
Hudson Valley Volkswagen
Wappingers Falls, NY
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I brought my 2012 VW Golf TDI in for it's 20,000 mile CareFree Maintenance (First three services Free, thanks VW) and I was greeted by very friendly people at the service desk. Jason was the one that he CareFree Maintenance (First three services Free, thanks VW) and I was greeted by very friendly people at the service desk. Jason was the one that helped me this visit and he was very professional and extremely friendly as well as thorough. If he didn't ask how I was on my safety inspection I would have forgotten to ask for that to be done. It was expiring... The 20k mile service included a pollen filter change and that along with the inspection took a little longer than I had expected but Fran, the sales guy that I bought the car from almost a year ago recognized me and came up to say hello and chat some so the time went by fairly quickly. Fran was as friendly as ever and I was reminded why I gave this dealership such a great review back when I bought my TDI last year. More
I have bee having some rattle problems (which are always difficult to diagnose and fix) and Pat found and located the problem immediately (even I was impressed!). They ordered some parts, provided me with difficult to diagnose and fix) and Pat found and located the problem immediately (even I was impressed!). They ordered some parts, provided me with a loaner and in two days I got my car back AS GOOD AS NEW! Thank you Hudson Valley Volkswagen (Wappingers). More
Melanie is truly a wonderful part of this service team. She is and has always been extremely courteous, friendly and always willing to go above and beyond in order to accomodate my service. I brought my c She is and has always been extremely courteous, friendly and always willing to go above and beyond in order to accomodate my service. I brought my car in for the 30K PM where scheduling was simple and accomodating. Melanine then immediately offered me the loaner car so i was able to return to work and finish out the day. She always informs and keeps me updated on all services being performed and is also willing to go the extra mile in order to get the job accomplished. Thanks again Melanie, you're a real asset to the HV VW service team. Joe More
Fran was excellent to deal with. He was patient in listening to us, tried to sell us the car that fit our needs, and was fair on the price. Pick-up was a synch - all the paperwork was ready and order listening to us, tried to sell us the car that fit our needs, and was fair on the price. Pick-up was a synch - all the paperwork was ready and orderly and the car looked fantastic (spotless and shiny). Fran spent a lot of time showing us all the features, while also not overwhelming us. Overall great experience and I would highly recommend the team there. More
Customer service was excellent. The quality of work was really good. Friendliness was very friendly. Overall experience was excellent. The price fit into my lifestyle just fine. Eric Anderson was an excell really good. Friendliness was very friendly. Overall experience was excellent. The price fit into my lifestyle just fine. Eric Anderson was an excellent sales person. More
Doing business with HV Volkswagen was an excellent experience. It is so refreshing to find a dealer that has professional sales people and a courteous and respectful manager. We compared vehicles and experience. It is so refreshing to find a dealer that has professional sales people and a courteous and respectful manager. We compared vehicles and dealerships in the area and no one came close to HV Volkswagen. Fran and Mindy were absolutely wonderful. We loved the service and we love our new Jetta Sportwagen! More
From purchasing to servicing this dealership is excellent. Accommodating in every way. I travel 50 extra miles to visit this dealership rather than the dealership 5 miles from my home. excellent. Accommodating in every way. I travel 50 extra miles to visit this dealership rather than the dealership 5 miles from my home. More
I hate car shopping. So, when my current car's transmission started to go, I was forced to look for a replacement. I decided on a used Jetta TDI as my top choice. HV VW is my local dealer, and transmission started to go, I was forced to look for a replacement. I decided on a used Jetta TDI as my top choice. HV VW is my local dealer, and Versie Walker was my salesperson. He was friendly, knowledgable, and informative, and not at all pushy. I purchased the car from them, and the experience was as pleasant as can possibly be expected. If you are in the market for a VW, I would highly recommend them. More
This dealership was friendly & Fran had great knowlege of the vehicle we bought. Mindy in The financing department was a pleasure to work with. Her effeciency made the paperwork easy & prepared knowlege of the vehicle we bought. Mindy in The financing department was a pleasure to work with. Her effeciency made the paperwork easy & prepared us well. Great place to do business & we will be back!!!!! Lisa & Wayne More