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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
528 Reviews
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1148 Route 9

Wappingers Falls, NY

12590

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Showing 528 reviews

June 29, 2013

I brought my 2012 VW Golf TDI in for it's 20,000 mile CareFree Maintenance (First three services Free, thanks VW) and I was greeted by very friendly people at the service desk. Jason was the one that he More

by garybeacon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hinderstein, Fran Fuchs
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your excellent review. We are happy to hear that you were satisfied with our service department. Our top priority is our customer satisfaction, so it is always reassuring to hear about your latest experience. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

June 20, 2013

I have bee having some rattle problems (which are always difficult to diagnose and fix) and Pat found and located the problem immediately (even I was impressed!). They ordered some parts, provided me with More

by mattmann58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melonie and Jason
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that you were satisfied with the customer service you received from our dealership. Our team is always excited to go the extra mile for our valued customers and exceed their expectations. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Melanie Sullivan - Service Manager

June 17, 2013

Melanie is truly a wonderful part of this service team. She is and has always been extremely courteous, friendly and always willing to go above and beyond in order to accomodate my service. I brought my c More

by 7broadway8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. I am pleased to hear that you were happy with your latest experience with our service department. Our team works diligently each and every day to ensure that all our valued customers have comfortable and worry free service appointments. We appreciate your business. Regards, Melanie Sullivan - Service Manager

June 16, 2013

Fran was excellent to deal with. He was patient in listening to us, tried to sell us the car that fit our needs, and was fair on the price. Pick-up was a synch - all the paperwork was ready and order More

by LGun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Sep 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. Customer satisfaction is our top priority so it is always greatly rewarding to hear about your latest experience with our sales department. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

June 13, 2013

Customer service was excellent. The quality of work was really good. Friendliness was very friendly. Overall experience was excellent. The price fit into my lifestyle just fine. Eric Anderson was an excell More

by gabrielanel
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you had a positive experience with our dealership. Our top priority is our customer satisfaction, so it is always reassuring to hear about your latest experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

June 12, 2013

Doing business with HV Volkswagen was an excellent experience. It is so refreshing to find a dealer that has professional sales people and a courteous and respectful manager. We compared vehicles and More

by brendisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis Fuchs
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am pleased to hear that you had a positive experience with our dealership. Our team is always excited to go the extra mile for our valued customers, and exceed their expectations. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

June 08, 2013

Great experience , unbelievable deal . Versie walker was able to get me an upgrade on my car for less monthly . What more can I say than that :) More

by Dleanza
Customer Service
Recommend Dealer
Yes
Employees Worked With
Versie walker
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear Versie was helpful during your sales experience. Versie is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued and loyal customers have come to expect. Thank you for choosing Hudson Valley Volkswagen, we look forward to working with you again in the future. Regards, Tom Van Duyne - Sales Manager

June 08, 2013

From purchasing to servicing this dealership is excellent. Accommodating in every way. I travel 50 extra miles to visit this dealership rather than the dealership 5 miles from my home. More

by trcobb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny D.
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that you were pleased with our service department. Customer service is our top priority, so it is always greatly rewarding to hear about your latest experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

June 06, 2013

I hate car shopping. So, when my current car's transmission started to go, I was forced to look for a replacement. I decided on a used Jetta TDI as my top choice. HV VW is my local dealer, and More

by mwbakker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Versie Walker
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am happy to hear that you had a positive experience with our dealership. Our team takes pride in our work and always try to go the extra mile for our valued customers, to exceed their expectations. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

June 06, 2013

This dealership was friendly & Fran had great knowlege of the vehicle we bought. Mindy in The financing department was a pleasure to work with. Her effeciency made the paperwork easy & prepared More

by lconnors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy & Fran
Aug 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We appreciate hearing that your sales process here at Hudson Valley Volkswagen went smoothly. Our sales team works diligently each and every day to ensure that all our valued customers have pleasant and stress free buying experiences. We appreciate your business and thank you for choosing Hudson Valley Volkswagen; we hope to see you again in the future. Regards, Tom Van Duyne - Sales Manager

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