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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
528 Reviews
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1148 Route 9

Wappingers Falls, NY

12590

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Showing 528 reviews

April 24, 2013

Carla in the service department was pleasant, helpful and attentive. She initiated recall services that I was unaware of, indicating that she is a knowledgeable service provider. She kept me informed during More

by jsteinmeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Aug 21, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Carla was helpful during your service experience. Carla is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued and loyal customers have come to expect. We appreciate your business, and hope to see you again soon. Regards, Melanie Sullivan - Sales Manager

April 21, 2013

It was a very good experience. We drove 70 miles one way to purchase the car. Wondeful customer service. It was quick and nice transaction. Thank you. More

by belcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Betty, Mindy
Aug 21, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that you were pleased with the service you received from our dealership. We strive each and every day to provide all our valued and loyal customers with exceptional service. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

April 18, 2013

I received very friendly and fast service. I like a place to work while I wait. Service is easy and convenient. I would recommend to family and friends. More

by lorimancini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELANIE SULLIVAN
Aug 14, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We appreciate you taking the time to let us know that you had an all around positive experience with our dealership. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

April 18, 2013

I had an outstanding experience working with Eric and Hudson Valley Volkswagen. I traveled from out of state to see a specific car. Eric was very knowledgeable about the car and answered any questions More

by MJoyce0212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Aug 21, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. We are pleased to hear about your latest experience with our dealership. We take pride in our work and always try exceed our customers' expectations. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

April 09, 2013

truly an outstanding experience, excellent dealership to truly an outstanding experience, excellent dealership to work with ! I would recommend this dealership to anyone that is looking for a VW. Sales man More

by schube
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
versie walker
Aug 14, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am pleased to hear that you had an all around positive experience with our dealership. Our entire sales team works diligently each and every day to ensure that all our valued customers have pleasant and worry free sales appointments. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

April 03, 2013

My experience was excellent. Mr Anderson went out of his My experience was excellent. Mr Anderson went out of his way to find the car we wanted. Mindy was very helpful. Any questions we had were answered More

by egap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Aug 14, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. Our team takes pride in our work and always try to go the extra mile for our valued customers. We appreciate your business and we thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

March 29, 2013

This is the first time I have had my 2012 VW Beetle serviced. The experience was eerie. It brought me back to when I had a 1966 VW Bug. No matter how old she became (she "died" with 120k miles on he More

by jimpbooth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Aug 14, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. Our goal each and every day is to provide all our customers with excellent service. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

March 25, 2013

Excellent service from start to finish. Scott located the vehicle I wanted within a day- exactly what I wanted. More than fair trade in price for my 2010 EOS. The whole experience was efficient, fast a More

by jmihocko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Aug 14, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We strive each and every day to provide all our valued and loyal customers with exceptional service. It has been a pleasure doing business with you; we look forward to working with you again. Regards, Tom Van Duyne - Sales Manager

March 22, 2013

My experience with Scott and the rest of the HVVW team was great. The whole process was pleasant and pressure free. Everyone from the lady at the front desk to Mindy the finance lady to Scott the sales gu More

by Vdub13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Aug 14, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am delighted to hear that Scott was helpful during your sales experience. Scott is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

March 21, 2013

I always have great experience in this dealership. This is my 4th new car I bought or leased there. I am always treated with respect. In the past 14 years I have been driving VW cars and I enjoyed them all More

by papazova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Versie Walker
Aug 14, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that you were pleased with our sales department. Our team takes great pride in providing all our valued customers with superior customer service and making the sales process a pleasant one. We appreciate your business. Regards, Tom Van Duyne - Sales Manager

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