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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
525 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 525 reviews

December 04, 2012

They were effecicent and very helpful answering all our questions in a very kind way. Also very friendly. We would definetly do business there again. More

by sangieg_86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. Our team is always excited is to go the extra mile for our customers and answer any questions or concerns with their vehicles. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne - Sales Manager

December 04, 2012

Was good and fast service. Good oil filter and engine oil. Fill up brakefluid nad rotate tires, inspect hoses. Was good multi point check inspection for 30.000.00 mls. More

by jacatx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence McDonald
Jul 03, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We appreciate you letting us know that you had an all around positive experience with our sevice department. Thank you for choosing Hudson Valley Volkswagen, and we hope to see you again soon. Regards, Melanie Sullivan - Service Manager

December 04, 2012

Just one issue. This dealership referred to my car as a Volkswagen Jetta. In fact is is a 2008 Volkswagen Rabbit hatchback. Other than that, the service was excellent. More

by jolar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Sullivan
Jul 02, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. Customer service is our top priority, so it is always greatly reassuring to hear that you had a positive experience. We appreciate your business and thank you for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan - Service Manager

December 03, 2012

My appointment was just for a snow tire swap and yet I My appointment was just for a snow tire swap and yet I still received the same great level of service as I would for scheduled maintenance. Melanie More

by billv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie, Devin
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. Customer satisfaction is our top priority so it is always greatly reassuring to hear about your latest experience with our service department. It has been a pleasure doing business with you. Regards, Melanie Sullivan - Service Manager

December 02, 2012

The service was great. Scott found the car that we wanted.Scott was very friendly and took his time to answer all our questions. Mindy was great with the financing end of the deal. She explained every More

by mchalles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott and mindy
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review and recommendation. I am very happy to hear that you were satisfied with the service you received from our dealership. Our goal each and every day is to exceed all our valued customers' expectations. We appreciate your business, and hope to see you again soon. Regards, Tom Van Duyne - Sales Manager

November 30, 2012

My overall experience was very pleasant. Everyone did what was possible to accomodate my budget, likes, and to ensure my safety with a new car. More

by flhales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am pleased to hear that you were happy with our service department. Our entire sales team works diligently each and every day to ensure that all our valued customers have pleasant and comfortable sales experiences. We appreciate your business. Regards, Tom Van Duyne - Sales Manager

November 30, 2012

This VW dealership is the best,,, there service is always trying to make it better,, they're friendly and personable... If you ever want to buy a VW ,, this is the place ,,, Hunter Barton is the man to see More

by Actuloid
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie ,,
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate you taking the time to let us know that you had a positive experience. Thank you for your business. Regards, Tom Van Duyne - Sales Manager

November 27, 2012

Seemless process. Felt comfortable throughout the sake. This is the second car we have purchased from this dealership. Would recommend this dealership to friends. Thanks again. More

by abmchip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter and Mindy
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. We are very happy to hear that you were pleased with sales department. Our top priority is our customer satisfaction so it is always greatly rewarding to hear about your latest experience. It has been a pleasure doing business with you. Regards, Tom Van Duyne - Sales Manager

November 27, 2012

Fran and the rest of the team have helped my buying exp be as smooth as possible! Got a great price on a new car. Cant as for a better transaction then the one I had. This is the 2nd time I have purchased More

by anseladams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Fuchs
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for commenting on your latest experience with our sales department. Our entire sales team takes great pride in providing all our valued customers with superior service and making the sales process a pleasant one. Thank you for choosing Hudson Valley Volkswagen; we look forward to working with you again in the future. Regards, Tom Van Duyne - Sales Manager

November 26, 2012

Everyone was very friendly and helpful. We came looking for a new vehicle, the sales rep, Hunter was very helpful and patient giving us options that would work for us. We made the decision to purchase a c More

by JCGallegos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter, Mindy
Jun 26, 2013 -

Hudson Valley Volkswagen responded

Thank you for your review. I am delighted to hear that Hunter was helpful during your sales process. Hunter is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. We appreciate your business. Regards, Tom Van Duyne - Sales Manager

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