Hudson Valley Volkswagen

Eric was very helpful. We traveled 280 miles round trip to buy this car. Eric was honest and true to his word. We were treated with courtesy and respect. to buy this car. Eric was honest and true to his word. We were treated with courtesy and respect. More

I was granted an appointment for same day service. Service advisors were accommodating and friendly. They explained service rendered and answered questions asked. I was pleased and satisfied with ov Service advisors were accommodating and friendly. They explained service rendered and answered questions asked. I was pleased and satisfied with overall experience and this is why I return for service at this dealership. I was delighted to have been able to apply the service discount coupon I received in the mail. As for pricing, everyone would welcome prices dropping rather than increasing. More

They were professional and very courtesy. The anit-thief lug was missing from my car of only a year old so when I took it to a NYS Inspection station they could not remove the wheels to check the brakes and lug was missing from my car of only a year old so when I took it to a NYS Inspection station they could not remove the wheels to check the brakes and failed my vehicle. The dealers rememdy the issue and gave me a anit-thief lug for my vehcile to prevent any future issues. All at N/C. More

From leasing my new Jetta SE to the 10,000 mile service appointments Hudson Valley VW has been A-1. Always helpful, friendly and genuinely concerned about providing me with what I want not just to sell me appointments Hudson Valley VW has been A-1. Always helpful, friendly and genuinely concerned about providing me with what I want not just to sell me a car every time I walk in the door . They go that extra mile to insure that when you leave, no matter what you stopped in for you have a smile on your face. I've owned 10 VW's since 1964 including Jettas, Campers, GTIs in California and New York. Sure I've purchased or leased other makes but I always return to VW because they are all fun to drive, don't break the bank and are incredibly dependable. I was going to another dealer for a few years but once I discovered Hudson Valley VW I will never go anywhere else to purchase or lease a new VW. You should also know that they are not the most convenient to where I live; I drive an hour and a half to get there. They are that good! More

Went to Hud Valley VW in Nov. of 2011 looking to buy a car. (Let me mention that I had owned two VW's prior to this visit, one purchased from Hudson Valley.) I asked the first Sales Rep that approached me car. (Let me mention that I had owned two VW's prior to this visit, one purchased from Hudson Valley.) I asked the first Sales Rep that approached me what kind of discount he could offer. He said and I quote " We don't give discounts." It wasn't what he said, it was the way he said it. I said ok and left. I went to Miracle Ford and bought a car. I love VW's but will never own another. More

I recently bought a certified 2008 Passat wagon at another dealership, but decided to bring it to HVVW, as i live locally. I came in without an appointment, but Carla told me they'd take my car right another dealership, but decided to bring it to HVVW, as i live locally. I came in without an appointment, but Carla told me they'd take my car right in. Thanks to Carla for her help and her smiling demeanor. Very impressive young lady. I'm looking forward to a continued relationship with the service dept. at HVVW. Steve Rust More

Melanie ensured me, that a computer check to determine why my vehicle was stalling would direct her team towards identifying the problem. When I arrived for service, my service writer made sure to clearly why my vehicle was stalling would direct her team towards identifying the problem. When I arrived for service, my service writer made sure to clearly document all of my issues with our vehicle. This in my opinion is what laid out the ground work for the service technician to properly identify and repair our vehicle. More

I am so glad I found Mindy and Scott. They helped me thru this whole transaction..I would recommed VW to anyone and everyone Thank You thru this whole transaction..I would recommed VW to anyone and everyone Thank You More

I had a great experience at Hidson Valley VW! I didnt feel pressured at all or pushed around. Fran Fuchs was very Knowledgable about the cars. I would definatly recoment him and the dealership to anyone feel pressured at all or pushed around. Fran Fuchs was very Knowledgable about the cars. I would definatly recoment him and the dealership to anyone looking forward to buying a new car! More

Needed coolant and an oil change. Got a pressure test to see why I was losing coolant. They rotated tires while I was there. They even washed my car! I took a really nice long walk with my dog in the fores see why I was losing coolant. They rotated tires while I was there. They even washed my car! I took a really nice long walk with my dog in the forest behind the shop. Then it was done! in less than three hours and not much over 100 bucks. When we were indoors waiting, my labrador, Kahlua, eventually met everyone who worked there from sales and parts to service and mechanics and liked them all too. She is usually a great judge of competence and authenticity. The car runs and rides great and looks NEW. More