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Hudson Valley Volkswagen

Wappingers Falls, NY

4.6
525 Reviews

1148 Route 9

Wappingers Falls, NY

12590

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Showing 525 reviews

September 06, 2012

Versey Walker was personable, knowledgeable and available. He was very easy to work with, and the overall experience was excellent. Recommend this dealer without reservation. More

by pjo10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Versey Walker
Sep 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to write your positive review and acknowledging Versey for his professionalism. It is always reassuring to hear that our customers have had an excellent experience. We thank you for your business and your recommendation. Regards, Tom Van Duyne – Sales Manager

September 05, 2012

A nice clean waiting area where I'm always greated with a A nice clean waiting area where I'm always greated with a smile,the staff is always helpful and everyone of them goes above and beyond what I expect. More

by dawn.j.cowley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Paravai
Sep 13, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time in writing your positive review. Customer satisfaction is our top priority so I am delighted to hear you had an excellent experience. Our staff is always excited to go above and beyond in order to help our customers. Thank you for your business, looking forward to working with you again. Regards, Melanie Sullivan – Service Manager

August 31, 2012

Hudson Valley VW has been by far the best dealership experience I have ever had. Hunter was a great sales person to deal with. He listened to what I was looking for, he was knowledgeable and had answers More

by chris.ungaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna and ...? sorry I have forgottten.
Sep 13, 2012 -

Hudson Valley Volkswagen responded

It’s great to hear that our team at Hudson Valley Volkswagen worked together to provide you with a great service. We thank you for acknowledging Hunter and our service department for their professionalism and knowledge. I am glad to see you are 100% satisfied each visit. We thank you for your business, great review, and recommendation. We look forward to working with you again in the future. Regards, Melanie Sullivan – Service Manager

August 30, 2012

Thanks Eric for making this a wonderful buying experience. It was a smooth process, no sales pressure. I definitely recommend this dealership. It was also a pleasure meeting and speaking with Mind More

by nise_100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Sep 20, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review and your recommendation. I am pleased to hear that you were satisfied with the service you received from Eric and Mindy. We appreciate hearing your feedback about your latest sales experience at Hudson Valley Volkswagen. Thank you for your business. Regards, Tom Van Duyne – Sales Manager

August 28, 2012

I was very interested in getting the new Beetle,and Scott was very healpful and attentive through the whole process. I told him how much my budget was and he made it happen. Within a week I drove off in my More

by mooseman1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Curtis
Sep 20, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit a review about our sales department, and acknowledging Scott and Mindy. It is always reassuring to hear from our customers that they received the service they expected. We truly appreciate your business and thank you for choosing Hudson Valley Volkswagen. We look forward to seeing you again soon. Regards, Tom Van Duyne – Sales Manager

August 24, 2012

I was very pleased with the dealership, especially the friendliness of all employees including my sales consultant and the financing personnel. I am pleased with the performance of my Jetta and look forw More

by HMKny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
Sep 20, 2012 -

Hudson Valley Volkswagen responded

Thank you for your comments; we are always happy to hear when a customer tells us they had a positive visit. Customer service is our top priority here at Hudson Valley Volkswagen and we are proud to have met your expectations. Thank you for your business, and we look forward to seeing you again in the future. Regards, Tom Van Duyne – Service Manager

August 20, 2012

My HVVW experience was EXCELLENT! I had did my homework on Jetta TDIs and wanted to take one for a test drive since it had been 10 years since my I had owned my previous TDI. Versie was superb, knew my ti More

by mnap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Versie Walker and Mindy Nowik
Sep 20, 2012 -

Hudson Valley Volkswagen responded

We know your time is important so we appreciate you for taking the time to write a review. I’m delighted to hear that Versie and Mindy were both thorough and knowledgeable. Customer service is our top priority so it’s very reassuring to hear you were impressed with your latest experience with our sales department. We look forward to working with you again in the future and appreciate your business. Thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne –Sales Manager

August 18, 2012

Debbie was just fantastic, professional, and caring about us and our car. She went out of her way to help us. She is your gem! More

by Techiapalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Paravati
Sep 20, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. We appreciate hearing that your service appointment at Hudson Valley Volkswagen went smoothly. Thank you for acknowledging Debbie for her service and professionalism. We strive each and every day to meet the expectations of our valued customers. Thank you again for choosing Hudson Valley Volkswagen. Regards, Melanie Sullivan – Service Manager

August 16, 2012

It was a very pleasant experience to buy the car. Mr. Walker was very professinal, patient and knowledgable. Me and my wife did not feel any "sales pressure" normally encountered at car dealers. Mr. Walk More

by ayengar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Versi Walker
Oct 04, 2012 -

Hudson Valley Volkswagen responded

Thank you for taking the time to submit your review. I am delighted to hear that you had a pleasant experience with our sales department. Our top priority is and always will be customer satisfaction, so it is greatly rewarding to hear about your latest experience. We thank you for choosing Hudson Valley Volkswagen. Regards, Tom Van Duyne – Sales Manager

August 15, 2012

The level of information given on each vehicle looked at, both new and used, was key to my decision to purchase a "new" car with HVVW. The whole process start to finish was simple. Stopped at dealership and More

by rthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bunny DiRoma
Oct 04, 2012 -

Hudson Valley Volkswagen responded

Thank you for your review. I am happy to hear that you were satisfied with the service you received during your latest sales visit. We strive each and every day to provide our valued customers with exceptional service. Thank you for choosing Hudson Valley Volkswagen, it was a pleasure working with you. Regards, Tom Van Duyne – Sales Manager

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