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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
525 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 525 reviews

December 20, 2012

Every time I go to this dealer i ask for them not to wash the car. Every time they wash the car. I have a huge scratch in the back bumper from them washing the car the first time i took it their. If i did no More

by skiboarddud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Jul 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your comments. We appreciate your feedback, and care about your opinion. Our goal is, and always has been to provide outstanding service in our dealership. Please give me a call and let know if there is anything we can do to make your next experience a positive one. Regards, Melanie Sullivan - Service Manager

December 19, 2012

Amazing crew. Very professional. Everything was fast, friendly and comfortable. I will be back for every oil in the future. I enjoy the fact that there are women in the service department. Especially for More

by Derektrivell
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter/service
Jul 01, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate our customers taking the time to let us know that they had an all around positive experience with our dealership. Thank you for choosing Hudson Valley Volkswagen, we hope to see you again soon. Regards, Melanie Sullivan - Service Manager

December 15, 2012

Service was fast. Very fair price for tires and alignment. They didnt try to upsell me things the car didnt need, and got a few things covered under warranty. Will use this service department aga More

by baron2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry (service writer) Melanie (service Manager)
Jul 01, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We are delighted to hear that you were satisfied with our service department. Our goal each and every day is to exceed our customer's expectations. We appreciate your business. Regards, Melanie Sullivan - Service Manager

December 14, 2012

The entire process at Hudson valley VW was remarkable. I had been to several different dealerships (Not VW) ready to purchase a car, but left disappointed. Not the case here. Great Job! Very Pleased More

by Keith Cardish
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis / Mindy Nowik
Jul 01, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that you were pleased with the customer service you received from our dealership. Our top priority is our customer satisfaction, so it is always greatly rewarding to hear about your latest experience. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

December 12, 2012

Eric has great follow through, excellent knowledge, excellent orientation to the car, and is a pleasure to work with. Mindy, was quick and found us a great financing rate. She is also a delight to wor More

by Gaye Mallet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson & Mindy ?
Jul 01, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Eric and Mindy were helpful during your sales process. They are important members of our staff who exemplify the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

December 10, 2012

I walked in without an appointment and was out of there within 1 hour for my $20K mile service. Friendly employees and great waiting area. More

by erica.bowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 01, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. We take great pride in our work and always try to go the extra mile for our valued customers. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

December 10, 2012

Great diagnosis and repair. As friendly and easy as I've seen. I did not buy the car from them but they still welcomed me with open arms. More

by Johnny05
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Jul 01, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time time to write your review. We strive each and every day to provide all our customers with exceptional service. Thank you for choosing Hudson Valley Volkswagen; we hope to see you again soon. Regards. Tom Van Duyne - Sales Manager

December 09, 2012

I was going to visit my family when my rear tire on the I was going to visit my family when my rear tire on the left side just blew out. It was without warning with just about 4,000 miles on it. I have More

by SchmutzBoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan and associate
Jul 01, 2013 -

Hudson Valley Volkswagen responded

Thank you for your excellent review. We are very pleased to hear that you were satisfied with our dealership. Customer service is our top priority so it is always reassuring to hear about your latest experience. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

December 06, 2012

Have had the vehicle serviced there a few times every time things were great. Done on time at a fair price and vehicle washed. Great job thanks agan will see you next service More

by bruce saunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
Jul 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am very happy to hear that you were pleased with our service department. Our entire service team here at Hudson Valley Volkswagen, takes great pride in providing all our customers with superior service and making all their appointments a positive one. Thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

December 05, 2012

My VOLKSWAGEN TIGUAN was serviced in a very timely manner. The waiting area was very comfortable and the service staff provided me with an entirely stress free visit. Thank you. More

by wrightjg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Jul 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your review. Our entire service team works diligently each and every day to ensure that all our customers have comfortable and worry free service appointments. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

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