
Hudson Valley Volkswagen
Wappingers Falls, NY
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I had an outstanding experience working with Eric and Hudson Valley Volkswagen. I traveled from out of state to see a specific car. Eric was very knowledgeable about the car and answered any questions Hudson Valley Volkswagen. I traveled from out of state to see a specific car. Eric was very knowledgeable about the car and answered any questions I had. I felt that Eric was fair and honest and at no time did I feel the usual "pressure" of a car salesman. I purchased the car I came to see and my entire experience was positive. I definitely recommend Hudson Valley Volkswagen. More
truly an outstanding experience, excellent dealership to truly an outstanding experience, excellent dealership to work with ! I would recommend this dealership to anyone that is looking for a VW. Sales man truly an outstanding experience, excellent dealership to work with ! I would recommend this dealership to anyone that is looking for a VW. Sales man was wonderful great job all around More
My experience was excellent. Mr Anderson went out of his My experience was excellent. Mr Anderson went out of his way to find the car we wanted. Mindy was very helpful. Any questions we had were answered My experience was excellent. Mr Anderson went out of his way to find the car we wanted. Mindy was very helpful. Any questions we had were answered. I would definitely recommend hudson Valley Volkswagen to my friends. More
This is the first time I have had my 2012 VW Beetle serviced. The experience was eerie. It brought me back to when I had a 1966 VW Bug. No matter how old she became (she "died" with 120k miles on he serviced. The experience was eerie. It brought me back to when I had a 1966 VW Bug. No matter how old she became (she "died" with 120k miles on her), she always ran like new after a scheduled service. Same thing with this service. She was clean, ran like a top and any concerns were addressed, except for the little noise, which the technician, of course, could not reproduce. (I think I have figured out why technicians can never reproduce the noises we hear so easily - they don't take the ear protection out when they take our cars for test drives.) More
Excellent service from start to finish. Scott located the vehicle I wanted within a day- exactly what I wanted. More than fair trade in price for my 2010 EOS. The whole experience was efficient, fast a the vehicle I wanted within a day- exactly what I wanted. More than fair trade in price for my 2010 EOS. The whole experience was efficient, fast and fun! More
My experience with Scott and the rest of the HVVW team was great. The whole process was pleasant and pressure free. Everyone from the lady at the front desk to Mindy the finance lady to Scott the sales gu was great. The whole process was pleasant and pressure free. Everyone from the lady at the front desk to Mindy the finance lady to Scott the sales guy all were great to work with. I came in asking about a trade we worked out a deal and I picked up my car in a couple of days(my choice). I would highly recommend HVVW to anyone looking for a great car and just a great no pressure environment. I believe they truly know how to treat their customers. If you want to have the same experience as me then just ask for Scott. More
I always have great experience in this dealership. This is my 4th new car I bought or leased there. I am always treated with respect. In the past 14 years I have been driving VW cars and I enjoyed them all is my 4th new car I bought or leased there. I am always treated with respect. In the past 14 years I have been driving VW cars and I enjoyed them all. More
Set up and appointment for my 30k mile service online on Monday for Wednesday, and they took my car in right away when I arrived. Carla was very friendly, attentive, thorough and understanding. I told her Monday for Wednesday, and they took my car in right away when I arrived. Carla was very friendly, attentive, thorough and understanding. I told her things I wanted the service crew to check out, and she notated it all in the service write-up. She also went through what was going to be done for the 30k service, and I was surprised there was going to be no charge for any of the work, despite the car having been purchased used (CPO) from the dealer. The service did take over an hour, but it involved changing the oil and filter, flushing the brake fluid, checking the brakes, along with a couple of other things I wanted them to look over, plus they brought my car to the carwash and washed it (without asking me) and it looked cleaner than it did when I first bought it. The only negative is that they must've used a brush at the carwash as there were some swirls in the paint; next time I will ask them not to use any brushes when they wash the car. When the car was ready, Carla had me sign off on another form that had detailed notes for everything done to the car and all of my concerns from earlier were addressed on it (she also recapped this info verbally). Next time, I will also try to set my appointment for a day and time my salesman (Fran Fuchs) will be there, so I can say hi. More
The ease of making the appointment was definitely an advantage. Overall, the people behind the counter were friendly and informative, the waiting area was clean, well-lit, and had plenty to distract a f advantage. Overall, the people behind the counter were friendly and informative, the waiting area was clean, well-lit, and had plenty to distract a five-year-old, so it worked on me as well. More
A 5 rating or GREAT is easily awarded to Hudson Valley VW for their friendly and professional approach. They were concerned only to assist me in choosing the vehicle that I would be happy with. They LISTEN for their friendly and professional approach. They were concerned only to assist me in choosing the vehicle that I would be happy with. They LISTENED! The day my car was ready to pick up, Versa, my salesman, came in on his day off to patiently go over all the details of the car. Mindy made sure that I was clear with the financing procedure before I left. These people were the best and I would whole heartdly recommend Hudson Valley VW. More