

July 29, 2024

Great service! I had an issue with the overhead panel of my car and Kenny Goldsmith solved my problem immediately. I highly recommend Hudson Valley Volkswagen to an More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Goldsmith
Jul 29, 2024 -

Hudson Valley Volkswagen responded

Thank you for your kind words! We're thrilled to hear that Kenny Goldsmith provided you with excellent service. Your recommendation means a lot to us at Hudson Valley Volkswagen!

July 16, 2024

Exceptional service every time! !! We appreciate hudson valley VW so much and we are so thankful for the constant care of our vehicles More

by tanya.travis74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Paravati
Jul 17, 2024 -

Hudson Valley Volkswagen responded

Thank you so much for your kind words! We're delighted to hear that you've consistently received exceptional service from us. We truly appreciate your trust in Hudson Valley VW and look forward to continuing to care for your vehicles.

July 13, 2024

We bought our car from Riann Westerduin. We made our initial contact over the phone because we live two hours away from the dealership. . Ronan was very attentive, very professional, and More

by Cschneider371969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 15, 2024 -

Hudson Valley Volkswagen responded

Thank you for your fantastic review! We're thrilled to hear that Riann provided you with such attentive, professional, and friendly service, making your experience at Hudson Valley Volkswagen a pleasurable one. Your recommendation means a lot to us, and we're delighted that Riann made you feel like family. Enjoy your new Volkswagen, and we look forward to serving you again in the future!

May 19, 2024

Mike Palladino was very helpful, efficient, informative and courteous. He arranged a very smooth transaction for the car I wanted. More

by Anoushkasb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Palladino; Chip Poppo
May 22, 2024 -

Hudson Valley Volkswagen responded

Anoushkasb, We're thrilled to hear that Mike Palladino provided exceptional service and made your car purchase a smooth experience. Thank you for choosing us, and please reach out if you need anything else in the future. Enjoy your new car!

May 18, 2024

The attendant I worked with gave me some knowledge about my VW and its warranty that I didn’t know. I was grateful for that. More

by red225@me.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 22, 2024 -

Hudson Valley Volkswagen responded

We're glad we could share helpful insights about your VW and its warranty. If you have more questions, feel free to ask. Thanks for your feedback!

April 12, 2024

The staff and service is top notch! I’ve been a VW owner of various models for over 10 years and always get my cars serviced here. I adore Debbie and the technicians are efficient and t More

by Tara Doughty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Apr 15, 2024 -

Hudson Valley Volkswagen responded

Tara, We are si glad that we had the opportunity to assist you!

April 05, 2024

The folks at the service dept have treated me great over the years. This is the fourth vehicle from this dealership. Always quick service. They’ll keep getting my business. More

by emanuelevinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie at the service counter
Apr 05, 2024 -

Hudson Valley Volkswagen responded

Emanuele, We are so glad to hear that we ave been able to assist you several times. Thank you for having confidence in us!

April 02, 2024

Best dealership I have ever been to. For the first time I didn’t feel like I was being taken advantage of and was being treated with care and respect. Kenny from the service department w More

by Gabby.odonnell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Goldsmith
Apr 29, 2024 -

Hudson Valley Volkswagen responded

Gabby, Thank you so much for sharing your experience with us, it means the world to us. Remember, if you need anything else, we are a phone call away!

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