
Hudson Valley Volkswagen
Wappingers Falls, NY
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I went to Hudson Valley Volkswagen (HVV) to have service performed on my 2007 Passat, and while I was waiting, I asked to speak with a salesperson about a used GTI I had seen on the HVV website. Eric (sales performed on my 2007 Passat, and while I was waiting, I asked to speak with a salesperson about a used GTI I had seen on the HVV website. Eric (sales) explained that the used GTI had been sold, so I asked hime to "run the numbers" on a new 2013 GTI. Eric came up with a vehicle and payments that worked with my needs and showed me a well-equpped GTI. Mindy (business manager) very quickly had arranged financing and explained all the details clearly, answering all of my questions. Eric went over the GTI with me, and gave me detailed instructions on all of its available features. They had my new GTI ready to go by the later that same day and I am very happy with the quality of this car! It handles very well, has many features as standard equipment that I wouid expect to pay additional cost for from other manufacturers. My overall experince was very pleasant, everyone was friendly and took all of my financial and time needs seriously. The service team was also very pleasant and patient during this process, and adjusted the work being done to my Passat once I informed themof my desire to purchase a new vehicle. Overall, I was very impressed with how well organized and efficient both the sales and service teams performed. All of my prior visits to Hudson Valley Volkswagen have been positive, and I look forward to my next service visit. I would recommend this dealership and Volkswagen to anyone looking to purchase a new or used car. More
Overall it was a great experience. Easy, fast and in the end, I got a great price on my vehicle. They searched for a competitive interest rate and the deal was done. Very happy with the experience. end, I got a great price on my vehicle. They searched for a competitive interest rate and the deal was done. Very happy with the experience. More
Quality car and very competive price. It was a used purchase and pleasantly surprised it came with a warranty. Staff was very courteous and friendly . purchase and pleasantly surprised it came with a warranty. Staff was very courteous and friendly . More
I drive 1 hour to receive service here because the dealership that is 15 min away has horrendous service! I would recommend this dealership and service to everyone! dealership that is 15 min away has horrendous service! I would recommend this dealership and service to everyone! More
I have owned well over 30 cars in my driving years, and have not been treated this well to date! Fran Fuchs not only covered every possible detail of my new car, but he went out of his way to show me how t have not been treated this well to date! Fran Fuchs not only covered every possible detail of my new car, but he went out of his way to show me how to master my after market stereo that was in the car from the last owner. He did not have to be that interested, he also went on line and located and printed out a detailed owners manual for me. I was treated like royalty! Also Mindy took care of all my needs and found me a rate that I did not think was possible. I hardly had to do a thing. Great team work!!! More
Everyone was very friendly and professional. Eric sat in my vehicle and took the time to go over with me everything to make sure I was comfortable before I drove away in my new car. I will recommend these my vehicle and took the time to go over with me everything to make sure I was comfortable before I drove away in my new car. I will recommend these guys to everyone. No high pressured sales. What a great team! More
The overall experience of buying a vehicle from the Hudson Valley Volkswagen dealer was great. We were there on Saturday late afternoon and Bunny DiRoma came over, sat with us, understood our needs and Hudson Valley Volkswagen dealer was great. We were there on Saturday late afternoon and Bunny DiRoma came over, sat with us, understood our needs and showed us the perferct vehicle within in our budget. We made the decision right there to buy it, and we picked it up on Monday evening...Everybody was very friendly, professional and really listened to our needs...We loved our Jetta, and the whole buying experience was great thanks to Bunny and her team! More
Eric was very helpful. We traveled 280 miles round trip to buy this car. Eric was honest and true to his word. We were treated with courtesy and respect. to buy this car. Eric was honest and true to his word. We were treated with courtesy and respect. More
I was granted an appointment for same day service. Service advisors were accommodating and friendly. They explained service rendered and answered questions asked. I was pleased and satisfied with ov Service advisors were accommodating and friendly. They explained service rendered and answered questions asked. I was pleased and satisfied with overall experience and this is why I return for service at this dealership. I was delighted to have been able to apply the service discount coupon I received in the mail. As for pricing, everyone would welcome prices dropping rather than increasing. More
They were professional and very courtesy. The anit-thief lug was missing from my car of only a year old so when I took it to a NYS Inspection station they could not remove the wheels to check the brakes and lug was missing from my car of only a year old so when I took it to a NYS Inspection station they could not remove the wheels to check the brakes and failed my vehicle. The dealers rememdy the issue and gave me a anit-thief lug for my vehcile to prevent any future issues. All at N/C. More