
Hudson Valley Volkswagen
Wappingers Falls, NY
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Fran was excellent to deal with. He was patient in listening to us, tried to sell us the car that fit our needs, and was fair on the price. Pick-up was a synch - all the paperwork was ready and order listening to us, tried to sell us the car that fit our needs, and was fair on the price. Pick-up was a synch - all the paperwork was ready and orderly and the car looked fantastic (spotless and shiny). Fran spent a lot of time showing us all the features, while also not overwhelming us. Overall great experience and I would highly recommend the team there. More
Customer service was excellent. The quality of work was really good. Friendliness was very friendly. Overall experience was excellent. The price fit into my lifestyle just fine. Eric Anderson was an excell really good. Friendliness was very friendly. Overall experience was excellent. The price fit into my lifestyle just fine. Eric Anderson was an excellent sales person. More
Doing business with HV Volkswagen was an excellent experience. It is so refreshing to find a dealer that has professional sales people and a courteous and respectful manager. We compared vehicles and experience. It is so refreshing to find a dealer that has professional sales people and a courteous and respectful manager. We compared vehicles and dealerships in the area and no one came close to HV Volkswagen. Fran and Mindy were absolutely wonderful. We loved the service and we love our new Jetta Sportwagen! More
From purchasing to servicing this dealership is excellent. Accommodating in every way. I travel 50 extra miles to visit this dealership rather than the dealership 5 miles from my home. excellent. Accommodating in every way. I travel 50 extra miles to visit this dealership rather than the dealership 5 miles from my home. More
This dealership was friendly & Fran had great knowlege of the vehicle we bought. Mindy in The financing department was a pleasure to work with. Her effeciency made the paperwork easy & prepared knowlege of the vehicle we bought. Mindy in The financing department was a pleasure to work with. Her effeciency made the paperwork easy & prepared us well. Great place to do business & we will be back!!!!! Lisa & Wayne More
I hate car shopping. So, when my current car's transmission started to go, I was forced to look for a replacement. I decided on a used Jetta TDI as my top choice. HV VW is my local dealer, and transmission started to go, I was forced to look for a replacement. I decided on a used Jetta TDI as my top choice. HV VW is my local dealer, and Versie Walker was my salesperson. He was friendly, knowledgable, and informative, and not at all pushy. I purchased the car from them, and the experience was as pleasant as can possibly be expected. If you are in the market for a VW, I would highly recommend them. More
Melanie did an excellent job working with Volkswagon verifying what work was overed on my vehicle and what was my responsibility. My wife and I were afraid we would not make the 5:00 PM closing and I w verifying what work was overed on my vehicle and what was my responsibility. My wife and I were afraid we would not make the 5:00 PM closing and I would specifically like to thank her for offering to stay late so we could pick up the car. Her help and consideration were greatly apprecaited. More
Notice all the favorable reviews are for those having warranty work done. If you have to pay?...find a good local mechanic, this place is a rip off. Their hourly rate is well over $100. These are VWs, no warranty work done. If you have to pay?...find a good local mechanic, this place is a rip off. Their hourly rate is well over $100. These are VWs, not Porsches! People are friendly, place is clean....so if you're made of money, go for it. Otherwise, stay away. More