Hudson Valley Volkswagen

My brand new vehicle had impression by back passenger rear well. also mil lamp went on. They addressed both things and all is good now. rear well. also mil lamp went on. They addressed both things and all is good now. More

The staff was extremely friendly and provided me with a great loaner which I really appreciated. It is a real pleasure doing business with them. great loaner which I really appreciated. It is a real pleasure doing business with them. More

The service department is very thorough and although I am still in the warranty period where I do not have to pay for the service, they will replace a part if they feel it doesn't appear top notch. I love th still in the warranty period where I do not have to pay for the service, they will replace a part if they feel it doesn't appear top notch. I love the fact that my car gets washed every time I bring it in. More

quite nice that we are given a loaner car to go and visit family while we are waiting (since they live so close to the dealership). After having such a bad experience with the Staten Island Volkswagon deale family while we are waiting (since they live so close to the dealership). After having such a bad experience with the Staten Island Volkswagon dealership, we shopped around when buying our car. This was the dealership we chose and so we are very pleased to have our car serviced at the dealership we purchased our Passat. More

Bunny was a great Sales Rep. We signed the deal and I drove off with the car the next day. Price was fair and the car is beautiful!!! Thanks Hudson Valley Volkswagon!!! drove off with the car the next day. Price was fair and the car is beautiful!!! Thanks Hudson Valley Volkswagon!!! More

Excellent Customer Service! I highly recommend this dealer over the other VW dealerships in the region. I had a very bad experience at Heart Volkswagen in Kingston -- the owner was specifically rude t dealer over the other VW dealerships in the region. I had a very bad experience at Heart Volkswagen in Kingston -- the owner was specifically rude to me and later my husband - so much so that we were quite soured on the VW brand (and we were on our 4th VW!). Hudson Valley Volkswagen restored my faith - Thank you Versie! More

This was a 30 day check up on a new car. I like that I did not have to wait more than 45 minutes for my car. did not have to wait more than 45 minutes for my car. More

Eric is a very caring and warm individual, putting the customer's needs first. I have already purchased three cars from Eric in the past two years and will not hesitate to buy additional cars from him an customer's needs first. I have already purchased three cars from Eric in the past two years and will not hesitate to buy additional cars from him and this dealership. I have and will continue to recommend him and HV Volkswagen to friends and family. More

Hudson Valley Volkswagen was a great dealer to lease a new car from. We felt very comfortable and attended to as soon as we walked into the door. The Staff of HVV were very friendly and attentive to our new car from. We felt very comfortable and attended to as soon as we walked into the door. The Staff of HVV were very friendly and attentive to our needs. We were thrilled that the exact car was able to be located and delivered to us in a timely manner. Bunny, our sales associate, also communicated with us on a regular basis and kept us well informed! Thank you for a great experience! More

Service was great. I had a 1pm appointment. I got there about 12:45. They drove the car into the garage exactly at 1pm. They asked if I wanted a complimentary car wash: I said "yes". The car's service was about 12:45. They drove the car into the garage exactly at 1pm. They asked if I wanted a complimentary car wash: I said "yes". The car's service was finished by 2:15pm. The car was then taken to be washed. I don't know exactly when the car's wash was finished, because I was not notified that the car was ready to go. I discovered my car (running) and asked if the car was ready. The front desk seemed surprised that the car was finished. They tried to locate the keys (the keys were already in the car). She then tried to print out the receipt, but I reminded her that I had already received it when she first told me the car's service was finished. I admit that the service area was busy, but it seemed like a break-down in communication. I don't blame the front desk; it seems to me that no one notified her that a customer's car was finished and that it was left running. I drive from Saugerties to get my car service. I think for my next service I will go to Kingston. Let me re-iterate something though: this comment of mine should not be taken as if I will NEVER visit Hudson Valley Volkswagen. This is a very good dealership. I am EXTREMELY pleased with my 2012 Passat and still think it is the BEST car I have ever bought (over 40 years of purchasing new cars!). Volkswagen should be VERY PROUD of the product they have produced. I will be purchasing Volkswagen in the future! More