Hudson Valley Volkswagen

I came in looking to lease a Jetta or Passat, and ended up getting a better deal financing a '12 CPO Jetta thanks to the help of Fran. I didn't think I could qualify for the financing for a $16000 car (wh up getting a better deal financing a '12 CPO Jetta thanks to the help of Fran. I didn't think I could qualify for the financing for a $16000 car (which would've cost $21000 new), but Fran and Mindy showed me how I could qualify, and Mindy helped me to get approved for credit. Both are very nice, approachable and laid-back people and don't act like the typical car dealer sharks salivating over the customers (though they definitely wanted to sell me a car, but that's to be expected). I didn't get the best interest rate (don't have the best credit) but I still felt I was getting a good deal due to the car being a higher end model (Jetta SE) costing less than a new stripped down Jetta (with the 2.slow engine, no cruise control etc.), and the dealer made me feel like a valued customer. Fran showed me all of the features of the car, even ones I may never use, and he shared stories of his experience with VWs that could relate to my car. Very humble, down-to-earth and easy-going man and yes, he does have a good sense of humor too (and not overbearing at all). It seemed like I had known him forever. Fran and Mindy made the buying process painless and enjoyable and I look forward to visiting the dealer again. I also told them that a big part of the reason I chose Hudson Valley VW over other dealers (it was the first dealer I even looked at, to be honest here) was all the outstanding reviews on this review site. More

Everyone at the dealership was friendly and helpful. They got my car in quick and even offered a free car wash. The associated at Hudson valley Volkswagen are always top notch and very professional got my car in quick and even offered a free car wash. The associated at Hudson valley Volkswagen are always top notch and very professional More

Incredible experience. No pressure to buy and a lot of patience with questions. My process dragged out for close to a year and I never felt pressure or annoyance. Great experience. patience with questions. My process dragged out for close to a year and I never felt pressure or annoyance. Great experience. More

We've had VWs for many years and have always been impressed with the quality of service provided at this location. Our son purchased a car from Eric a couple of months back and we felt that he was v impressed with the quality of service provided at this location. Our son purchased a car from Eric a couple of months back and we felt that he was very honest and straight-forward, so when we decided to get a vehicle, we requested Eric and again found that he was a great person to work with, as was Mindy. In fact, all employees we have ever come in contact with at HV (past and present) have been courteous and professional. More

mindy and hunter were knowledgable, pleasant, and I would highly recommend dealership. Hunter was not high pressured which I found elsewhere. He respected my option of choice. I felt Jetta is best buy compar highly recommend dealership. Hunter was not high pressured which I found elsewhere. He respected my option of choice. I felt Jetta is best buy compared to other vehicles. More

I would definitely recommend.The Staff was excellent, very welcoming, and wonderful. My car was ready when I arrived. It was a pleasure. Both Bonnie and Hunter were very helpful. very welcoming, and wonderful. My car was ready when I arrived. It was a pleasure. Both Bonnie and Hunter were very helpful. More

I have never encountered anything but very friendly & professional service from all the associates at this dealership from the service dept. to the front reception desk, to the sales dept. professional service from all the associates at this dealership from the service dept. to the front reception desk, to the sales dept. More

I was greeted with a friendly smile, did not have to wait longer than they said and was very happy with the overall service. The waiting area was very pleasant. longer than they said and was very happy with the overall service. The waiting area was very pleasant. More

Hello my experience at Hudson Valley VW is always a positive one. Melanie and her new staff are always top notch. I was disappointed to know that my usual service advisor Debbie is no longer there bu positive one. Melanie and her new staff are always top notch. I was disappointed to know that my usual service advisor Debbie is no longer there but Terrance provided outstanding customer service. It's the reason I keep coming back. More

I was very pleased overall with the service provided, it was thorough, and everything was clearly explained to me. The cleanliness and pleasant atmosphere of the waiting area, and the friendliness of the st was thorough, and everything was clearly explained to me. The cleanliness and pleasant atmosphere of the waiting area, and the friendliness of the staff were also notable. More